Annual subscription

[bubbba 3]

I originally purchased 1 month in order to try the service. I had 21 days remaining on the monthly and decided that I want to keep the service so I subscribed to the annual account. I thought it would add a year + the days that I currently had but now I just lost 21 days. Any help would be appreciated.

Regards,

Bubbba

[Staff 9773]

I originally purchased 1 month in order to try the service. I had 21 days remaining on the monthly and decided that I want to keep the service so I subscribed to the annual account. I thought it would add a year + the days that I currently had but now I just lost 21 days. Any help would be appreciated.

Regards,

Bubbba

Hello!

Thank you very much for your subscriptions!

We apologize for the inconvenience, anyway the issue should have been already fixed, apparently the expiration date of your account is correct as far as this admin can see. Please verify and feel free to let us know if it's all right now.

Kind regards

[bubbba 3]

Perfect, thank you.

Regards,

Bubbba