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ANSWERED No Connection on Win 8 w/ AirVPN client

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Hello!

 

Problem: Using AirVPN's client I get no connection. The client connects but the download speed as self-reported by the client reads 6 or 7 kbs, depending on server, while the upload speed reads something ridiculous like 436578 kbs. I can reach no websites.

 

Info:

* booting Windows 8

* using AirVPN client

 

Tried:

* installing new Open VPN exe (1003)

* clearing .xml file of AirVPN preferences

 

Any ideas of what is wrong and how to fix it? Have tried multiple servers. Have had same issue for more than a week.

 

Thanks!

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Hello!

 

Can you please send us at your convenience the logs taken just after the problem occurs?

 

Please right-click on the Air dock icon, select "Menu", click "Copy to clipboard" and paste into your message.

 

Kind regards

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Have you tried using tcp instead of udp? That solved it for me, although its considerably slower.

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@BOR3D -- how did you change that setting?

 

I am experiencing the exact same issues -- I connect and it seems to connect just fine. Then I experience extremely high upload speeds and am unable to load any web pages.

 

My pings to 10.4.0.1 all time out (saw to check that in an old post). I can ping airvpn.org just fine

 

Here's a screenshot:

7F8534E.png

 

I'm running Windows 8 x64 with latest updates; please help me! -- It was working before.

 

Here's my logs:

9/5/2013 - 6:39 PM Connecting...
9/5/2013 - 6:39 PM OpenVPN 2.3.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [PKCS11] [eurephia] [iPv6] built on Jan  8 2013
9/5/2013 - 6:39 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables
9/5/2013 - 6:39 PM Socket Buffers: R=[65536->65536] S=[65536->65536]
9/5/2013 - 6:39 PM UDPv4 link local: [undef]
9/5/2013 - 6:39 PM UDPv4 link remote: [AF_INET]46.165.208.65:443
9/5/2013 - 6:39 PM TLS: Initial packet from [AF_INET]46.165.208.65:443, sid=15a096b8 78446de4
9/5/2013 - 6:39 PM VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
9/5/2013 - 6:39 PM VERIFY OK: nsCertType=SERVER
9/5/2013 - 6:39 PM VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org
9/5/2013 - 6:39 PM Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
9/5/2013 - 6:39 PM Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
9/5/2013 - 6:39 PM Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
9/5/2013 - 6:39 PM Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
9/5/2013 - 6:39 PM Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA
9/5/2013 - 6:39 PM [server] Peer Connection Initiated with [AF_INET]46.165.208.65:443
9/5/2013 - 6:39 PM SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)
9/5/2013 - 6:39 PM PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 60,ifconfig 10.4.57.150 10.4.57.149'
9/5/2013 - 6:39 PM OPTIONS IMPORT: timers and/or timeouts modified
9/5/2013 - 6:39 PM OPTIONS IMPORT: LZO parms modified
9/5/2013 - 6:39 PM OPTIONS IMPORT: --ifconfig/up options modified
9/5/2013 - 6:39 PM OPTIONS IMPORT: route options modified
9/5/2013 - 6:39 PM OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
9/5/2013 - 6:39 PM do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
9/5/2013 - 6:39 PM open_tun, tt->ipv6=0
9/5/2013 - 6:39 PM TAP-WIN32 device [Local Area Connection] opened: \\.\Global\{9748EFD8-67A7-4F5D-99E6-10969084A56E}.tap
9/5/2013 - 6:39 PM TAP-Windows Driver Version 9.9
9/5/2013 - 6:39 PM Notified TAP-Windows driver to set a DHCP IP/netmask of 10.4.57.150/255.255.255.252 on interface {9748EFD8-67A7-4F5D-99E6-10969084A56E} [DHCP-serv: 10.4.57.149, lease-time: 31536000]
9/5/2013 - 6:39 PM Successful ARP Flush on interface [30] {9748EFD8-67A7-4F5D-99E6-10969084A56E}
9/5/2013 - 6:39 PM TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up
9/5/2013 - 6:39 PM C:\Windows\system32\route.exe ADD 46.165.208.65 MASK 255.255.255.255 192.168.21.254
9/5/2013 - 6:39 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4
9/5/2013 - 6:39 PM Route addition via IPAPI succeeded [adaptive]
9/5/2013 - 6:39 PM C:\Windows\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.57.149
9/5/2013 - 6:39 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4
9/5/2013 - 6:39 PM Route addition via IPAPI succeeded [adaptive]
9/5/2013 - 6:39 PM C:\Windows\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.57.149
9/5/2013 - 6:39 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4
9/5/2013 - 6:39 PM Route addition via IPAPI succeeded [adaptive]
9/5/2013 - 6:39 PM C:\Windows\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.57.149
9/5/2013 - 6:39 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4
9/5/2013 - 6:39 PM Route addition via IPAPI succeeded [adaptive]
9/5/2013 - 6:39 PM Initialization Sequence Completed
9/5/2013 - 6:39 PM Starting Management Interface...
9/5/2013 - 6:39 PM Checking...
9/5/2013 - 6:39 PM Retrieve statistics...
9/5/2013 - 6:39 PM Connected.
9/5/2013 - 6:40 PM Disconnecting...
9/5/2013 - 6:40 PM SIGTERM received, sending exit notification to peer
9/5/2013 - 6:40 PM C:\Windows\system32\route.exe DELETE 10.4.0.1 MASK 255.255.255.255 10.4.57.149
9/5/2013 - 6:40 PM Route deletion via IPAPI succeeded [adaptive]
9/5/2013 - 6:40 PM C:\Windows\system32\route.exe DELETE 46.165.208.65 MASK 255.255.255.255 192.168.21.254
9/5/2013 - 6:40 PM Route deletion via IPAPI succeeded [adaptive]
9/5/2013 - 6:40 PM C:\Windows\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.57.149
9/5/2013 - 6:40 PM Route deletion via IPAPI succeeded [adaptive]
9/5/2013 - 6:40 PM C:\Windows\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.57.149
9/5/2013 - 6:40 PM Route deletion via IPAPI succeeded [adaptive]
9/5/2013 - 6:40 PM Closing TUN/TAP interface
9/5/2013 - 6:40 PM SIGTERM[hard,] received, process exiting
9/5/2013 - 6:40 PM Disconnected.
9/5/2013 - 6:43 PM Login...
9/5/2013 - 6:43 PM Login success.
9/5/2013 - 6:43 PM Contacting service...
9/5/2013 - 6:43 PM Connecting...
9/5/2013 - 6:43 PM OpenVPN 2.3.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [PKCS11] [eurephia] [iPv6] built on Jan  8 2013
9/5/2013 - 6:43 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables
9/5/2013 - 6:43 PM Socket Buffers: R=[65536->65536] S=[65536->65536]
9/5/2013 - 6:43 PM UDPv4 link local: [undef]
9/5/2013 - 6:43 PM UDPv4 link remote: [AF_INET]119.81.1.125:443
9/5/2013 - 6:43 PM TLS: Initial packet from [AF_INET]119.81.1.125:443, sid=fb84da06 084f5d57
9/5/2013 - 6:43 PM VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
9/5/2013 - 6:43 PM VERIFY OK: nsCertType=SERVER
9/5/2013 - 6:43 PM VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org
9/5/2013 - 6:43 PM Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
9/5/2013 - 6:43 PM Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
9/5/2013 - 6:43 PM Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
9/5/2013 - 6:43 PM Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
9/5/2013 - 6:43 PM Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA
9/5/2013 - 6:43 PM [server] Peer Connection Initiated with [AF_INET]119.81.1.125:443
9/5/2013 - 6:43 PM SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)
9/5/2013 - 6:43 PM PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 60,ifconfig 10.4.0.222 10.4.0.221'
9/5/2013 - 6:43 PM OPTIONS IMPORT: timers and/or timeouts modified
9/5/2013 - 6:43 PM OPTIONS IMPORT: LZO parms modified
9/5/2013 - 6:43 PM OPTIONS IMPORT: --ifconfig/up options modified
9/5/2013 - 6:43 PM OPTIONS IMPORT: route options modified
9/5/2013 - 6:43 PM OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
9/5/2013 - 6:43 PM do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
9/5/2013 - 6:43 PM open_tun, tt->ipv6=0
9/5/2013 - 6:43 PM TAP-WIN32 device [Local Area Connection] opened: \\.\Global\{9748EFD8-67A7-4F5D-99E6-10969084A56E}.tap
9/5/2013 - 6:43 PM TAP-Windows Driver Version 9.9
9/5/2013 - 6:43 PM Notified TAP-Windows driver to set a DHCP IP/netmask of 10.4.0.222/255.255.255.252 on interface {9748EFD8-67A7-4F5D-99E6-10969084A56E} [DHCP-serv: 10.4.0.221, lease-time: 31536000]
9/5/2013 - 6:43 PM Successful ARP Flush on interface [30] {9748EFD8-67A7-4F5D-99E6-10969084A56E}
9/5/2013 - 6:43 PM TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down
9/5/2013 - 6:43 PM Route: Waiting for TUN/TAP interface to come up...
9/5/2013 - 6:43 PM TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down
9/5/2013 - 6:43 PM Route: Waiting for TUN/TAP interface to come up...
9/5/2013 - 6:43 PM AirVPN Windows 8 Interface Hack executed (Interface: 'Local Area Connection').
9/5/2013 - 6:43 PM TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down
9/5/2013 - 6:43 PM Route: Waiting for TUN/TAP interface to come up...
9/5/2013 - 6:43 PM TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down
9/5/2013 - 6:43 PM Route: Waiting for TUN/TAP interface to come up...
9/5/2013 - 6:43 PM TEST ROUTES: 0/0 succeeded len=1 ret=0 a=0 u/d=down
9/5/2013 - 6:43 PM Route: Waiting for TUN/TAP interface to come up...
9/5/2013 - 6:43 PM TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up
9/5/2013 - 6:43 PM C:\Windows\system32\route.exe ADD 119.81.1.125 MASK 255.255.255.255 192.168.21.254
9/5/2013 - 6:43 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4
9/5/2013 - 6:43 PM Route addition via IPAPI succeeded [adaptive]
9/5/2013 - 6:43 PM C:\Windows\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.0.221
9/5/2013 - 6:43 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4
9/5/2013 - 6:43 PM Route addition via IPAPI succeeded [adaptive]
9/5/2013 - 6:43 PM C:\Windows\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.0.221
9/5/2013 - 6:43 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4
9/5/2013 - 6:43 PM Route addition via IPAPI succeeded [adaptive]
9/5/2013 - 6:43 PM C:\Windows\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.0.221
9/5/2013 - 6:43 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4
9/5/2013 - 6:43 PM Route addition via IPAPI succeeded [adaptive]
9/5/2013 - 6:43 PM Initialization Sequence Completed
9/5/2013 - 6:43 PM Starting Management Interface...
9/5/2013 - 6:43 PM Checking...
9/5/2013 - 6:43 PM Retrieve statistics...
9/5/2013 - 6:43 PM Connected.
9/5/2013 - 6:45 PM Disconnecting...
9/5/2013 - 6:45 PM SIGTERM received, sending exit notification to peer
9/5/2013 - 6:45 PM C:\Windows\system32\route.exe DELETE 10.4.0.1 MASK 255.255.255.255 10.4.0.221
9/5/2013 - 6:45 PM Route deletion via IPAPI succeeded [adaptive]
9/5/2013 - 6:45 PM C:\Windows\system32\route.exe DELETE 119.81.1.125 MASK 255.255.255.255 192.168.21.254
9/5/2013 - 6:45 PM Route deletion via IPAPI succeeded [adaptive]
9/5/2013 - 6:45 PM C:\Windows\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.0.221
9/5/2013 - 6:45 PM Route deletion via IPAPI succeeded [adaptive]
9/5/2013 - 6:45 PM C:\Windows\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.0.221
9/5/2013 - 6:45 PM Route deletion via IPAPI succeeded [adaptive]
9/5/2013 - 6:45 PM Closing TUN/TAP interface
9/5/2013 - 6:45 PM SIGTERM[hard,] received, process exiting
9/5/2013 - 6:45 PM Disconnected.
9/5/2013 - 6:58 PM Login...
9/5/2013 - 6:58 PM Unable to connect to the remote server
9/5/2013 - 6:58 PM Login...
9/5/2013 - 6:58 PM Login success.
9/5/2013 - 6:58 PM Contacting service...
9/5/2013 - 6:58 PM Connecting...
9/5/2013 - 6:58 PM OpenVPN 2.3.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [PKCS11] [eurephia] [iPv6] built on Jan  8 2013
9/5/2013 - 6:58 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables
9/5/2013 - 6:58 PM Socket Buffers: R=[65536->65536] S=[65536->65536]
9/5/2013 - 6:58 PM UDPv4 link local: [undef]
9/5/2013 - 6:58 PM UDPv4 link remote: [AF_INET]119.81.1.125:443
9/5/2013 - 6:58 PM TLS: Initial packet from [AF_INET]119.81.1.125:443, sid=77f84b43 333bd9a0
9/5/2013 - 6:58 PM VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
9/5/2013 - 6:58 PM VERIFY OK: nsCertType=SERVER
9/5/2013 - 6:58 PM VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org
9/5/2013 - 6:58 PM Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
9/5/2013 - 6:58 PM Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
9/5/2013 - 6:58 PM Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
9/5/2013 - 6:58 PM Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
9/5/2013 - 6:58 PM Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA
9/5/2013 - 6:58 PM [server] Peer Connection Initiated with [AF_INET]119.81.1.125:443
9/5/2013 - 6:58 PM SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)
9/5/2013 - 6:58 PM PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 60,ifconfig 10.4.0.222 10.4.0.221'
9/5/2013 - 6:58 PM OPTIONS IMPORT: timers and/or timeouts modified
9/5/2013 - 6:58 PM OPTIONS IMPORT: LZO parms modified
9/5/2013 - 6:58 PM OPTIONS IMPORT: --ifconfig/up options modified
9/5/2013 - 6:58 PM OPTIONS IMPORT: route options modified
9/5/2013 - 6:58 PM OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
9/5/2013 - 6:58 PM do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
9/5/2013 - 6:58 PM open_tun, tt->ipv6=0
9/5/2013 - 6:58 PM TAP-WIN32 device [Local Area Connection] opened: \\.\Global\{9748EFD8-67A7-4F5D-99E6-10969084A56E}.tap
9/5/2013 - 6:58 PM TAP-Windows Driver Version 9.9
9/5/2013 - 6:58 PM Notified TAP-Windows driver to set a DHCP IP/netmask of 10.4.0.222/255.255.255.252 on interface {9748EFD8-67A7-4F5D-99E6-10969084A56E} [DHCP-serv: 10.4.0.221, lease-time: 31536000]
9/5/2013 - 6:58 PM Successful ARP Flush on interface [30] {9748EFD8-67A7-4F5D-99E6-10969084A56E}
9/5/2013 - 6:58 PM TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up
9/5/2013 - 6:58 PM C:\Windows\system32\route.exe ADD 119.81.1.125 MASK 255.255.255.255 192.168.21.254
9/5/2013 - 6:58 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4
9/5/2013 - 6:58 PM Route addition via IPAPI succeeded [adaptive]
9/5/2013 - 6:58 PM C:\Windows\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.0.221
9/5/2013 - 6:58 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4
9/5/2013 - 6:58 PM Route addition via IPAPI succeeded [adaptive]
9/5/2013 - 6:58 PM C:\Windows\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.0.221
9/5/2013 - 6:58 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4
9/5/2013 - 6:58 PM Route addition via IPAPI succeeded [adaptive]
9/5/2013 - 6:58 PM C:\Windows\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.0.221
9/5/2013 - 6:58 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4
9/5/2013 - 6:58 PM Route addition via IPAPI succeeded [adaptive]
9/5/2013 - 6:58 PM Initialization Sequence Completed
9/5/2013 - 6:58 PM Starting Management Interface...
9/5/2013 - 6:58 PM Checking...
9/5/2013 - 6:58 PM Retrieve statistics...
9/5/2013 - 6:58 PM Connected.
9/5/2013 - 6:59 PM Disconnecting...
9/5/2013 - 6:59 PM SIGTERM received, sending exit notification to peer
9/5/2013 - 6:59 PM C:\Windows\system32\route.exe DELETE 10.4.0.1 MASK 255.255.255.255 10.4.0.221
9/5/2013 - 6:59 PM Route deletion via IPAPI succeeded [adaptive]
9/5/2013 - 6:59 PM C:\Windows\system32\route.exe DELETE 119.81.1.125 MASK 255.255.255.255 192.168.21.254
9/5/2013 - 6:59 PM Route deletion via IPAPI succeeded [adaptive]
9/5/2013 - 6:59 PM C:\Windows\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.0.221
9/5/2013 - 6:59 PM Route deletion via IPAPI succeeded [adaptive]
9/5/2013 - 6:59 PM C:\Windows\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.0.221
9/5/2013 - 6:59 PM Route deletion via IPAPI succeeded [adaptive]
9/5/2013 - 6:59 PM Closing TUN/TAP interface
9/5/2013 - 6:59 PM SIGTERM[hard,] received, process exiting
9/5/2013 - 6:59 PM Disconnected.

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