ANSWERED Setting up Plex Server [Port Forwarding]

[EazyBreezy 1]

Hello, I am extremely new to manually setting up port forwarding, and I am trying to set up a remote Plex server.
The private IP address it uses seems to be my local IPv6 Address for some reason (not sure if this is part of the problem), but I've also noticed that my tests always fail whenever I try running them on my newly generated ports.
I saw a post similar to this one made before, but I didn't quite understand their solution or explanation (and my connection time out error number is different as well).
Any help would be greatly appreciated!



 

[go558a83nk 380]

3 hours ago, EazyBreezy said:

Hello, I am extremely new to manually setting up port forwarding, and I am trying to set up a remote Plex server.
The private IP address it uses seems to be my local IPv6 Address for some reason (not sure if this is part of the problem), but I've also noticed that my tests always fail whenever I try running them on my newly generated ports.
I saw a post similar to this one made before, but I didn't quite understand their solution or explanation (and my connection time out error number is different as well).
Any help would be greatly appreciated!



 

Local port needs to be 32400 in this case.  should work then.

[EazyBreezy 1]

5 hours ago, go558a83nk said:

Local port needs to be 32400 in this case.  should work then.

Thanks for responding!

Unfortunately, I tried this as well and it didn't seem to fix the issue.
Doesn't connect on Plex or https://canyouseeme.org/




I also want to mention that I did make the private ip connection be the local IPv4 instead of 6 so that's changed there.
I also opened a new port as shown in the screenshots.

I am using Windows 10 and haven't really configured anything with my Firewall if that's relevant.

[Staff 10331]

8 hours ago, EazyBreezy said:

Doesn't connect on Plex or https://canyouseeme.org/

Hello!

That's expected, youcanseeme.org will always fail with ports on pool 2. To understand why:
https://airvpn.org/forums/topic/63545-new-remote-port-forwarding-system-expansion-with-pools/

Please make sure that Plex binds to the VPN interface and that you test directly to the proper IP address that you can determine on your AirVPN account port panel only.

If in doubt please test only through the port tester available on your AirVPN account port panel which will always pick the correct IP address. Also, please forward UDP too, currently you're forwarding only TCP but Plex will use UDP too for specific tasks.

Kind regards
 

[EazyBreezy 1]

13 hours ago, Staff said:

Hello!

That's expected, youcanseeme.org will always fail with ports on pool 2. To understand why:
https://airvpn.org/forums/topic/63545-new-remote-port-forwarding-system-expansion-with-pools/

Please make sure that Plex binds to the VPN interface and that you test directly to the proper IP address that you can determine on your AirVPN account port panel only.

If in doubt please test only through the port tester available on your AirVPN account port panel which will always pick the correct IP address. Also, please forward UDP too, currently you're forwarding only TCP but Plex will use UDP too for specific tasks.

Kind regards
 

Hi, thanks for responding.

I have noticed that Plex is using the Public Exit IP generated when I connect to a server on the desktop app as opposed to the different IP address from the port panel.
I am honestly unsure as to how to bind the VPN interface to Plex so it uses the right IP address (I'm assuming I would want the Public IP address shown in the Plex picture to be the one from the port panel).
I generated a new port and now have UDP+TCP selected as well.
In Plex's Network setting I set the Custom server access URLs box to be: http://[port panel IP]:[port number] but that doesn't seem to change the Public IP address for Plex.

I really do appreciate any help and tutorial I could be given to successfully get port forwarding to work with this media server (online resources don't seem to be much help so it seems that this topic page is my only hope).
Thank you to anyone who responds. Edited ... by EazyBreezy

[EazyBreezy 1]

This issue still hasn't been solved, any help would be greatly appreciated.

[nikitaborja 0]

Same issue here. I can't find any solution. I tried to change ports too, and still not available.

 

EDIT: I found the solution, as Eazybreezy said, I had to change the localport. Many thanks

Edited ... by nikitaborja
Solution found

[go558a83nk 380]

On 3/24/2025 at 7:14 PM, nikitaborja said:

Same issue here. I can't find any solution. I tried to change ports too, and still not available.

 

EDIT: I found the solution, as Eazybreezy said, I had to change the localport. Many thanks

that was actually me that said to change the local port ;)

[go558a83nk 380]

On 3/10/2025 at 11:12 AM, Staff said:

Hello!

That's expected, youcanseeme.org will always fail with ports on pool 2. To understand why:
https://airvpn.org/forums/topic/63545-new-remote-port-forwarding-system-expansion-with-pools/

Please make sure that Plex binds to the VPN interface and that you test directly to the proper IP address that you can determine on your AirVPN account port panel only.

If in doubt please test only through the port tester available on your AirVPN account port panel which will always pick the correct IP address. Also, please forward UDP too, currently you're forwarding only TCP but Plex will use UDP too for specific tasks.

Kind regards
 

Please advise how we should handle using pool 2 for Plex?  Plex will always report to its system that the server isn't remotely accessible because it's testing to the pool 1 entry IP.  But using yougetsignal to the pool 2 entry IP or the internal port tester ports are open, all is good.  How can we get Plex to propagate in its system the proper entry IP when using pool 2?

[Staff 10331]

26 minutes ago, go558a83nk said:

Please advise how we should handle using pool 2 for Plex?  Plex will always report to its system that the server isn't remotely accessible because it's testing to the pool 1 entry IP.  But using yougetsignal to the pool 2 entry IP or the internal port tester ports are open, all is good.  How can we get Plex to propagate in its system the proper entry IP when using pool 2?

Hello!

If Plex works in that way, you must use pool 1 at the moment for Plex, although we have directly verified that Plex is anyway reachable on ports of the pool 2.

This matter will become not relevant when we implement a significant expansion to the port forwarding system. In this new system you will have no more pool distinctions on the client side so your account will be tied to a specific pool and single exit-IP address, therefore you will be able to use any port just like you did with the old system for any software and protocol, including p2p and Plex. The new system has already reached an advanced and successful testing stage and will make the remote port forwarding system even more comfortable and above all scalable.

Kind regards
 

[go558a83nk 380]

3 hours ago, Staff said:

Hello!

If Plex works in that way, you must use pool 1 at the moment for Plex, although we have directly verified that Plex is anyway reachable on ports of the pool 2.

This matter will become not relevant when we implement a significant expansion to the port forwarding system. In this new system you will have no more pool distinctions on the client side so your account will be tied to a specific pool and single exit-IP address, therefore you will be able to use any port just like you did with the old system for any software and protocol, including p2p and Plex. The new system has already reached an advanced and successful testing stage and will make the remote port forwarding system even more comfortable and above all scalable.

Kind regards
 

OK, I'm sure others have already done this but I figured out how to use Plex's system with pool 2 and that is by putting the "https://pool 2 external IP:external port" into the custom server access url option in the network settings for the plex server.

[EazyBreezy 1]

On 3/27/2025 at 8:40 AM, go558a83nk said:

OK, I'm sure others have already done this but I figured out how to use Plex's system with pool 2 and that is by putting the "https://pool 2 external IP:external port" into the custom server access url option in the network settings for the plex server.

Could you please elaborate on this, perhaps give an example with a fake string ip for your http example, because what you wrote as example is kind've confusing as to what I am supposed to write into the custom server access url.
Also is that all you did? Create the port, manually specify the port in the plex "remote access" page, and then add what url in the network settings?
 

On 3/24/2025 at 1:14 PM, nikitaborja said:

Same issue here. I can't find any solution. I tried to change ports too, and still not available.

 

EDIT: I found the solution, as Eazybreezy said, I had to change the localport. Many thanks

I have the same question for you, could you please tell me exactly what you did to get it working?
I've changed the local port to what plex is expecting (32400), but then how did you configure it in plex to connect correctly?
For some reason the private ip address in plex becomes [Real IPV6 Address]:32400, but the public ip does become [VPN IPV4 address]:[VPN Generated Port].
I also noticed that the public exit IP in the AirVPN eddie desktop app is different (very slightly) compared to what is shown on the "test connection" screen after clicking said button on the forwarded ports page

Is the private ip supposed to be: [real ip address: 32400] and the public being [VPN address: VPN Port]?

Honestly if anybody could just give me a step-by-step of what they do (from activating VPN connection, to starting Plex server, to connecting to port), I'm still so lost, but I am glad others are finding solutions on this topic. Edited ... by EazyBreezy