ANSWERED [Android] Connection with Eddie dropping after not using phone for a bit

[jx35552zza 2]

Hello again.

After having my screen off for a bit of time, I'm not sure for how long, my connection to the VPN drops.
I think we are talking about having the screen off for an hour or so, I'm not sure.

How would I prevent this from happening?

I have attached the part of the log which I believe says everything to see what is happening

I especially think that these lines from the log can be useful:
01 Jan 2020 17:53:15 UTC [Error] OpenVPN3 KEEPALIVE_TIMEOUT: Eddie Library Session invalidated: KEEPALIVE_TIMEOUT
01 Jan 2020 17:53:15 UTC [Info] VPN error detected. Locking VPN
01 Jan 2020 17:53:15 UTC [Info] Eddie Library: Pausing OpenVPN client
01 Jan 2020 17:53:15 UTC [Info] Eddie Library: OpenVPN client paused
01 Jan 2020 17:53:15 UTC [Info] Successfully locked VPN
01 Jan 2020 17:53:15 UTC [Info] Eddie Library: Client terminated, restarting in 2000 ms...
01 Jan 2020 17:53:15 UTC [Debug] OpenVPN Event: type: 14, name: PAUSE, info: Lock VPN

airvpnlog.txt

[Staff 9972]

@jx35552zza

Hello!

The connection is lost without chance to recover it (fatal error). It's expected when the network interface is turned off to save power. Eddie then "locks" the tunnel to prevent leaks. If you have Android 9 or 10 you can disable the "VPN lock" option from the "Settings" and enable Android's features "Always on VPN" and "Do not allow traffic outside the tunnel" to prevent traffic leaks AND give Eddie the option to re-connect safely after any unrecoverable connection error.

Kind regards
 

[jx35552zza 2]

Thank you, I will give this a try!

I had all the options you mentioned enabled. "VPN lock", "Always on VPN" and "Do not allow traffic outside the tunnel".

I have turned off the "VPN lock" now :)