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Found 2 results

  1. I would like to request that AirVPN change the gift voucher system so that we can purchase by a time period instead of by an amount. A good example of why length is a better system is that we could take advantage of the current sales to buy time to use for 6 months at the sale rate and then give it as a gift. When we can only purchase by amount, then giving someone a gifted amount means they get less time because they purchase at the regular rate. Personally I want to add credit to my account but there is no point if I have to make a new account afterwards so I can have new certificates. On that second point, please allow us to regenerate new certificates. Its a good idea to regenerate your certificates every 3-6 months and currently the only way to do that is to create a new account.
  2. Hello, I just bought a subscription (3 days) for trying airvpn and while paying I read something like 1 Eur at August, 24th, for renewal. s this just an information like "your current plan will end at the 24th of August, so renewal would cost 1 Eur with your current plan then", or is this subscription renewing itself automatically? I searched for automated renewals in the terms of service while buying but were unable to find anything (maybe I overlooked something?). I am satisfied with the service so far, so it is likely that I purchase a subscription again, but I really do not like automated renewals at all. I, as a customer, want full control of my account and decide myself if, when and for how long I buy subscriptions. Any hints/tips/information on this topic is highly appreciated. Thank you
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