Eddie shows no servers

[Coffeebean 0]

Right now my eddie client only shows Uppsalla sweden, no other servers anywhere else in the world...
Restart, etc does not resolve the issue

Thanks
 

[Staff 10699]

@Coffeebean

Hello!

Please upgrade Eddie to the latest release available for your operating system:
https://airvpn.org/download 

After installing it, check the version shown in Eddie to ensure that you are launching the updated application, especially if you also have an older portable copy.

The symptoms you describe are consistent with an outdated client or VPN backend (and we see you're running Eddie 2.21.8, which is obsolete). Eddie filters out servers for which it cannot find a compatible connection mode. Following the deployment of OpenVPN Data Channel Offload (DCO) across our infrastructure, support for OpenVPN 2.3 and earlier versions has been discontinued. An old setup can therefore show progressively fewer servers, even though those servers remain available to compatible clients. Restarting the same outdated application would not resolve this compatibility issue.

We discussed this in the following thread:
https://airvpn.org/forums/topic/81119-limited-server-access/

For you and anyone else experiencing the same symptoms, please check the following:

1. Eddie version and operating system. Install the appropriate package for your OS version and processor architecture. If the current release cannot run on your system, please tell us the exact OS version so that we can assess the available alternatives.
2. The VPN backend Eddie actually uses. If you configured Eddie to use a custom OpenVPN executable, updating Eddie alone may leave that old executable in use. Check the OpenVPN version and executable path in the logs. OpenVPN 2.4 is the minimum compatibility threshold discussed above, but we recommend a current, maintained release.
3. Server and country selections. Check for active search filters, allowlists or blocklists that could restrict the displayed or eligible servers.
4. Server-list retrieval. If the list remains incomplete after updating, check Eddie’s logs for errors retrieving provider information, including DNS, TLS or connection errors. These would require a different diagnosis.

For readers using older operating systems: WireGuard is not mandatory; a compatible OpenVPN client can still connect. However, Eddie, OpenVPN and WireGuard have their own OS requirements. In particular, the WireGuard version bundled with Eddie was documented as requiring macOS 12 Monterey or later; on an older compatible macOS installation, selecting OpenVPN may be necessary.

See this explanation:
https://airvpn.org/forums/topic/81119-limited-server-access/?do=findComment&comment=264323

Updating the VPN application also does not replace security updates for the operating system itself.

If updating does not resolve the problem, please provide your exact Eddie version, operating system/version and a system report generated while the issue is present. In Eddie Desktop, open the Logs tab and use the lifebelt icon.
You can send the report through a private support ticket if you prefer.

Please let us know whether the full server list returns after the upgrade.

Kind regards
 

[alrosm@sbcglobal.net 1]

do not see anything for windows 7
i wish to keep my old computer
everything is expensive right now and i would like to use my computer with win7 until it dies

thanks in advance

[19990909jp 0]

is there a win7 soution please

[Staff 10699]

@19990909jp
@alrosm@sbcglobal.net

Hello!

If you prefer to keep Windows 7 for now, you can still connect to AirVPN using OpenVPN 2.4.12 for Windows 7, independently of Eddie. The installer is available from the official OpenVPN archive: https://build.openvpn.net/downloads/releases/openvpn-install-2.4.12-I601-Win7.exe. Generate your configuration files using the AirVPN Configuration Generator, selecting compatibility with OpenVPN 2.4, then import the downloaded .ovpn files into OpenVPN GUI: https://airvpn.org/generator/.

Please consider this a temporary workaround. OpenVPN 2.4.12 itself is no longer supported, as indicated here: https://community.openvpn.net/Pages/Supported versions.
A long-term solution requires moving to a more modern, actively supported operating system, whether a supported Windows version, FreeBSD or a Linux distribution compatible with your hardware.

Microsoft ended Windows 7 support in January 2020, and its Extended Security Updates programme ended in January 2023. Continuing to use Windows 7, especially for Internet access, exposes you to vulnerabilities that no longer receive fixes from Microsoft: https://learn.microsoft.com/en-us/lifecycle/products/windows-7

A VPN protects traffic through the VPN tunnel, but it cannot fix operating system vulnerabilities or protect your data from malware already running on your computer. Restoring the VPN connection does not eliminate these risks.

Kind regards
 

[DeepAnger 1]

9 hours ago, 19990909jp said:

is there a win7 soution please

Having the VPN handled in a home router (running OpenWRT for example) could be a solution not involving an outdated OS.

[Dec 0]

btw the maintainer key changed, so updating through apt didn't work automatically. New key had to be added. Available on the download page.