Already Connected, And then not working!

[siyavash_ 0]

Hi,

 

It's been for 3 weeks that my VPN does not work, some times I can connect under TCP which is so slow. The worst part is, if it could not connect to the server, ot if I disconnect and try to connect again it will give "Already Connected" error. What's wrong with your service?

please help.

[pj 73]

Hello!

 

There's nothing wrong in our service, can you please send us your client logs just after a failed connection attempt? Also, you can check the reasons of the last failed connection in your "Client Area".

 

Kind regards

[siyavash_ 0]

Hi again,

 

this is my log. The main problem is I can not connect via UDP under no circumstances

-------------

 

4/22/2013 - 8:47 PM AirVPN client version: 1.8

4/22/2013 - 8:47 PM Reading options from C:\Users\Siyavash\AppData\Roaming\AirVPN\Air\1.0.0.0\AirVPN.xml

4/22/2013 - 8:47 PM OpenVPN bundle version: OpenVPN 2.3.0

4/22/2013 - 8:47 PM OpenVPN current version: OpenVPN 2.3.1

4/22/2013 - 8:47 PM Ready.

4/22/2013 - 8:47 PM Login...

4/22/2013 - 8:47 PM Login success.

4/22/2013 - 8:47 PM Contacting service...

4/22/2013 - 8:47 PM Connecting...

4/22/2013 - 8:47 PM OpenVPN 2.3.1 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [PKCS11] [eurephia] [iPv6] built on Mar 28 2013

4/22/2013 - 8:47 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

4/22/2013 - 8:47 PM Socket Buffers: R=[65536->65536] S=[65536->65536]

4/22/2013 - 8:47 PM UDPv4 link local: [undef]

4/22/2013 - 8:47 PM UDPv4 link remote: [AF_INET]119.81.1.122:53

4/22/2013 - 8:47 PM TLS: Initial packet from [AF_INET]119.81.1.122:53, sid=69b4eb84 6a3c7e8b

4/22/2013 - 8:47 PM VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org

4/22/2013 - 8:47 PM VERIFY OK: nsCertType=SERVER

4/22/2013 - 8:47 PM VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org

4/22/2013 - 8:47 PM Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

4/22/2013 - 8:47 PM Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

4/22/2013 - 8:47 PM Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

4/22/2013 - 8:47 PM Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

4/22/2013 - 8:47 PM Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

4/22/2013 - 8:47 PM [server] Peer Connection Initiated with [AF_INET]119.81.1.122:53

4/22/2013 - 8:47 PM SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

4/22/2013 - 8:47 PM PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.8.0.1,comp-lzo no,route 10.8.0.1,topology net30,ping 10,ping-restart 60,ifconfig 10.8.0.106 10.8.0.105'

4/22/2013 - 8:47 PM OPTIONS IMPORT: timers and/or timeouts modified

4/22/2013 - 8:47 PM OPTIONS IMPORT: LZO parms modified

4/22/2013 - 8:47 PM OPTIONS IMPORT: --ifconfig/up options modified

4/22/2013 - 8:47 PM OPTIONS IMPORT: route options modified

4/22/2013 - 8:47 PM OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

4/22/2013 - 8:47 PM do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0

4/22/2013 - 8:47 PM open_tun, tt->ipv6=0

4/22/2013 - 8:47 PM TAP-WIN32 device [Local Area Connection 2] opened: \\.\Global\{1D7989B1-190F-42E5-A0E5-81AC6E164EC6}.tap

4/22/2013 - 8:47 PM TAP-Windows Driver Version 9.9

4/22/2013 - 8:47 PM Notified TAP-Windows driver to set a DHCP IP/netmask of 10.8.0.106/255.255.255.252 on interface {1D7989B1-190F-42E5-A0E5-81AC6E164EC6} [DHCP-serv: 10.8.0.105, lease-time: 31536000]

4/22/2013 - 8:47 PM Successful ARP Flush on interface [25] {1D7989B1-190F-42E5-A0E5-81AC6E164EC6}

4/22/2013 - 8:47 PM TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up

4/22/2013 - 8:47 PM C:\Windows\system32\route.exe ADD 119.81.1.122 MASK 255.255.255.255 192.168.1.1

4/22/2013 - 8:47 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4

4/22/2013 - 8:47 PM Route addition via IPAPI succeeded [adaptive]

4/22/2013 - 8:47 PM C:\Windows\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.8.0.105

4/22/2013 - 8:47 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

4/22/2013 - 8:47 PM Route addition via IPAPI succeeded [adaptive]

4/22/2013 - 8:47 PM C:\Windows\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.8.0.105

4/22/2013 - 8:47 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

4/22/2013 - 8:47 PM Route addition via IPAPI succeeded [adaptive]

4/22/2013 - 8:47 PM C:\Windows\system32\route.exe ADD 10.8.0.1 MASK 255.255.255.255 10.8.0.105

4/22/2013 - 8:47 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

4/22/2013 - 8:47 PM Route addition via IPAPI succeeded [adaptive]

4/22/2013 - 8:47 PM Initialization Sequence Completed

4/22/2013 - 8:47 PM Starting Management Interface...

4/22/2013 - 8:47 PM Checking...

4/22/2013 - 8:48 PM Disconnecting...

4/22/2013 - 8:48 PM Disconnected.

4/22/2013 - 8:48 PM SIGTERM received, sending exit notification to peer

4/22/2013 - 8:48 PM C:\Windows\system32\route.exe DELETE 10.8.0.1 MASK 255.255.255.255 10.8.0.105

4/22/2013 - 8:48 PM Route deletion via IPAPI succeeded [adaptive]

4/22/2013 - 8:48 PM C:\Windows\system32\route.exe DELETE 119.81.1.122 MASK 255.255.255.255 192.168.1.1

4/22/2013 - 8:48 PM Route deletion via IPAPI succeeded [adaptive]

4/22/2013 - 8:48 PM C:\Windows\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.8.0.105

4/22/2013 - 8:48 PM Route deletion via IPAPI succeeded [adaptive]

4/22/2013 - 8:48 PM C:\Windows\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.8.0.105

4/22/2013 - 8:48 PM Route deletion via IPAPI succeeded [adaptive]

4/22/2013 - 8:48 PM Closing TUN/TAP interface

4/22/2013 - 8:48 PM SIGTERM[hard,] received, process exiting

-------------------

it stuck in checking and if I disconnect and try to reconnect says its already connected. I should give it 2,3 minutes and try again.

please help.

[Staff 10700]

Hello!

 

Are TCP connections successful?

 

If they are, please check that nothing is blocking openvpn.exe and airvpn.exe in your system. The connection is established successfully, according to the logs, but the Air client is unable to complete the checking successfully. Please try also OpenVPN GUI instead of the Air client.

 

Also, even if the Air client remains stuck in "Checking..." do not disconnect. Instead, open a command prompt and send us the output of the following commands:

ping airvpn.org

ping 10.4.0.1

ping google.com

 

Kind regards

[siyavash_ 0]

this time it took a bot long but was connected via UDP. TCP was OK also.

I was wondering how I should use that openvpn instead of ur claient.

Thanks for your help.

[Staff 10700]

this time it took a bot long but was connected via UDP. TCP was OK also.

I was wondering how I should use that openvpn instead of ur claient.

Thanks for your help.

 

Hello!

 

We're glad to know it!

 

The suggestion to run OpenVPN GUI (or OpenVPN directly) was due to the fact that we needed to know whether it was a problem of airvpn.org reachability from your ISP or your system after the connection. While the Air client retrieves data from airvpn.org (servers list etc.), and after the connection performs a "Checking..." fetching airvpn.org on a particular port (this is a test to determine whether the connection has been really successful), OpenVPN does not, so it can bypass any blockade to airvpn.org (the next Air client release will have a much more aggressive approach against censorship).

 

Kind regards

[siyavash_ 0]

Thanks, I am so eagerly waiting for the next release then.