Don't know where to start.

[undergroundman 0]

I'm a paying member, but having trouble connecting.

I have installed Tunnelblick (on OS X), but get the message below when I try to connect. What is going wrong? If you have any ideas, try to explain them to me as if I'm a 5 year old.

Thanks.

2012-09-23 16:57:08 *Tunnelblick: OS X 10.5.8; Tunnelblick 3.2.8 (build 2891.3099)

2012-09-23 16:57:08 *Tunnelblick: Attempting connection with Air VPN Configuration; Set nameserver = 1; monitoring connection

2012-09-23 16:57:08 *Tunnelblick: /Applications/Tunnelblick.app/Contents/Resources/openvpnstart start Air\ VPN\ Configuration.tblk 1337 1 0 3 0 49 -atDASNGWrdasngw

2012-09-23 16:57:08 *Tunnelblick: openvpnstart: /Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.2.1/openvpn --cd /Library/Application Support/Tunnelblick/Shared/Air VPN Configuration.tblk/Contents/Resources --daemon --management 127.0.0.1 1337 --config /Library/Application Support/Tunnelblick/Shared/Air VPN Configuration.tblk/Contents/Resources/config.ovpn --log /Library/Application Support/Tunnelblick/Logs/-SLibrary-SApplication Support-STunnelblick-SShared-SAir VPN Configuration.tblk-SContents-SResources-Sconfig.ovpn.1_0_3_0_49.1337.openvpn.log --management-query-passwords --management-hold --script-security 2 --up /Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh -m -w -d -atDASNGWrdasngw --down /Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh -m -w -d -atDASNGWrdasngw --up-restart

2012-09-23 16:57:13 *Tunnelblick: openvpnstart status #247: Loading tun-20090913.kext

kextload: kmod_control/start failed for net.tunnelblick.tun; destroying kmod

kextload: a link/load error occured for kernel extension /Applications/Tunnelblick.app/Contents/Resources/tun-20090913.kext

link/load failed for extension /Applications/Tunnelblick.app/Contents/Resources/tun-20090913.kext

(run kextload with -t for diagnostic output)

kextload: kmod_control/start failed for net.tunnelblick.tun; destroying kmod

kextload: a link/load error occured for kernel extension /Applications/Tunnelblick.app/Contents/Resources/tun-20090913.kext

link/load failed for extension /Applications/Tunnelblick.app/Contents/Resources/tun-20090913.kext

(run kextload with -t for diagnostic output)

kextload: kmod_control/start failed for net.tunnelblick.tun; destroying kmod

kextload: a link/load error occured for kernel extension /Applications/Tunnelblick.app/Contents/Resources/tun-20090913.kext

link/load failed for extension /Applications/Tunnelblick.app/Contents/Resources/tun-20090913.kext

(run kextload with -t for diagnostic output)

kextload: kmod_control/start failed for net.tunnelblick.tun; destroying kmod

kextload: a link/load error occured for kernel extension /Applications/Tunnelblick.app/Contents/Resources/tun-20090913.kext

link/load failed for extension /Applications/Tunnelblick.app/Contents/Resources/tun-20090913.kext

(run kextload with -t for diagnostic output)

kextload: kmod_control/start failed for net.tunnelblick.tun; destroying kmod

kextload: a link/load error occured for kernel extension /Applications/Tunnelblick.app/Contents/Resources/tun-20090913.kext

link/load failed for extension /Applications/Tunnelblick.app/Contents/Resources/tun-20090913.kext

(run kextload with -t for diagnostic output)

Error: Unable to load net.tunnelblick.tun and/or net.tunnelblick.tap kexts in 5 tries. Status = 1

[Staff 9762]

I'm a paying member, but having trouble connecting.

I have installed Tunnelblick (on OS X), but get the message below when I try to connect. What is going wrong? If you have any ideas, try to explain them to me as if I'm a 5 year old.

Hello!

Instructions for Mac OS X are available here:

https://airvpn.org/macosx

Do you run or have you run in the past any other VPN client in your Mac?

If so, please check here:

http://code.google.com/p/tunnelblick/wiki/cCommonProblems#An_OpenVPN_log_entry_says_%22Tunnelblick:_openvpnstart_status

Kind regards