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Network lock and ping drop

network lock ping drop ping

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Posted 19 June 2017 - 12:20 AM



I have a problem with network lock :


- When i don't use the network lock using eddie :

  • I get using the same vpn server around 35 ms ping to
  • My download speed is normal


- But when I activate it

  • the ping drop and it shows 338 ms
  • My download speed is around 10-30 kb/s lower


I have Windows 10 Pro and Kaspersky Internet Security 2017



Thank you for your help



#2 amnesty


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Posted 21 June 2017 - 08:33 PM

Looks like 9 connections to servers in Europe, 3 with network lock active, 2 on the same subnet as the non-netlock connections.


While your testing, try connecting to the same server with KIS 2017 disabled.


If the issue remains, try using different ports: AirVPN > Preferences > Protocols > uncheck Automatic > select a protocol.


Try (Primary) ports like: UDP 53 or 2018, TCP 443 or 80.

#3 LZ1


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Posted 22 June 2017 - 02:07 AM


In addition to the above, you may also benefit from trying without Kaspersky installed or active.

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