Cryptocurrency Payment does not work

[blatrala 0]

Hey there,

whily trying to buy a plan via cryptocurrency, nothing happens when i click on "proceed to payment" no matter what Coin i choose. Is that Feature deactivated?

Regards,

B.

[Staff 10691]

@blatrala

Hello!

Thank you for your choice.

We can't reproduce the issue, either with Firefox, Safari or Chromium. Can you tell us your browser and Operating System names and versions? Are cookies and javascript allowed in the browser? Have you tested with disabled add-ons?

Kind regards
 

[blatrala 0]

23 minutes ago, Staff said:

@blatrala
We can't reproduce the issue, either with Firefox, Safari or Chromium. Can you tell us your browser and Operating System names and versions? Are cookies and javascript allowed in the browser? Have you tested with disabled add-ons?

Thank you for your fast response!

It is a little embarassing, but i am on Windows 10 and using Google Chrome Version 98.0.4758.82 without any special blocking stuff. But i will try again with another Browser and get back to you!

Regards,
B.

[blatrala 0]

I am so stupid for not trying this before. It works in an incognito window!

Sorry!

[Tech Jedi Alex 1581]

5 hours ago, blatrala said:

It works in an incognito window!

Incognito windows usually only disable recording of visited webpages. On Firefox at least incognito mode also disables all addons not allowed to be run in this mode. I'd say, you've got an extension there that spoils the fun for you. You might want to check on that.