connection problem eddie

[moo1eman 0]

Yesterday there was a problem with connecting to the vpn, endlessly connecting, but no way to connect, sorry for my English, I use a translator

[moo1eman 0]

How fix that? 

[Staff 9764]

Hello!

Please send the system report. Please see here to do so: https://airvpn.org/forums/topic/50663-youve-been-asked-for-a-support-filesystem-report-–-heres-what-to-do/

Also, please test a connection with OpenVPN, in TCP and UDP, port 443 and port 53 (all the 4 combinations), to entry-IP address THREE and report whether the problem persists or not. You can change connection mode in Eddie's "Preferences" > "Protocols" window (uncheck "Automatic" to pick a specific connection mode).

Kind regards