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Route Check, DNS Check fails


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#1 TheHellSite

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Posted 02 May 2017 - 11:11 PM

I don't know what happend but I can't connect to AirVPN on my windows pc anymore.
"Checking Route" and "Checking DNS" always fails after 3rd try.

See the log: https://pastebin.com/cnVt8zCw

 

Hope you can help me out. Linux is working perfectly fine.



#2 LZ1

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Posted 05 May 2017 - 03:17 AM

Hello!

 

This has been covered many times. You can go to Eddie's settings and uncheck "check if tunnel effectively works" under Advanced and "Check AirVPN DNS" under DNS.


Open This Spoiler If: A Website Is Blocked, You Want To Help AirVPN, Find The Beta/Experimental Client Or You're A New User Wanting Help/Information

Spoiler

Did you make a guide or how-to for something? Then contact me if you want me to index it in my new user guide, so that the community can find it more easily.

Tired of Windows? Why Linux Is Better.


#3 TheHellSite

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Posted 05 May 2017 - 09:20 PM

I already knew that, but what's the reason the problem? I mean these options are quite useless then.

 

EDIT: Once I am connected with the settings you mentioned, the internet stops working. But ping in cmd works fine.



#4 TheHellSite

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Posted 09 May 2017 - 09:42 PM

The same now happens on my linux system and with your settings the internet isn't working as well.
Which means: I can't use my vpn account at all.



#5 LZ1

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Posted 10 May 2017 - 11:59 AM

You can try disabling IPv6.


Open This Spoiler If: A Website Is Blocked, You Want To Help AirVPN, Find The Beta/Experimental Client Or You're A New User Wanting Help/Information

Spoiler

Did you make a guide or how-to for something? Then contact me if you want me to index it in my new user guide, so that the community can find it more easily.

Tired of Windows? Why Linux Is Better.


#6 TheHellSite

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Posted 14 May 2017 - 08:01 PM

IPv6 is disabled on all my systems.



#7 TheHellSite

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Posted 16 May 2017 - 01:44 PM

I just discovered that connection is successful on both my linux (vm) and windows system when connected to my university network using wifi.

What could be the issue in my home network that is causing the problems? Hope you guys got any ideas for me.

I am using 1 main router and 2 APs. My pc is mostly connected via cable, sometimes with wifi.



#8 virginm

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Posted 17 May 2017 - 01:35 PM

Had the same issue, answer 1 from LZ1 to uncheck "Check AirVPN DNS" did the job, thank you! 



#9 syrahrosso

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Posted 21 May 2017 - 09:10 PM

Did you try to select "TCP on port 443" in Preferences -> Protocols, instead of "automatic" ?







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