Xbox, other connections not working, and internet half broken when not using VPN

[Donk3yman 0]

I can't pin down exactly when it started happening, probably around a week ago. I can't play multiplayer games on my xbox anymore. I can access my friends list and join parties (though it is slow and doesn't all load correctly), but I can't connect to in-game servers. My girlfriend can't use the internet from her laptop and if my phone connects it doesn't work. This is the case regardless of whether or not I am connected to Air.

 

As for this laptop I changed my DNS settings to automatic and restored my firewall to default as said in the stickied thread and now I can access some websites (this site, netflix, reddit, facebook, yahoo) but not others (speedtest, google, ESPN, bank, IMDb) unless I am connected through Air.

 

Network lock is not on, and I even changed the mode to none in the preferences.

 

Any thoughts? I am a total noob, but have been trying to educate myself on VPNs. I looked through some other threads to see if I could fix it but have run out of ideas now.

 

I 2016.10.23 11:46:22 - AirVPN client version: 2.10.3 / x64, System: Windows, Name: Microsoft Windows NT 6.2.9200.0 / x64
. 2016.10.23 11:46:22 - Reading options from C:\Users\Taylor\AppData\Local\AirVPN\AirVPN.xml
. 2016.10.23 11:46:22 - Data Path: C:\Users\Taylor\AppData\Local\AirVPN
. 2016.10.23 11:46:22 - App Path: C:\Program Files\AirVPN
. 2016.10.23 11:46:22 - Executable Path: C:\Program Files\AirVPN\AirVPN.exe
. 2016.10.23 11:46:22 - Command line arguments (1): path="home"
. 2016.10.23 11:46:22 - Operating System: Microsoft Windows NT 6.2.9200.0
. 2016.10.23 11:46:22 - Updating systems & servers data ...
. 2016.10.23 11:46:22 - Cannot retrieve systems & servers data. Please retry later or contact us for help. (Length of the data to decrypt is invalid.)
I 2016.10.23 11:46:22 - OpenVPN Driver - TAP-Windows Adapter V9, version 9.21.1
I 2016.10.23 11:46:22 - OpenVPN - Version: OpenVPN 2.3.8 (C:\Program Files\AirVPN\openvpn.exe)
I 2016.10.23 11:46:22 - SSH - Version: plink 0.63 (C:\Program Files\AirVPN\plink.exe)
I 2016.10.23 11:46:22 - SSL - Version: stunnel 5.17 (C:\Program Files\AirVPN\stunnel.exe)
! 2016.10.23 11:46:22 - Ready
I 2016.10.23 11:46:31 - Session starting.
I 2016.10.23 11:46:31 - IPv6 disabled.
I 2016.10.23 11:46:31 - Checking authorization ...
W 2016.10.23 11:46:31 - Authorization check failed, continue anyway ({1])
! 2016.10.23 11:46:31 - Connecting to Alhena (Canada, Toronto, Ontario)
. 2016.10.23 11:46:31 - OpenVPN > OpenVPN 2.3.8 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [iPv6] built on Aug 13 2015
. 2016.10.23 11:46:31 - OpenVPN > library versions: OpenSSL 1.0.2d 9 Jul 2015, LZO 2.08
. 2016.10.23 11:46:31 - OpenVPN > MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:3100
. 2016.10.23 11:46:31 - OpenVPN > Control Channel Authentication: tls-auth using INLINE static key file
. 2016.10.23 11:46:31 - OpenVPN > Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2016.10.23 11:46:31 - OpenVPN > Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2016.10.23 11:46:31 - OpenVPN > Socket Buffers: R=[65536->131072] S=[65536->131072]
. 2016.10.23 11:46:31 - OpenVPN > UDPv4 link local: [undef]
. 2016.10.23 11:46:31 - OpenVPN > UDPv4 link remote: [AF_INET]162.219.176.2:443
. 2016.10.23 11:46:31 - OpenVPN > TLS: Initial packet from [AF_INET]162.219.176.2:443, sid=bae0633c d96ec628
. 2016.10.23 11:46:31 - OpenVPN > VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
. 2016.10.23 11:46:31 - OpenVPN > Validating certificate key usage
. 2016.10.23 11:46:31 - OpenVPN > ++ Certificate has key usage  00a0, expects 00a0
. 2016.10.23 11:46:31 - OpenVPN > VERIFY KU OK
. 2016.10.23 11:46:31 - OpenVPN > Validating certificate extended key usage
. 2016.10.23 11:46:31 - OpenVPN > ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication
. 2016.10.23 11:46:31 - OpenVPN > VERIFY EKU OK
. 2016.10.23 11:46:31 - OpenVPN > VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org
. 2016.10.23 11:46:33 - OpenVPN > Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
. 2016.10.23 11:46:33 - OpenVPN > Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2016.10.23 11:46:33 - OpenVPN > Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
. 2016.10.23 11:46:33 - OpenVPN > Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
. 2016.10.23 11:46:33 - OpenVPN > Control Channel: TLSv1.2, cipher TLSv1/SSLv3 DHE-RSA-AES256-GCM-SHA384, 4096 bit RSA
. 2016.10.23 11:46:33 - OpenVPN > [server] Peer Connection Initiated with [AF_INET]162.219.176.2:443
. 2016.10.23 11:46:35 - OpenVPN > SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)
. 2016.10.23 11:46:35 - OpenVPN > PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1 bypass-dhcp,dhcp-option DNS 10.4.0.1,comp-lzo no,route-gateway 10.4.0.1,topology subnet,ping 10,ping-restart 60,ifconfig 10.4.78.53 255.255.0.0'
. 2016.10.23 11:46:35 - OpenVPN > OPTIONS IMPORT: timers and/or timeouts modified
. 2016.10.23 11:46:35 - OpenVPN > OPTIONS IMPORT: LZO parms modified
. 2016.10.23 11:46:35 - OpenVPN > OPTIONS IMPORT: --ifconfig/up options modified
. 2016.10.23 11:46:35 - OpenVPN > OPTIONS IMPORT: route options modified
. 2016.10.23 11:46:35 - OpenVPN > OPTIONS IMPORT: route-related options modified
. 2016.10.23 11:46:35 - OpenVPN > OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
. 2016.10.23 11:46:35 - OpenVPN > do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
. 2016.10.23 11:46:35 - OpenVPN > open_tun, tt->ipv6=0
. 2016.10.23 11:46:35 - OpenVPN > TAP-WIN32 device [Ethernet 2] opened: \\.\Global\{26559E4C-E1D7-4118-A265-1B23D65C72EF}.tap
. 2016.10.23 11:46:35 - OpenVPN > TAP-Windows Driver Version 9.21
. 2016.10.23 11:46:35 - OpenVPN > Set TAP-Windows TUN subnet mode network/local/netmask = 10.4.0.0/10.4.78.53/255.255.0.0 [sUCCEEDED]
. 2016.10.23 11:46:35 - OpenVPN > Notified TAP-Windows driver to set a DHCP IP/netmask of 10.4.78.53/255.255.0.0 on interface {26559E4C-E1D7-4118-A265-1B23D65C72EF} [DHCP-serv: 10.4.255.254, lease-time: 31536000]
. 2016.10.23 11:46:35 - OpenVPN > Successful ARP Flush on interface [10] {26559E4C-E1D7-4118-A265-1B23D65C72EF}
. 2016.10.23 11:46:40 - OpenVPN > TEST ROUTES: 1/1 succeeded len=0 ret=1 a=0 u/d=up
. 2016.10.23 11:46:40 - OpenVPN > C:\Windows\system32\route.exe ADD 162.219.176.2 MASK 255.255.255.255 192.168.1.254
. 2016.10.23 11:46:40 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=10 and dwForwardType=4
. 2016.10.23 11:46:40 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2016.10.23 11:46:40 - OpenVPN > C:\Windows\system32\route.exe ADD 192.168.1.254 MASK 255.255.255.255 192.168.1.254 IF 3
. 2016.10.23 11:46:40 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=10 and dwForwardType=4
. 2016.10.23 11:46:40 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2016.10.23 11:46:40 - OpenVPN > C:\Windows\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.0.1
. 2016.10.23 11:46:40 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4
. 2016.10.23 11:46:40 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2016.10.23 11:46:40 - OpenVPN > C:\Windows\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.0.1
. 2016.10.23 11:46:40 - OpenVPN > ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4
. 2016.10.23 11:46:40 - OpenVPN > Route addition via IPAPI succeeded [adaptive]
. 2016.10.23 11:46:40 - Starting Management Interface
. 2016.10.23 11:46:40 - OpenVPN > Initialization Sequence Completed
I 2016.10.23 11:46:40 - DNS of a network adapter forced (Broadcom NetLink Gigabit Ethernet)
I 2016.10.23 11:46:40 - DNS of a network adapter forced (TAP-Windows Adapter V9)
I 2016.10.23 11:46:40 - Flushing DNS
I 2016.10.23 11:46:40 - Checking route
I 2016.10.23 11:46:41 - Checking DNS
! 2016.10.23 11:46:42 - Connected.
. 2016.10.23 11:46:42 - OpenVPN > MANAGEMENT: Client connected from [AF_INET]127.0.0.1:3100
. 2016.10.23 11:46:42 - OpenVpn Management > >INFO:OpenVPN Management Interface Version 1 -- type 'help' for more info

[go558a83nk 364]

what does AirVPN have to do with your xbox?

[Donk3yman 0]

I mean network lock has the ability to cut internet to all other connections right? My point being that it does have the power to affect my xbox at least in that regard. I am assuming there are other possibilities as well.

 

None of this was a problem before I got Air, and it all started happening at the same time. There is no question that the reason I have trouble using the internet without the Air servers is because of Air itself in some aspect. The fact that my xbox and other laptops began having issues connecting at the same time is surely no coincidence.

[go558a83nk 364]

I mean network lock has the ability to cut internet to all other connections right? My point being that it does have the power to affect my xbox at least in that regard. I am assuming there are other possibilities as well.

 

None of this was a problem before I got Air, and it all started happening at the same time. There is no question that the reason I have trouble using the internet without the Air servers is because of Air itself in some aspect. The fact that my xbox and other laptops began having issues connecting at the same time is surely no coincidence.

 

network lock only affects the device on which Eddie (AirVPN client) is running, preventing that device from making connections to the internet outside the VPN tunnel.  By default it should allow local network traffic.  Either way, it doesn't affect other devices.

 

if you're having other problems it's coincidental and caused by something else.

[Donk3yman 0]

Well that is good to know I guess. Any suggestions for the other thing? Only certain domains available while not connected to Air?

[LZ1 673]

Hello!

 

You aren't using an outdated router by any chance are you?

 

Sent to you from me with datalove

[Donk3yman 0]

Unlikely, it is this one http://www.arris.com/products/pace-5268ac-vdsl-gateway/ It is fairly new 1gbps internet.