ANSWERED Virgin Media downgrading AirVpn traffic on 350mbit only!

[random_user_2019 0]

Hi,

 

I was on Virgin Media's 100/6 mbit service, AirVPN, connected via OpenVPN on R700 router running DD-WRT. I would reliably get 90+ down and 6up, this was irrespective on TCP/UDP option. This was great.

 

A few days ago I upgraded to the new 350/20 mbit service. I get the full 20 up, but the down is limited to 50 via AirVPN, I switched from UDP to TCP and it went up to 70.

 

The VM service is working as I am getting 350/20 when connected directly.

 

I have tried.

 

1. Multiple servers in different countries.

2. UDP/TCP option

3. Different ports

4. Reset router

5. Used Eddie directly on server rather than through DD-WRT.

 

My conclusion is that only on the 350 service VM are limiting the speed, and that are doing this differently depending on the protocol.

 

I appreciate this is not an AirVPN issue, but maybe someone on here has some advice.

 

Thanks

[Staff 9973]

Hello!

 

Have you also tested connections to port 443 of entry-IP address 3, in TCP? If so, can you please report back?

 

Connections to entry-IP address 3 feature "tls-crypt", which encrypts the whole OpenVPN Control Channel, making OpenVPN fingerprint no more detectable (not even by DPI). OpenVPN 2.4 or higher version is required.

 

Kind regards

[random_user_2019 0]

Thanks,

 

For reasons unknown, this afternoon it kicked in at full speed without making the changes you suggested.

 

I am now getting 120mbit to 280mbit up depending on the server.

 

I wonder if this was related to the speed upgrade only occurring yesterday. I will monitor it carefully over the next few weeks and if this issue reoccurs I will post again.