I couldn't connect to VPN

[tester.user 0]

I couldn't connect to VPN although I can ping to the remote server IP address.
Please support where this is the first time for me to connect to your VPN.
My IP address:
Your IP: 41.235.<...>.<edited by staff for privacy reasons>

[Staff 9748]

Hello!

From your country the following connection mode is mandatory. OpenVPN is blocked everywhere, while UDP Is not infrequently blocked on some networks.

• Protocol TCP
• Port 443
• Entry-IP address THREE

You can change connection mode from Eddie's "Preferences" > "Protocols" window. Detick "Automatic", select the line with the above setting (it will be highlighted in blue) and click "Save".

Enable Network Lock from Eddie's main window.

Kind regards
 

[tester.user 0]

2 hours ago, Staff said:

OpenVPN is blocked everywhere

I succeeded to connect to AirVPN as configurations you have mentioned, but I couldn't connect to OpenVPN !!!!!
How OpenVPN is blocked everywhere? and why? I don't understand.
is that means I couldn't connect to OpenVPN through AirVPN ???!!!!!
I registered to your VPN only to connect to OpenVPN !!!!!!
How can I solve this problem and connect to OpenVPN ?????

[tester.user 0]

Connection to OpenVPN fails.
It gives me this message:



What does this message mean?
 

[Staff 9748]

@tester.user

We will not mention your country here (we came to know because you published your real IP address, which we redacted before the message went public, so no worries) but we confirm, from dozens of independent reports, that OpenVPN is blocked in your country. The good news are that those same reports confirm that, by using the connection mode we recommended, the block against OpenVPN is bypassed successfully.

We see now from the screenshot you published that you don't run Eddie, the Air software client, and that you also try to connect to some VPN server that's not ours, so you are NOT using an AirVPN configuration file. You also have a problem with the tun/tap adapter, which is the virtual network interface used by OpenVPN.

In order to connect to AirVPN through OpenVPN GUI follow the instructions here:
https://airvpn.org/windows/openvpn/gui/

When you generate the configuration file for OpenVPN in the Configuration Generator, make sure to tick "Advanced Mode". Then, pick the connection mode with the following parameters:

• protocol TCP
• port 443
• entry-IP address THREE

Then, in order to resolve the tun/tap network interface problem, reset the adapter when OpenVPN and/or Eddie do not run, and later make sure that you run only one OpenVPN instance.

To reset the adapter:

• Open Start > Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings
• Locate the Tap-Windows Adapter (TAP Windows 32 or similar descriptions)
• Right click on it and select Disable from the contextual menu
• Right click on it again and select Enable

If you wish to switch to Eddie for Windows, you can download it here:
https://airvpn.org/windows

In Eddie you must take care to change connection mode in "Preferences" > "Protocols" window. Set the aforementioned connection mode. With Eddie you do NOT need the Configuration Generator.

Kind regards
 

[go558a83nk 352]

4 hours ago, tester.user said:

I succeeded to connect to AirVPN as configurations you have mentioned, but I couldn't connect to OpenVPN !!!!!
How OpenVPN is blocked everywhere? and why? I don't understand.
is that means I couldn't connect to OpenVPN through AirVPN ???!!!!!
I registered to your VPN only to connect to OpenVPN !!!!!!
How can I solve this problem and connect to OpenVPN ?????

When you use Eddie, AirVPN software, you ARE using openvpn.  But if you must use openvpn software that doesn't give you the security of the network lock like Eddie does then generate a config as AirVPN staff said above.

[tester.user 0]

Sorry, but I need OpenVPN to connect to my special labs (using a special OpenVPN configuration file, not Air configuration file).

Where as I couldn't connect to OpenVPN this days (I don't know why?), so I wanted to connect to OpenVPN THROUGH AirVPN,  (connect to AirVPN, and after that use it to connect to OpenVPN (with my lab configuration file)).

and the previous published screenshots was going in this intention.

I wish you have understood my intention.

Please, how can you help me to achieve my goal ???
 

[tester.user 0]

4 hours ago, tester.user said:



In this screenshot, I have run Eddie and connected successfully to AirVPN, but after that I couldn't connect through it to OpenVPN (with my lab configuration file), as shown in the screenshot, which gave a message that I didn't understand.

[Staff 9748]

1 hour ago, tester.user said:

Where as I couldn't connect to OpenVPN this days (I don't know why?), so I wanted to connect to OpenVPN THROUGH AirVPN,  (connect to AirVPN, and after that use it to connect to OpenVPN (with my lab configuration file)).

Hello!

OK. You can't do that with your setup as you would end up with conflicting/overwriting routes and gateway.

Windows does not support multiple routing tables anyway, so it's worth to consider an alternative solution. As a first consideration, the following setup should meet your needs:

• create a VM and attach it to the host via NAT
• connect the host (using Eddie for example, or OpenVPN with an AirVPN profile) to some AirVPN server
• when the connection from the host to AirVPN is established, connect your guest VM to your own VPN server via OpenVPN and your own OpenVPN profile

Traffic from the VM will reach your VPN server through the AirVPN server the host is connected to.

Kind regards