ANSWERED EDDIE can no longer connect.

[LeBlood 0]

Hello, EDDIE can no longer connect.

The problem appeared when I restarted my computer without closing the EDDIE application.
Since then, it has been trying to connect every three seconds.

I uninstalled and downloaded the latest version of EDDIE, I also checked my network cards. In the log there is a line that catches my eye, it says "Routes, delete 185.156.175.45/32 for interface "Ethernet (Realtek PCIe GbE Family Controller)", not exists."

Little info, I have no problem browsing, and Kaspersky VPN works very well.

The problem persists, what can I do?

Thank you for your help

Edited ... by LeBlood

[Staff 9973]

Hello!

Can you publish or send through a private ticket a system report generated by Eddie (the Air software client) just after the problem has occurred? Please see here to do so:

Kind regards

[LeBlood 0]

Hello,
https://eddie.website/report/d6321f79/

Thx

[Staff 9973]

Hello!

The Kaspersky VPN interface causes a critical error to OpenVPN:
 

Quote

. 2024.01.07 11:35:04 - Using WinTun network interface "Connexion au réseau local (Kaspersky VPN)"
...
. 2024.01.07 11:35:07 - OpenVPN > There are no TAP-Windows nor Wintun adapters on this system.  You should be able to create an adapter by using tapctl.exe utility.

To solve the problem please set Eddie to ignore any alien interface:

• Select from Eddie's main window Preferences > Networking,
• write eddie in the "VPN interface name" field
• click Save.

You may also consider to switch to WireGuard to bypass the alien interface. You can do it in Preferences > Protocols window. Uncheck Automatic, select a WireGuard connection mode and click Save.

Kind regards
 

[LeBlood 0]

Hello,
Great, problem solved, I just put Eddie in the "VPN interface name" field.

Big thanks