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Windows 10 creator update Airvpn DNS slow ?


Best Answer Staff, 15 April 2017 - 04:34 PM

Hello!

 

EDIT: Eddie 2.13.2beta automatically lowers the tun/tap interface metric to fix the problems caused by the wrong DNS implementation by Microsoft. If you run Windows Creator please upgrade to Eddie 2.13. to solve the problem.

 

https://airvpn.org/topic/13002-experimentalbeta-release/

 

===

 

 

EDIT: After a deeper investigation the workaround published in this post might be not proper. If it does not work successfully for you, please consider to lower the metric of the tap adapter:

https://airvpn.org/topic/22650-windows-10-creator-update-airvpn-dns-slow/page-3#entry61332

 

 

Temporary workaround, until we release an update of Eddie

 

1. Disable IPv6
Control Panel\Network and Internet\Network Connections, Properties of your real (not TAP) network interface, uncheck Ipv6.

 

2. Disable SmartNameResolution
Run this .reg file: https://airvpn.org/repository/DisableSmartNameResolution.zip


Explanation

The same issue occurs also on plain OpenVPN 2.4 with directive block-outside-dns

From https://sourceforge.net/p/openvpn/mailman/message/35789733/

 

 

Windows 10 Anniversary Update changed the way DNS works. It used to resolve qualified names using all available adapters and IP addresses in parallel, now it still resolves addresses using all available adapters but in sequence, beginning with random adapter.
This interferes with how --block-outside-dns currently works. Sometimes OS chooses VPN TAP adapter and things work as intended, sometimes the other adapter and user have to wait until DNS request times out and name resolution goes via VPN DNS.

This behavior introduces significant lag for web browsing.

 

Eddie uses the same approach than ValdikSS "block-outside-dns" directive of OpenVPN: it blocks DNS query with WFP filters. With Windows 10 Creator build (1703) DNS resolution waits for the timeout of IPv6 resolutions (blocked by Eddie) and non-tunneled resolutions (also blocked by Eddie to prevent DNS leaks).

 

This issue will be addressed shortly by a new Eddie release.

 

Kind regards

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53 replies to this topic

#1 raoulduke

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Posted 11 April 2017 - 12:35 PM

Hello,

 

 I'm not sure so here I am to ask :P

I just upgraded to windows 10 creator build (1703) and noticed that when AirVpn is connected (latest eddie) websites take a few seconds to resolve hostnames.
I'm using fiber connection,and without AirVPN website are showing quite instantly.

 

I also read that another vpn provider had the same issue but resolved it with an update of their software.

 

 



#2 Magenof

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Posted 11 April 2017 - 08:18 PM

I just wanted to say I got the same issue, very slow hostname resolving since the windows 10 Creator Update.



#3 kiwi

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Posted 12 April 2017 - 09:34 AM

hi,

try leaving the dns section (--> network adapter) empty.

this worked for me.

 

greets



#4 raoulduke

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Posted 12 April 2017 - 03:12 PM

hi,

try leaving the dns section (--> network adapter) empty.

this worked for me.

 

greets

Thank you but I'm sorry I don't get it. Where ? In AirVpn ?



#5 kiwi

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Posted 12 April 2017 - 04:00 PM

No, in Windows. --> Internet Protocol Version 4 (TCP/IPv4)

 

https://support.microsoft.com/en-us/help/15089/windows-change-tcp-ip-settings

 

greets



#6 Magenof

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Posted 12 April 2017 - 04:25 PM

No, in Windows. --> Internet Protocol Version 4 (TCP/IPv4)

 

https://support.microsoft.com/en-us/help/15089/windows-change-tcp-ip-settings

 

greets

 

Thanks this worked for me!



#7 user0106390

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Posted 12 April 2017 - 05:05 PM

Same issue here, unusable at the moment. Leaving the dns section empty did not fix it.



#8 U&^TUB&NI

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Posted 12 April 2017 - 05:36 PM

Are you talking about the setting called "Obtain DNS server address automatically" or something else? Selecting that option did not fix the problem for me.

 

Besides, the Eddie software sets that DNS address each time one connects to AirVPN, so I assume one would need to reset it each time a connection is made.



#9 kbps

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Posted 13 April 2017 - 08:53 AM

Hello,

 

 I'm not sure so here I am to ask :P

I just upgraded to windows 10 creator build (1703) and noticed that when AirVpn is connected (latest eddie) websites take a few seconds to resolve hostnames.
I'm using fiber connection,and without AirVPN website are showing quite instantly.

 

I also read that another vpn provider had the same issue but resolved it with an update of their software.

 

 

Im using Vivaldi and though that it was the issue since its last update, but you are right.  I too installed the creators update yesterday and since then when clicking a link it takes about two to five seconds before a response.  



#10 kbps

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Posted 13 April 2017 - 08:54 AM

Should we mention this to Air via a support ticket??



#11 raoulduke

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Posted 13 April 2017 - 09:59 AM

I try to obtain DNS auto, but still the same lag.

Could someone from AirVPN help ?



#12 kiwi

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Posted 13 April 2017 - 10:00 AM

@kbps

 ticket is good idea. seems to be a common problem.

 

@U&^TUB&NI

here is my 'workaround':

 

 

Attached Thumbnails

  • network.jpg


#13 user0106390

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Posted 13 April 2017 - 12:46 PM

I hope air get on top of this asap, it's slow to the point where the VPN is unusable. There will be a lot more people piping up about this very soon as the update is rolled out.



#14 kiwi

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Posted 13 April 2017 - 01:07 PM

to get it all a bit together. here's the link where i started the topic:

 

https://airvpn.org/topic/22395-windows-10-build-15063-dns-problem/

 

 

i get this error (in german):

dhcp-client - error 1002

Die IP-Adress-Lease 10.4.3.xxx für die Netzwerkkarte mit der Netzwerkadresse 0x00FF191BC152 wurde vom DHCP-Server 10.4.xxx.254 verweigert (der DHCP-Server hat eine DHCPNACK-Meldung gesendet).

 

this means that 10.4.3.xxx was refused by dhcp server 10.4.xxx.254.

 

greets


Edited by kiwi, 13 April 2017 - 01:28 PM.


#15 FromtheWalls

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Posted 13 April 2017 - 03:59 PM

I literally just updated to Creators Update and immediately noticed this same issue, went here to see if anyone else had noticed and sure enough. Will try kiwi's temp fix if nothing is done, but surely this will be fixed soon. Extremely annoying! :blink:



#16 5YmkoLQZ

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Posted 13 April 2017 - 04:29 PM

Reported it more than a week ago and a temporary fix that is using dnscrypt or something similar to avoid using airvpn dns. I must say i was completely ingored and when i gave them the solution i found they just closed my ticket.

 

Just download,install and setup dnscrypt. 

 

https://simplednscrypt.org/



#17 go558a83nk

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Posted 13 April 2017 - 04:45 PM

Reported it more than a week ago and a temporary fix that is using dnscrypt or something similar to avoid using airvpn dns. I must say i was completely ingored and when i gave them the solution i found they just closed my ticket.

 

Just download,install and setup dnscrypt. 

 

https://simplednscrypt.org/

 

It can be frustrating.  Just keep in mind

 

1) they're very busy with thousands of customers, keeping their network maintained, trying to find new server locations, keeping software on all kinds of machines working, etc.

 

2) they saw you had a solution and figured you were happy

 

3) I've seen tickets closed with no reply but the fix actually happened on their end.  don't take it personally.

 

4) Most importantly, we are from all over the world with different cultures.  I've found that Air culture (Italian) is quite different from American, etc. and I just have to learn to let things go.



#18 kiwi

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Posted 13 April 2017 - 05:21 PM

@go558a83nk

 

i'm with you in every way. :yes:



#19 5YmkoLQZ

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Posted 13 April 2017 - 05:50 PM

Reported it more than a week ago and a temporary fix that is using dnscrypt or something similar to avoid using airvpn dns. I must say i was completely ingored and when i gave them the solution i found they just closed my ticket.

 

Just download,install and setup dnscrypt. 

 

https://simplednscrypt.org/

It can be frustrating.  Just keep in mind

 

1) they're very busy with thousands of customers, keeping their network maintained, trying to find new server locations, keeping software on all kinds of machines working, etc.

 

2) they saw you had a solution and figured you were happy

 

3) I've seen tickets closed with no reply but the fix actually happened on their end.  don't take it personally.

 

4) Most importantly, we are from all over the world with different cultures.  I've found that Air culture (Italian) is quite different from American, etc. and I just have to learn to let things go.

Not personal at all. Just letting them know if they want to go check my logs and information i gave them if they can't reproduce. They might help i don't know. 

I am sure they are busy and all that is the only sure thing. 



#20 56rohrschach2u

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Posted 14 April 2017 - 05:12 AM

... so there did all my speed go. The workaround by not enterinng a DNS address didn't solved it for me. Browsing the internet is awfully slow whereas down-/upload speeds are fast. I tried different browsers with no addons/ addons disabled/ only some disabled and the only way to have a speedy experience is to go without using Air at all at the moment.







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