Minimum guaranteed rate increase

[ASiC666 0]

Hi All,

I've been using AirVPN on and off the last few months with recently buying a 3 year subscription.
No major complains so far maybe except the wild variation of speed across the servers.

What I would like to suggest is a bump to the minimum 4/4 mbps to perhaps 10/10 mbps as 4 seems a bit too wee for any workload these days.
Obviously I am not aware of any backend metrics so I wouldn't know if such an increase would have negative overall impact to the service.

But I would like to hear the opinion of the staff, if that's ok.

Many thanks,
A

Edited ... by ASiC666
Corrected units

[ASiC666 0]

no views on the subject?

[go558a83nk 382]

I mean, the guarantee is actually in mbps.  I wish they guaranteed 4gbps!

[ASiC666 0]

1 hour ago, go558a83nk said:

I mean, the guarantee is actually in mbps.  I wish they guaranteed 4gbps!

Hmm, yeah... 
Apparently, Mbps does not even register as measurement in my head😁
Thanks for pointing that out!

[ASiC666 0]

Adding a bit more reasoning to the original request:
In situations that a high-ish guaranteed throughput is not crucial, torrenting for example, real-time applications such as IPTV etc are struggling.

Maybe some type of QoS should take place if increasing the guaranteed bandwidth will not be a feasible solution? 

[Staff 10387]

Hello!

Be aware that 4 Mbit + 4 Mbit/s of guaranteed allocation is great for the pricing of AirVPN. Our competitors offer 0.0 (best effort, no minimum allocation guaranteed). Please consider that if residential ISPs in Europe had all of their customers connected simultaneously and requiring full bandwidth at the same time, the allocation by most of such ISPs (if performed equally for each customer) would be between 0.1 and 10 Mbit/s.

The biggest ISPs in Europe (example: TIM in Italy) have an average per residential customer consumption (fixed lines: in mobility much less) of 190 GB/month, which on average means 0.58 Mbit/s throughout the month. Residential networks are normally designed and sized on the basis of these values with congestion control (traffic shaping) during peak hours or any unexpected event.

Guaranteeing no overselling beyond 4 + 4 Mbit/s was and is even nowadays a significant effort by AirVPN. In practice, as you can see on the "Top User Speed" chart, users can easily beat 500 Mbit/s, there is no congestion. But if all customers connected at the same time (assuming a fair distribution on all servers) then everyone would anyway have 4 Mbit/s (4 + 4 server side).

Kind regards
 

[ASiC666 0]

41 minutes ago, Staff said:

Hello!

Be aware that 4 Mbit + 4 Mbit/s of guaranteed allocation is great for the pricing of AirVPN. Our competitors offer 0.0 (best effort, no minimum allocation guaranteed). Please consider that if residential ISPs in Europe had all of their customers connected simultaneously and requiring full bandwidth at the same time, the allocation by most of such ISPs (if performed equally for each customer) would be between 0.1 and 10 Mbit/s.

The biggest ISPs in Europe (example: TIM in Italy) have an average per residential customer consumption (fixed lines: in mobility much less) of 190 GB/month, which on average means 0.58 Mbit/s throughout the month. Residential networks are normally designed and sized on the basis of these values with congestion control (traffic shaping) during peak hours or any unexpected event.

Guaranteeing no overselling beyond 4 + 4 Mbit/s was and is even nowadays a significant effort by AirVPN. In practice, as you can see on the "Top User Speed" chart, users can easily beat 500 Mbit/s, there is no congestion. But if all customers connected at the same time (assuming a fair distribution on all servers) then everyone would anyway have 4 Mbit/s (4 + 4 server side).

Kind regards
 

Hi,

Thanks for your reply.

Just to be clear, I am not arguing either the practice of the 4/4 guarantee or I am comparing AirVPN to another provider.
This discussion is based purely around the limit of 4/4.

I don't think we can compare a VPN provider with an ISP; VPN is solving a very specific problem and most of the time, this "problem" comes with a lot of data on its back!
I could argue that a VPN service may generally create more traffic than an ISP if we are to summarise usage data across the two

In case of top users, I have reviewed the charts and also I can generate a good amount of traffic myself IF I start a large number of connections concurrently via Usenet for example.
The guaranteed speed increase and the QoS I have mentioned at a later time, has to do mainly with single, time critical connections such as IPTV, VoIP, video conferencing etc.

Anyway, please do not take this as "ungratefulness" from my side. I do appreciate any guarantee that comes from any service.

Cheers