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zaphod323

Often get disconnected Octantis then cannot reconnect

By zaphod323, ... in Eddie - AirVPN Client

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zaphod323    0

zaphod323
Posted ...

Unsure why this happens. I never could figure out how to set Comodo to all the entry IPs so I just have two, Octantis and some other one, maybe Librae. I know my Comodo and everything else is configured correctly because you guys helped me with that when I first joined.

Just uncertain why I keep getting disconnected at times; remember finding somewhere that there were problems with Octantis but uncertain if that is the reason. I need to renew soon but want to make sure there will still be US servers which work consistently.

Here's a log:

1/23/2013 - 7:20 PM C:\WINDOWS\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.3.117

1/23/2013 - 7:20 PM Route deletion via IPAPI succeeded [adaptive]

1/23/2013 - 7:20 PM C:\WINDOWS\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.3.117

1/23/2013 - 7:20 PM Route deletion via IPAPI succeeded [adaptive]

1/23/2013 - 7:20 PM Closing TUN/TAP interface

1/23/2013 - 7:20 PM SIGUSR1[soft,ping-restart] received, process restarting

1/23/2013 - 7:20 PM Restart pause, 2 second(s)

1/23/2013 - 7:20 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

1/23/2013 - 7:20 PM LZO compression initialized

1/23/2013 - 7:20 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

1/23/2013 - 7:20 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

1/23/2013 - 7:20 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

1/23/2013 - 7:20 PM Local Options hash (VER=V4): '22188c5b'

1/23/2013 - 7:20 PM Expected Remote Options hash (VER=V4): 'a8f55717'

1/23/2013 - 7:20 PM UDPv4 link local: [undef]

1/23/2013 - 7:20 PM UDPv4 link remote: 69.163.36.106:443

1/23/2013 - 7:21 PM [uNDEF] Inactivity timeout (--ping-restart), restarting

1/23/2013 - 7:21 PM TCP/UDP: Closing socket

1/23/2013 - 7:21 PM SIGUSR1[soft,ping-restart] received, process restarting

1/23/2013 - 7:21 PM Restart pause, 2 second(s)

1/23/2013 - 7:21 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

1/23/2013 - 7:21 PM LZO compression initialized

1/23/2013 - 7:21 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

1/23/2013 - 7:21 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

1/23/2013 - 7:21 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

1/23/2013 - 7:21 PM Local Options hash (VER=V4): '22188c5b'

1/23/2013 - 7:21 PM Expected Remote Options hash (VER=V4): 'a8f55717'

1/23/2013 - 7:21 PM UDPv4 link local: [undef]

1/23/2013 - 7:21 PM UDPv4 link remote: 69.163.36.106:443

1/23/2013 - 7:21 PM TLS: Initial packet from 69.163.36.106:443, sid=2d131ead 40e6cb67

1/23/2013 - 7:21 PM VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

1/23/2013 - 7:21 PM VERIFY OK: nsCertType=SERVER

1/23/2013 - 7:21 PM VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

1/23/2013 - 7:21 PM Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

1/23/2013 - 7:21 PM Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

1/23/2013 - 7:21 PM Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

1/23/2013 - 7:21 PM Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

1/23/2013 - 7:21 PM Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

1/23/2013 - 7:21 PM [server] Peer Connection Initiated with 69.163.36.106:443

1/23/2013 - 7:21 PM SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

1/23/2013 - 7:22 PM PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 60,ifconfig 10.4.3.118 10.4.3.117'

1/23/2013 - 7:22 PM OPTIONS IMPORT: timers and/or timeouts modified

1/23/2013 - 7:22 PM OPTIONS IMPORT: LZO parms modified

1/23/2013 - 7:22 PM OPTIONS IMPORT: --ifconfig/up options modified

1/23/2013 - 7:22 PM OPTIONS IMPORT: route options modified

1/23/2013 - 7:22 PM OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

1/23/2013 - 7:22 PM ROUTE default_gateway=192.168.1.1

1/23/2013 - 7:22 PM TAP-WIN32 device [Local Area Connection 2] opened: \\.\Global\{A4B902C7-C304-48AF-A43B-D012D4E536DE}.tap

1/23/2013 - 7:22 PM TAP-Win32 Driver Version 9.9

1/23/2013 - 7:22 PM TAP-Win32 MTU=1500

1/23/2013 - 7:22 PM Notified TAP-Win32 driver to set a DHCP IP/netmask of 10.4.3.118/255.255.255.252 on interface {A4B902C7-C304-48AF-A43B-D012D4E536DE} [DHCP-serv: 10.4.3.117, lease-time: 31536000]

1/23/2013 - 7:22 PM Successful ARP Flush on interface [16] {A4B902C7-C304-48AF-A43B-D012D4E536DE}

1/23/2013 - 7:22 PM TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up

1/23/2013 - 7:22 PM C:\WINDOWS\system32\route.exe ADD 69.163.36.106 MASK 255.255.255.255 192.168.1.1

1/23/2013 - 7:22 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=10 and dwForwardType=4

1/23/2013 - 7:22 PM Route addition via IPAPI succeeded [adaptive]

1/23/2013 - 7:22 PM C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.3.117

1/23/2013 - 7:22 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

1/23/2013 - 7:22 PM Route addition via IPAPI succeeded [adaptive]

1/23/2013 - 7:22 PM C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.3.117

1/23/2013 - 7:22 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

1/23/2013 - 7:22 PM Route addition via IPAPI succeeded [adaptive]

1/23/2013 - 7:22 PM C:\WINDOWS\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.3.117

1/23/2013 - 7:22 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

1/23/2013 - 7:22 PM Route addition via IPAPI succeeded [adaptive]

1/23/2013 - 7:22 PM Initialization Sequence Completed

1/23/2013 - 7:22 PM Starting Management Interface...

1/23/2013 - 7:22 PM Checking...

1/23/2013 - 7:22 PM Unable to connect to the remote server

1/23/2013 - 7:22 PM SIGTERM received, sending exit notification to peer

1/23/2013 - 7:22 PM TCP/UDP: Closing socket

1/23/2013 - 7:22 PM C:\WINDOWS\system32\route.exe DELETE 10.4.0.1 MASK 255.255.255.255 10.4.3.117

1/23/2013 - 7:22 PM Disconnected.

1/23/2013 - 7:22 PM Route deletion via IPAPI succeeded [adaptive]

1/23/2013 - 7:22 PM C:\WINDOWS\system32\route.exe DELETE 69.163.36.106 MASK 255.255.255.255 192.168.1.1

1/23/2013 - 7:22 PM Route deletion via IPAPI succeeded [adaptive]

1/23/2013 - 7:22 PM C:\WINDOWS\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.3.117

1/23/2013 - 7:22 PM Route deletion via IPAPI succeeded [adaptive]

1/23/2013 - 7:22 PM C:\WINDOWS\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.3.117

1/23/2013 - 7:22 PM Route deletion via IPAPI succeeded [adaptive]

1/23/2013 - 7:22 PM Closing TUN/TAP interface

1/23/2013 - 7:22 PM SIGTERM[hard,] received, process exiting

1/23/2013 - 7:22 PM Login...

1/23/2013 - 7:22 PM Login success.

1/23/2013 - 7:23 PM Contacting service...

1/23/2013 - 7:23 PM Connecting...

1/23/2013 - 7:23 PM OpenVPN 2.2.2 Win32-MSVC++ [sSL] [LZO2] [PKCS11] built on Dec 15 2011

1/23/2013 - 7:23 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

1/23/2013 - 7:23 PM LZO compression initialized

1/23/2013 - 7:23 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

1/23/2013 - 7:23 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

1/23/2013 - 7:23 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

1/23/2013 - 7:23 PM Local Options hash (VER=V4): '22188c5b'

1/23/2013 - 7:23 PM Expected Remote Options hash (VER=V4): 'a8f55717'

1/23/2013 - 7:23 PM UDPv4 link local: [undef]

1/23/2013 - 7:23 PM UDPv4 link remote: 108.59.11.194:443

1/23/2013 - 7:24 PM TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

1/23/2013 - 7:24 PM TLS Error: TLS handshake failed

1/23/2013 - 7:24 PM TCP/UDP: Closing socket

1/23/2013 - 7:24 PM SIGUSR1[soft,tls-error] received, process restarting

1/23/2013 - 7:24 PM Restart pause, 2 second(s)

1/23/2013 - 7:24 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

1/23/2013 - 7:24 PM LZO compression initialized

1/23/2013 - 7:24 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

1/23/2013 - 7:24 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

1/23/2013 - 7:24 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

1/23/2013 - 7:24 PM Local Options hash (VER=V4): '22188c5b'

1/23/2013 - 7:24 PM Expected Remote Options hash (VER=V4): 'a8f55717'

1/23/2013 - 7:24 PM UDPv4 link local: [undef]

1/23/2013 - 7:24 PM UDPv4 link remote: 108.59.11.194:443

1/23/2013 - 7:25 PM TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

1/23/2013 - 7:25 PM TLS Error: TLS handshake failed

1/23/2013 - 7:25 PM TCP/UDP: Closing socket

1/23/2013 - 7:25 PM SIGUSR1[soft,tls-error] received, process restarting

1/23/2013 - 7:25 PM Restart pause, 2 second(s)

1/23/2013 - 7:25 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

1/23/2013 - 7:25 PM LZO compression initialized

1/23/2013 - 7:25 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

1/23/2013 - 7:25 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

1/23/2013 - 7:25 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

1/23/2013 - 7:25 PM Local Options hash (VER=V4): '22188c5b'

1/23/2013 - 7:25 PM Expected Remote Options hash (VER=V4): 'a8f55717'

1/23/2013 - 7:25 PM UDPv4 link local: [undef]

1/23/2013 - 7:25 PM UDPv4 link remote: 108.59.11.194:443

1/23/2013 - 7:26 PM TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

1/23/2013 - 7:26 PM TLS Error: TLS handshake failed

1/23/2013 - 7:26 PM TCP/UDP: Closing socket

1/23/2013 - 7:26 PM SIGUSR1[soft,tls-error] received, process restarting

1/23/2013 - 7:26 PM Restart pause, 2 second(s)

1/23/2013 - 7:26 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

1/23/2013 - 7:26 PM LZO compression initialized

1/23/2013 - 7:26 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

1/23/2013 - 7:26 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

1/23/2013 - 7:26 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

1/23/2013 - 7:26 PM Local Options hash (VER=V4): '22188c5b'

1/23/2013 - 7:26 PM Expected Remote Options hash (VER=V4): 'a8f55717'

1/23/2013 - 7:26 PM UDPv4 link local: [undef]

1/23/2013 - 7:26 PM UDPv4 link remote: 108.59.11.194:443

1/23/2013 - 7:26 PM Disconnecting...

1/23/2013 - 7:26 PM Disconnected.

1/23/2013 - 7:26 PM Login...

1/23/2013 - 7:26 PM Login success.

1/23/2013 - 7:26 PM Contacting service...

1/23/2013 - 7:26 PM Connecting...

1/23/2013 - 7:26 PM OpenVPN 2.2.2 Win32-MSVC++ [sSL] [LZO2] [PKCS11] built on Dec 15 2011

1/23/2013 - 7:26 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

1/23/2013 - 7:26 PM LZO compression initialized

1/23/2013 - 7:26 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

1/23/2013 - 7:26 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

1/23/2013 - 7:26 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

1/23/2013 - 7:26 PM Local Options hash (VER=V4): '22188c5b'

1/23/2013 - 7:26 PM Expected Remote Options hash (VER=V4): 'a8f55717'

1/23/2013 - 7:26 PM UDPv4 link local: [undef]

1/23/2013 - 7:26 PM UDPv4 link remote: 69.163.36.106:443

1/23/2013 - 7:26 PM TLS: Initial packet from 69.163.36.106:443, sid=ee50d28a 3ed64bad

1/23/2013 - 7:26 PM VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

1/23/2013 - 7:26 PM VERIFY OK: nsCertType=SERVER

1/23/2013 - 7:26 PM VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

1/23/2013 - 7:26 PM Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

1/23/2013 - 7:26 PM Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

1/23/2013 - 7:26 PM Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

1/23/2013 - 7:26 PM Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

1/23/2013 - 7:26 PM Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

1/23/2013 - 7:26 PM [server] Peer Connection Initiated with 69.163.36.106:443

1/23/2013 - 7:26 PM SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

1/23/2013 - 7:26 PM PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 60,ifconfig 10.4.3.118 10.4.3.117'

1/23/2013 - 7:26 PM OPTIONS IMPORT: timers and/or timeouts modified

1/23/2013 - 7:26 PM OPTIONS IMPORT: LZO parms modified

1/23/2013 - 7:26 PM OPTIONS IMPORT: --ifconfig/up options modified

1/23/2013 - 7:26 PM OPTIONS IMPORT: route options modified

1/23/2013 - 7:26 PM OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

1/23/2013 - 7:26 PM ROUTE default_gateway=192.168.1.1

1/23/2013 - 7:26 PM TAP-WIN32 device [Local Area Connection 2] opened: \\.\Global\{A4B902C7-C304-48AF-A43B-D012D4E536DE}.tap

1/23/2013 - 7:26 PM TAP-Win32 Driver Version 9.9

1/23/2013 - 7:26 PM TAP-Win32 MTU=1500

1/23/2013 - 7:26 PM Notified TAP-Win32 driver to set a DHCP IP/netmask of 10.4.3.118/255.255.255.252 on interface {A4B902C7-C304-48AF-A43B-D012D4E536DE} [DHCP-serv: 10.4.3.117, lease-time: 31536000]

1/23/2013 - 7:26 PM Successful ARP Flush on interface [16] {A4B902C7-C304-48AF-A43B-D012D4E536DE}

1/23/2013 - 7:26 PM TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up

1/23/2013 - 7:26 PM C:\WINDOWS\system32\route.exe ADD 69.163.36.106 MASK 255.255.255.255 192.168.1.1

1/23/2013 - 7:26 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=10 and dwForwardType=4

1/23/2013 - 7:26 PM Route addition via IPAPI succeeded [adaptive]

1/23/2013 - 7:26 PM C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.3.117

1/23/2013 - 7:26 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

1/23/2013 - 7:26 PM Route addition via IPAPI succeeded [adaptive]

1/23/2013 - 7:26 PM C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.3.117

1/23/2013 - 7:26 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

1/23/2013 - 7:26 PM Route addition via IPAPI succeeded [adaptive]

1/23/2013 - 7:26 PM C:\WINDOWS\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.3.117

1/23/2013 - 7:26 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

1/23/2013 - 7:26 PM Route addition via IPAPI succeeded [adaptive]

1/23/2013 - 7:26 PM Initialization Sequence Completed

1/23/2013 - 7:26 PM Starting Management Interface...

1/23/2013 - 7:26 PM Checking...

1/23/2013 - 7:26 PM Retrieve statistics...

1/23/2013 - 7:26 PM Replay-window backtrack occurred [1]

1/23/2013 - 7:26 PM Replay-window backtrack occurred [2]

1/23/2013 - 7:26 PM Connected.

1/23/2013 - 7:27 PM Replay-window backtrack occurred [4]

1/23/2013 - 7:28 PM Replay-window backtrack occurred [6]

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Staff    9764

Staff
Posted ...

Hello!

We're sorry, it's an Octantis (and Vega) problem. They are becoming our... problem children. We are ready to dismiss them if the datacenter staff is not able to solve these problems very soon. The problem is that the datacenter loses connectivity for a couple of minutes. When this happens, all the accounts connected to Octantis and Vega are locked because the VPN servers can't tell whether a client disconnected. However we have a security system: if a backend server does not hear anything from a VPN server for 3 minutes, it releases all the accounts. Anyway this causes the annoyance that you can't connect to any server for 3 minutes after Octantis or Vega goes down. If this happens once in a while, it can be acceptable all in all, but lately the Vega and Octantis datacenters have issues almost every day.

We are watching closely Octantis and Vega. If the problems persist, we confirm you that we will dismiss them and replace them with different server(s) in different datacenter(s).

Kind regards

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