Extremely long (10+ sec) "Looking up..." time for websites (DNS issue?)

[grapetouchcode 1]

Hello,

 

I've noticed lately that whenever I'm connected to AirVPN, regardless of server, I frequently experience extremely long delays when attempting to access websites. During this time, my browser (Firefox) displays the "Looking up [site]..." status. This usually lasts around 10 seconds before the site starts to load. I experience the same problem in Chrome, which displays the message "Resolving host" during the delay.

 

Interestingly, this only happens on certain computers on my network. My other Windows 10 machine experiences similar lag. My Windows 2012 Server system does not experience lag.
 

Could this be an issue with DNS resolution? That's the only thing I can think of, but I'm admittedly no expert.

 

I'm running Windows 10 with Eddie version 2.12.4. I'm using UDP for the VPN protocol. My VPN DNS (at least for my current session) is 10.4.0.1. When I ping the DNS server, I get fast replies (27 msec), but during a tracert, it takes a very, very long time to make the first 3-4 hops.

 

I'd appreciate any help you can provide!

[jds73hd7ja 0]

Since the last few days it sometimes takes between 7 - 15 seconds to resolve a DNS query when connected to VPN. I tried several servers, all the same result.

Anyone else having this issue?

[Staff 9894]

Hello,

 

if you run Windows 10 "Creator" please see https://airvpn.org/topic/22650-windows-10-creator-update-airvpn-dns-slow/

 

Kind regards

[grapetouchcode 1]

Hello,

 

if you run Windows 10 "Creator" please see https://airvpn.org/topic/22650-windows-10-creator-update-airvpn-dns-slow/

 

Kind regards

 

Ah, that sounds like the problem I'm having. I apologize; I should have checked the stickied threads!

 

I'll give that a try and respond here if it fixes my problem. Thank you!