ANSWERED Verizon seeing traffic through VPN

[hyy5s 0]

I connected to AirVPN as usual (Eddie-ui), Sofia server.  I am currently in the US on Verizon FIOS.

I received an email today that they detected copyright infringement with specifics.  Why isn't AirVPN working?

[Staff 9969]

On 10/6/2024 at 12:52 AM, hyy5s said:

I received an email today that they detected copyright infringement with specifics.  Why isn't AirVPN working?

Hello!

Verizon does not see traffic "through" VPN.

The only way that a network snooper or in particular a swarm observer can detect your real IP address is through your system leaking traffic outside the VPN tunnel. It may happen only if you disabled the Network Lock feature of AirVPN software, or you did not take the necessary steps if you connect via third party software. Once the observer monitored swarm activities outside the VPN tunnel and harvested IP addresses provided by trackers and DHT, it transmits the IP address and timestamp with a notice of presumed infringement to your ISP which can correlate it with the subscriber's identity.

Main reasons of a traffic leak are unexpected VPN disconnection and wrong configuration (wrong network binding) of a program, but only when Network Lock is disabled. If Network Lock is enabled, any traffic leak for any reason is prevented. Network Lock is a set of firewall rules, therefore leaks prevention is ensured.

If you don't run our software you can bind your program(s) to the tun interface to prevent them from exchanging data outside the VPN tunnel and you can implement your customized firewall rules, various guides are available in the "How To" forum.

With that said, please check the Terms of Service you accepted.

Kind regards