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MD90

[SOLVED] Log in but no connection

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Yesterday everything worked great w/ Comodo and AirVPN. Today, using AirVPN client, I can log in but can't connect to any server unless I disable Comodo. Then, after about 1 hr, I tried to switch servers and got an "already connected" message and was unable to reconnect.

I'm sure you would like a log and I tried to right click on the AirVPN client but don't get anything to pop up.

I really appreciate your fast reply to others and hope you can help me as well.

MD90

Win7 home premium

Comodo (set up per your on line directions)

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Yesterday everything worked great w/ Comodo and AirVPN. Today, using AirVPN client, I can log in but can't connect to any server unless I disable Comodo. Then, after about 1 hr, I tried to switch servers and got an "already connected" message and was unable to reconnect.

I'm sure you would like a log and I tried to right click on the AirVPN client but don't get anything to pop up.

I really appreciate your fast reply to others and hope you can help me as well.

MD90

Win7 home premium

Comodo (set up per your on line directions)

Hello!

In order to send us the connection logs, please right-click on the Air dock icon and select "Logs". Then click on "Copy to clipboard" and paste here.

Also, your Comodo rules and Network Zones definitions will be helpful for troubleshooting.

We're looking forward to hearing from you.

Kind regards

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I have tried to "right click" on the VPN client (AirVPN.exe right?) and don't get anything other than the standard windows pop up options. I've tried the AirVPN.exe icon on the desktop as well as the AirVPN log-in window before and after logging into my account.

I'm sure I'm doing something incredibly ignorant here so please do not make me feel any stupider than I already do but - how do I get to the logs? Am I using the wrong program? Is AirVPN.exe not the "client" you mention?

Thanks.

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I have tried to "right click" on the VPN client (AirVPN.exe right?) and don't get anything other than the standard windows pop up options. I've tried the AirVPN.exe icon on the desktop as well as the AirVPN log-in window before and after logging into my account.

I'm sure I'm doing something incredibly ignorant here so please do not make me feel any stupider than I already do but - how do I get to the logs? Am I using the wrong program? Is AirVPN.exe not the "client" you mention?

Thanks.

Hello!

Please right-click on the Air dock icon. It's the circular small icon with a white cloud on a blue sky in the dock, which appears when airvpn.exe is running. Select "Logs". A window will open up. Click on "Copy to clipboard", a big button at the bottom of the window. Then paste in the forum (right-click on the message composition window and select "Paste").

Kind regards

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Finally able to respond. Thank you for your assistance so far. I am now able to get onto one of your servers but only by disabling the Comodo firewall. Here are the AirVPN log and Comodo settings.

10/9/2012 - 11:19 PM UDPv4 link remote: 95.211.169.3:443

10/9/2012 - 11:20 PM TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

10/9/2012 - 11:20 PM TLS Error: TLS handshake failed

10/9/2012 - 11:20 PM TCP/UDP: Closing socket

10/9/2012 - 11:20 PM SIGUSR1[soft,tls-error] received, process restarting

10/9/2012 - 11:20 PM Restart pause, 2 second(s)

10/9/2012 - 11:20 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

10/9/2012 - 11:20 PM LZO compression initialized

10/9/2012 - 11:20 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

10/9/2012 - 11:20 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

10/9/2012 - 11:20 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

10/9/2012 - 11:20 PM Local Options hash (VER=V4): '22188c5b'

10/9/2012 - 11:20 PM Expected Remote Options hash (VER=V4): 'a8f55717'

10/9/2012 - 11:20 PM UDPv4 link local: [undef]

10/9/2012 - 11:20 PM UDPv4 link remote: 95.211.169.3:443

10/9/2012 - 11:21 PM TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

10/9/2012 - 11:21 PM TLS Error: TLS handshake failed

10/9/2012 - 11:21 PM TCP/UDP: Closing socket

10/9/2012 - 11:21 PM SIGUSR1[soft,tls-error] received, process restarting

10/9/2012 - 11:21 PM Restart pause, 2 second(s)

10/9/2012 - 11:21 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

10/9/2012 - 11:21 PM LZO compression initialized

10/9/2012 - 11:21 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

10/9/2012 - 11:21 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

10/9/2012 - 11:21 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

10/9/2012 - 11:21 PM Local Options hash (VER=V4): '22188c5b'

10/9/2012 - 11:21 PM Expected Remote Options hash (VER=V4): 'a8f55717'

10/9/2012 - 11:21 PM UDPv4 link local: [undef]

10/9/2012 - 11:21 PM UDPv4 link remote: 95.211.169.3:443

10/9/2012 - 11:22 PM TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

10/9/2012 - 11:22 PM TLS Error: TLS handshake failed

10/9/2012 - 11:22 PM TCP/UDP: Closing socket

10/9/2012 - 11:22 PM SIGUSR1[soft,tls-error] received, process restarting

10/9/2012 - 11:22 PM Restart pause, 2 second(s)

10/9/2012 - 11:22 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

10/9/2012 - 11:22 PM LZO compression initialized

10/9/2012 - 11:22 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

10/9/2012 - 11:22 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

10/9/2012 - 11:22 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

10/9/2012 - 11:22 PM Local Options hash (VER=V4): '22188c5b'

10/9/2012 - 11:22 PM Expected Remote Options hash (VER=V4): 'a8f55717'

10/9/2012 - 11:22 PM UDPv4 link local: [undef]

10/9/2012 - 11:22 PM UDPv4 link remote: 95.211.169.3:443

10/9/2012 - 11:23 PM TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

10/9/2012 - 11:23 PM TLS Error: TLS handshake failed

10/9/2012 - 11:23 PM TCP/UDP: Closing socket

10/9/2012 - 11:23 PM SIGUSR1[soft,tls-error] received, process restarting

10/9/2012 - 11:23 PM Restart pause, 2 second(s)

10/9/2012 - 11:23 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

10/9/2012 - 11:23 PM LZO compression initialized

10/9/2012 - 11:23 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

10/9/2012 - 11:23 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

10/9/2012 - 11:23 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

10/9/2012 - 11:23 PM Local Options hash (VER=V4): '22188c5b'

10/9/2012 - 11:23 PM Expected Remote Options hash (VER=V4): 'a8f55717'

10/9/2012 - 11:23 PM UDPv4 link local: [undef]

10/9/2012 - 11:23 PM UDPv4 link remote: 95.211.169.3:443

10/9/2012 - 11:24 PM TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

10/9/2012 - 11:24 PM TLS Error: TLS handshake failed

10/9/2012 - 11:24 PM TCP/UDP: Closing socket

10/9/2012 - 11:24 PM SIGUSR1[soft,tls-error] received, process restarting

10/9/2012 - 11:24 PM Restart pause, 2 second(s)

10/9/2012 - 11:24 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

10/9/2012 - 11:24 PM LZO compression initialized

10/9/2012 - 11:24 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

10/9/2012 - 11:24 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

10/9/2012 - 11:24 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

10/9/2012 - 11:24 PM Local Options hash (VER=V4): '22188c5b'

10/9/2012 - 11:24 PM Expected Remote Options hash (VER=V4): 'a8f55717'

10/9/2012 - 11:24 PM UDPv4 link local: [undef]

10/9/2012 - 11:24 PM UDPv4 link remote: 95.211.169.3:443

10/9/2012 - 11:25 PM TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

10/9/2012 - 11:25 PM TLS Error: TLS handshake failed

10/9/2012 - 11:25 PM TCP/UDP: Closing socket

10/9/2012 - 11:25 PM SIGUSR1[soft,tls-error] received, process restarting

10/9/2012 - 11:25 PM Restart pause, 2 second(s)

10/9/2012 - 11:25 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

10/9/2012 - 11:25 PM LZO compression initialized

10/9/2012 - 11:25 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

10/9/2012 - 11:25 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

10/9/2012 - 11:25 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

10/9/2012 - 11:25 PM Local Options hash (VER=V4): '22188c5b'

10/9/2012 - 11:25 PM Expected Remote Options hash (VER=V4): 'a8f55717'

10/9/2012 - 11:25 PM UDPv4 link local: [undef]

10/9/2012 - 11:25 PM UDPv4 link remote: 95.211.169.3:443

10/9/2012 - 11:26 PM TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

10/9/2012 - 11:26 PM TLS Error: TLS handshake failed

10/9/2012 - 11:26 PM TCP/UDP: Closing socket

10/9/2012 - 11:26 PM SIGUSR1[soft,tls-error] received, process restarting

10/9/2012 - 11:26 PM Restart pause, 2 second(s)

10/9/2012 - 11:26 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

10/9/2012 - 11:26 PM LZO compression initialized

10/9/2012 - 11:26 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

10/9/2012 - 11:26 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

10/9/2012 - 11:26 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

10/9/2012 - 11:26 PM Local Options hash (VER=V4): '22188c5b'

10/9/2012 - 11:26 PM Expected Remote Options hash (VER=V4): 'a8f55717'

10/9/2012 - 11:26 PM UDPv4 link local: [undef]

10/9/2012 - 11:26 PM UDPv4 link remote: 95.211.169.3:443

10/9/2012 - 11:27 PM TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

10/9/2012 - 11:27 PM TLS Error: TLS handshake failed

10/9/2012 - 11:27 PM TCP/UDP: Closing socket

10/9/2012 - 11:27 PM SIGUSR1[soft,tls-error] received, process restarting

10/9/2012 - 11:27 PM Restart pause, 2 second(s)

10/9/2012 - 11:27 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

10/9/2012 - 11:27 PM LZO compression initialized

10/9/2012 - 11:27 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

10/9/2012 - 11:27 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

10/9/2012 - 11:27 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

10/9/2012 - 11:27 PM Local Options hash (VER=V4): '22188c5b'

10/9/2012 - 11:27 PM Expected Remote Options hash (VER=V4): 'a8f55717'

10/9/2012 - 11:27 PM UDPv4 link local: [undef]

10/9/2012 - 11:27 PM UDPv4 link remote: 95.211.169.3:443

10/9/2012 - 11:28 PM TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

10/9/2012 - 11:28 PM TLS Error: TLS handshake failed

10/9/2012 - 11:28 PM TCP/UDP: Closing socket

10/9/2012 - 11:28 PM SIGUSR1[soft,tls-error] received, process restarting

10/9/2012 - 11:28 PM Restart pause, 2 second(s)

10/9/2012 - 11:28 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

10/9/2012 - 11:28 PM LZO compression initialized

10/9/2012 - 11:28 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

10/9/2012 - 11:28 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

10/9/2012 - 11:28 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

10/9/2012 - 11:28 PM Local Options hash (VER=V4): '22188c5b'

10/9/2012 - 11:28 PM Expected Remote Options hash (VER=V4): 'a8f55717'

10/9/2012 - 11:28 PM UDPv4 link local: [undef]

10/9/2012 - 11:28 PM UDPv4 link remote: 95.211.169.3:443

10/9/2012 - 11:29 PM TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

10/9/2012 - 11:29 PM TLS Error: TLS handshake failed

10/9/2012 - 11:29 PM TCP/UDP: Closing socket

10/9/2012 - 11:29 PM SIGUSR1[soft,tls-error] received, process restarting

10/9/2012 - 11:29 PM Restart pause, 2 second(s)

10/9/2012 - 11:29 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

10/9/2012 - 11:29 PM LZO compression initialized

10/9/2012 - 11:29 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

10/9/2012 - 11:29 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

10/9/2012 - 11:29 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

10/9/2012 - 11:29 PM Local Options hash (VER=V4): '22188c5b'

10/9/2012 - 11:29 PM Expected Remote Options hash (VER=V4): 'a8f55717'

10/9/2012 - 11:29 PM UDPv4 link local: [undef]

10/9/2012 - 11:29 PM UDPv4 link remote: 95.211.169.3:443

10/9/2012 - 11:30 PM TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

10/9/2012 - 11:30 PM TLS Error: TLS handshake failed

10/9/2012 - 11:30 PM TCP/UDP: Closing socket

10/9/2012 - 11:30 PM SIGUSR1[soft,tls-error] received, process restarting

10/9/2012 - 11:30 PM Restart pause, 2 second(s)

10/9/2012 - 11:30 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

10/9/2012 - 11:30 PM LZO compression initialized

10/9/2012 - 11:30 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

10/9/2012 - 11:30 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

10/9/2012 - 11:30 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

10/9/2012 - 11:30 PM Local Options hash (VER=V4): '22188c5b'

10/9/2012 - 11:30 PM Expected Remote Options hash (VER=V4): 'a8f55717'

10/9/2012 - 11:30 PM UDPv4 link local: [undef]

10/9/2012 - 11:30 PM UDPv4 link remote: 95.211.169.3:443

10/9/2012 - 11:31 PM TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

10/9/2012 - 11:31 PM TLS Error: TLS handshake failed

10/9/2012 - 11:31 PM TCP/UDP: Closing socket

10/9/2012 - 11:31 PM SIGUSR1[soft,tls-error] received, process restarting

10/9/2012 - 11:31 PM Restart pause, 2 second(s)

10/9/2012 - 11:31 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

10/9/2012 - 11:31 PM LZO compression initialized

10/9/2012 - 11:31 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

10/9/2012 - 11:31 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

10/9/2012 - 11:31 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

10/9/2012 - 11:31 PM Local Options hash (VER=V4): '22188c5b'

10/9/2012 - 11:31 PM Expected Remote Options hash (VER=V4): 'a8f55717'

10/9/2012 - 11:31 PM UDPv4 link local: [undef]

10/9/2012 - 11:31 PM UDPv4 link remote: 95.211.169.3:443

10/9/2012 - 11:32 PM TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

10/9/2012 - 11:32 PM TLS Error: TLS handshake failed

10/9/2012 - 11:32 PM TCP/UDP: Closing socket

10/9/2012 - 11:32 PM SIGUSR1[soft,tls-error] received, process restarting

10/9/2012 - 11:32 PM Restart pause, 2 second(s)

10/9/2012 - 11:32 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

10/9/2012 - 11:32 PM LZO compression initialized

10/9/2012 - 11:32 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

10/9/2012 - 11:32 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

10/9/2012 - 11:32 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

10/9/2012 - 11:32 PM Local Options hash (VER=V4): '22188c5b'

10/9/2012 - 11:32 PM Expected Remote Options hash (VER=V4): 'a8f55717'

10/9/2012 - 11:32 PM UDPv4 link local: [undef]

10/9/2012 - 11:32 PM UDPv4 link remote: 95.211.169.3:443

10/9/2012 - 11:33 PM TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

10/9/2012 - 11:33 PM TLS Error: TLS handshake failed

10/9/2012 - 11:33 PM TCP/UDP: Closing socket

10/9/2012 - 11:33 PM SIGUSR1[soft,tls-error] received, process restarting

10/9/2012 - 11:33 PM Restart pause, 2 second(s)

10/9/2012 - 11:33 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

10/9/2012 - 11:33 PM LZO compression initialized

10/9/2012 - 11:33 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

10/9/2012 - 11:33 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

10/9/2012 - 11:33 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

10/9/2012 - 11:33 PM Local Options hash (VER=V4): '22188c5b'

10/9/2012 - 11:33 PM Expected Remote Options hash (VER=V4): 'a8f55717'

10/9/2012 - 11:33 PM UDPv4 link local: [undef]

10/9/2012 - 11:33 PM UDPv4 link remote: 95.211.169.3:443

10/9/2012 - 11:34 PM Disconnecting...

10/9/2012 - 11:34 PM Disconnected.

COMODO Settings

Network Zones:

Loopback Zone: IP In [127.0.0.0 - 127.255.255.255]

Home Network: IP In [192.168.1.1 - 192.168.255.255]

AirVPN: IP In [10.4.0.0 - 10.9.255.255]

airvpn.org IP 46.105.19.36

Global Rules:

Allow IP In/Out From In [AirVPN] to MAC Any where protocol is Any

Allow IP In/Out From MAC Any to In [AirVPN] where protocol is Any

Allow IP In/Out From MAC Any to In [Loopback Zone] where protocol is Any

Allow IP In/Out From In [Loopback Zone] to MAC Any where protocol is Any

Allow IP In/Out From MAC Any To IP 108.59.11.194 Where protocol is Any

Allow IP In/Out From IP 108.59.11.194 to MAC Any where protocol is Any

Allow IP In/Out From MAC Any To IP 92.42.186.167 Where protocol is Any

Allow IP In/Out From IP 92.42.186.167 to MAC Any where protocol is Any

Allow IP In/Out From In [Home Network] To In [Home Network] Where Protocol Is Any

Allow IP In/Out From MAC Any To IP 255.255.255.255 Where protocol is Any

Allow TCP Or UDP In/Out From In [airvpn.org] To MAC Any Where Source Port Is Any And Destination Port Is Any

Allow TCP Or UDP In/Out From MAC Any To In [airvpn.org] Where Source Port Is Any And Destination Port Is Any

Block And Log IP In/Out From MAC Any to MAC Any Where Protocol Is Any

Block ICMP Out From MAC Any To MAC Any Where ICMP Message Is PROTOCOL UNREACHABLE

Block ICMP In From MAC Any To MAC Any Where ICMP Message Is 17.0

Block ICMP In From MAC Any To MAC Any Where ICMP Message Is 15.0

Block ICMP In From MAC Any To MAC Any Where ICMP Message Is 13.0

Thank you again for your help.

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Hello!

The rules you published are blocking any packet from and to 95.211.169.3, the server you're trying to connect to.

In order to allow access to 95.211.169.3 please add the following rules and put them higher than the block rule:

Allow IP In/Out From IP 95.211.169.3 To MAC Any Where Protocol Is Any

Allow IP In/Out From MAC Any To IP 95.211.169.3 Where Protocol Is Any

Also, the airvpn.org IP has changed to 85.17.207.151, please modify it.

The Network Zones look fine except perhaps the [Home Network]. Just make sure that in your Home Network the IP range is the one you specified, just in case you need [192.168.0.0 - 192.168.255.255] instead of [192.168.1.1 - 192.168.255.255] (if everything is fine, then you don't need this change).

Kind regards

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Everything seems to be working now. Thank you!

However... When I changed airvpn.org as you suggested nothing would connect. When I changed it back to where it was [46.105.19.36] everything worked great. Is this a potential future problem?

I chose your service because of the great customer support reviews and I have to say you have lived up to the rave reviews. My 30 day "check out" is about to be extended by a year. Thank you again.

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Everything seems to be working now. Thank you!

However... When I changed airvpn.org as you suggested nothing would connect. When I changed it back to where it was [46.105.19.36] everything worked great. Is this a potential future problem?

Hello!

We're glad to know that the problem is solved. However the behavior you report is odd. Can you please send us the content of your hosts file and how your system resolves airvpn.org?

I chose your service because of the great customer support reviews and I have to say you have lived up to the rave reviews. My 30 day "check out" is about to be extended by a year. Thank you again.

Thank you for your nice word, they are much appreciated.

Kind regards

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