Staff

Steps 1 and 2 fixed my issue, to be safe, I also did step 3. Thanks

Oooh almost forgot it. Thanks, just got my 3 year renewal. 👻

 
I'm regularly checking prices for a year now, as far as I can tell Halloween sale is the best, you should get it now, otherwise you have to wait a year.
Easter or birthday sale did not have such a big discount iirc.

Hello!
 
We reluctantly have to announce gloomy news to you all: Spooky Halloween Deals are now available in AirVPN... 
 

 
Save up to 74% on AirVPN longer plans (*)
(*) When compared to 1 month plan price
Deal will expire on 2026-11-03 UTC  
Check all plans and discounts here: https://airvpn.org/plans

If you're already our customer and you wish to jump aboard for a longer period with this un-boo-lievable deal, any additional plan will be added on top of already existing subscriptions and you will not lose any day.

Every plan gives you all the features that made AirVPN a nightmare for snoopers and a scary service for competitors. Just check this frighteningly long list of terrific features if you dare:
a clear mission without compromises https://airvpn.org/mission exclusive and comfortable remote inbound port forwarding system flexible, opt-in block lists against malware and other hostile entities. Pick predefined lists, add exceptions or additional blocks, define your own lists, or just use our totally neutral DNS by default improved API functions to let you control and configure VPN features and account settings WireGuard integration AmneziaWG support in Eddie Android edition, with traffic mimicry of real websites (QUIC) to defeat DPI-based VPN blocking. This year our traffic wears a costume too: with AmneziaWG on Eddie Android, your connection goes trick-or-treating dressed up as an ordinary website, and DPI won't recognise who's behind the mask. Security-hardened Eddie Desktop edition Strong infrastructure growth: about 25% more total capacity in one year. Our servers grew by a ghastly 25% this year: more bandwidth to haunt the Internet at full speed. IPv6 support, including IPv6 over IPv4 and IPv4 over IPv6 refined load balancing to squeeze every last bit per second from VPN servers free and open source software for Android, Linux, Mac and Windows offering advanced features easy "Configuration Generator" web interface for access through third party software guaranteed minimum bandwidth allocation GDPR compliance and very high privacy protection standards no log and/or inspection of clients' traffic effective traffic leaks prevention by AirVPN software Tor support via AirVPN software on Linux, Mac and Windows various cryptocurrencies accepted without any intermediary no obligation to use our free and open source software to enter AirVPN infrastructure. Interoperability is an AirVPN priority. perfectly clear and easy to read Privacy Notice and Terms https://airvpn.org/privacy
No tricks, only treats!

We witch you a spooktacular Halloween
AirVPN Staff

@voidfactory

Thank you, the log you attached is exactly what was needed, and it shows the cause precisely.

First, a quick picture of the pieces involved. niri is your Wayland compositor which draws and manages every window on your desktop. Eddie UI (like Discord) is an X11 application, and niri does not talk X11 itself: X11 applications run through xwayland-satellite, a bridge that starts Xwayland, acts as the X11 window manager towards those applications and presents each X11 window to niri as a normal Wayland window. All your X11 applications share that single bridge and its single connection to niri.

When you activate Network Lock, Eddie opens a small dialog window. That window declares a minimum height of -5 pixels in its X11 size hints (WM_NORMAL_HINTS: min_size 102x-5). xwayland-satellite passes this value unchanged to the compositor as the Wayland minimum size, and the Wayland protocol (xdg_toplevel.set_min_size) forbids negative values: niri answers with a protocol error, the connection is closed and xwayland-satellite panics in the same second:
 
Since every X11 application goes through that same bridge, all of them lose their display at that moment, which is why Discord goes down too, and eddie-tray then segfaults (the core dump you found) as a consequence. niri itself keeps running and quietly restarts xwayland-satellite, without telling anyone that it has just crashed: no notification, no warning, just a fresh bridge where the old one used to be, in the best tradition of a strict code of silence.

The only visible symptom is your X11 applications vanishing all at once, and nobody saw anything. In other words, a single window asking to be at least minus five pixels tall is enough to take down every X11 application on your desktop: quite a lot of power for a negative number. So this is neither a permissions problem nor the Mesa issue we mentioned earlier, which is why updating xwayland-satellite did not help.

Two things are wrong here: the negative value in that Eddie dialog, which we will report to the Eddie developers, and xwayland-satellite crashing on it instead of ignoring or clamping it. A regular Xwayland or X11 session tolerates such a hint, which is why the problem appears only under xwayland-satellite. If you like, you can report it to the xwayland-satellite project with the lines above: https://github.com/Supreeeme/xwayland-satellite/issues

Until one of the two is fixed, on niri please use one of the options that do not need X at all, both with Network Lock:
- Eddie CLI edition (eddie-cli)
- AirVPN Suite (Bluetit daemon and Goldcrest client): https://airvpn.org/linux/suite/ 

About video playback on Viki and WeTV: it is not related to this crash. If it happens only while connected to the VPN, please try a few different servers and let us know.

Kind regards
 

Just switched from Proton, thank you!

Hello!

We're very glad to inform you that a new 10 Gbit/s full duplex server located in New York City, USA, is available: Hiisi.

The AirVPN client will show automatically the new server; if you use any other OpenVPN or WireGuard client you can generate all the files to access it through our configuration/certificates/key generator (menu "Client Area"->"Config generator").

The server accepts connections on ports 53, 80, 443, 1194, 2018 UDP and TCP for OpenVPN and ports 1637, 47107 and 51820 UDP for WireGuard.

Hiisi supports OpenVPN over SSL and OpenVPN over SSH, TLS 1.3, OpenVPN tls-crypt and WireGuard.
Full IPv6 support is included as well.

As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses.

You can check the status as usual in our real time servers monitor , by clicking the server name. Direct link: https://airvpn.org/servers/Hiisi

Do not hesitate to contact us for any information or issue.

Kind regards & datalove
AirVPN Staff
 

Photo by John Dillenbeck (Public Domain)
 

Hello!
 
We reluctantly have to announce gloomy news to you all: Spooky Halloween Deals are now available in AirVPN... 
 

 
Save up to 74% on AirVPN longer plans (*)
(*) When compared to 1 month plan price
Deal will expire on 2026-11-03 UTC  
Check all plans and discounts here: https://airvpn.org/plans

If you're already our customer and you wish to jump aboard for a longer period with this un-boo-lievable deal, any additional plan will be added on top of already existing subscriptions and you will not lose any day.

Every plan gives you all the features that made AirVPN a nightmare for snoopers and a scary service for competitors. Just check this frighteningly long list of terrific features if you dare:
a clear mission without compromises https://airvpn.org/mission exclusive and comfortable remote inbound port forwarding system flexible, opt-in block lists against malware and other hostile entities. Pick predefined lists, add exceptions or additional blocks, define your own lists, or just use our totally neutral DNS by default improved API functions to let you control and configure VPN features and account settings WireGuard integration AmneziaWG support in Eddie Android edition, with traffic mimicry of real websites (QUIC) to defeat DPI-based VPN blocking. This year our traffic wears a costume too: with AmneziaWG on Eddie Android, your connection goes trick-or-treating dressed up as an ordinary website, and DPI won't recognise who's behind the mask. Security-hardened Eddie Desktop edition Strong infrastructure growth: about 25% more total capacity in one year. Our servers grew by a ghastly 25% this year: more bandwidth to haunt the Internet at full speed. IPv6 support, including IPv6 over IPv4 and IPv4 over IPv6 refined load balancing to squeeze every last bit per second from VPN servers free and open source software for Android, Linux, Mac and Windows offering advanced features easy "Configuration Generator" web interface for access through third party software guaranteed minimum bandwidth allocation GDPR compliance and very high privacy protection standards no log and/or inspection of clients' traffic effective traffic leaks prevention by AirVPN software Tor support via AirVPN software on Linux, Mac and Windows various cryptocurrencies accepted without any intermediary no obligation to use our free and open source software to enter AirVPN infrastructure. Interoperability is an AirVPN priority. perfectly clear and easy to read Privacy Notice and Terms https://airvpn.org/privacy
No tricks, only treats!

We witch you a spooktacular Halloween
AirVPN Staff

Halloween renewal - Grazie, Eduardo, from New World.

Hello!

In the early stages, the names were taken from the constellations. A little later, from constellations and stars, and finally only from stars. We have exceptions in Tokyo: two servers are named after imaginary planets from Space Battleship Yamato and UFO Robot Grendizer.

Kind regards
 

Hello!

AirVPN is not affected.

All our websites and web services (airvpn.org and our other domains) use Let's Encrypt certificates, which chain to ISRG Root X1. No eMudhra root or intermediate certificate is part of any of our certificate chains.

The VPN connections do not depend on public certificate authorities at all:
OpenVPN: your client authenticates our servers only against AirVPN's own private CA, which is included in your configuration file. A certificate issued by any public CA, eMudhra included, is rejected. WireGuard: there are no certificates. The server is authenticated by its public key, which is also in your configuration file. Eddie: it communicates with our infrastructure through a channel encrypted and authenticated with an RSA key built into Eddie itself, so it does not rely on the certificate store of your system. Since the tunnel is authenticated this way, someone on your local network or at your ISP cannot use a forged public certificate to get between you and our VPN servers.

The remaining risk is the general one that applies to every website: a person who holds one of the compromised intermediate keys could forge a certificate for any domain, and a browser or operating system that has not received the block could accept it. Mozilla, Google, Apple and Microsoft have already revoked and blocked the affected certificates, thus upgrade asap.

Kind regards
 

Hello!
 
We reluctantly have to announce gloomy news to you all: Spooky Halloween Deals are now available in AirVPN... 
 

 
Save up to 74% on AirVPN longer plans (*)
(*) When compared to 1 month plan price
Deal will expire on 2026-11-03 UTC  
Check all plans and discounts here: https://airvpn.org/plans

If you're already our customer and you wish to jump aboard for a longer period with this un-boo-lievable deal, any additional plan will be added on top of already existing subscriptions and you will not lose any day.

Every plan gives you all the features that made AirVPN a nightmare for snoopers and a scary service for competitors. Just check this frighteningly long list of terrific features if you dare:
a clear mission without compromises https://airvpn.org/mission exclusive and comfortable remote inbound port forwarding system flexible, opt-in block lists against malware and other hostile entities. Pick predefined lists, add exceptions or additional blocks, define your own lists, or just use our totally neutral DNS by default improved API functions to let you control and configure VPN features and account settings WireGuard integration AmneziaWG support in Eddie Android edition, with traffic mimicry of real websites (QUIC) to defeat DPI-based VPN blocking. This year our traffic wears a costume too: with AmneziaWG on Eddie Android, your connection goes trick-or-treating dressed up as an ordinary website, and DPI won't recognise who's behind the mask. Security-hardened Eddie Desktop edition Strong infrastructure growth: about 25% more total capacity in one year. Our servers grew by a ghastly 25% this year: more bandwidth to haunt the Internet at full speed. IPv6 support, including IPv6 over IPv4 and IPv4 over IPv6 refined load balancing to squeeze every last bit per second from VPN servers free and open source software for Android, Linux, Mac and Windows offering advanced features easy "Configuration Generator" web interface for access through third party software guaranteed minimum bandwidth allocation GDPR compliance and very high privacy protection standards no log and/or inspection of clients' traffic effective traffic leaks prevention by AirVPN software Tor support via AirVPN software on Linux, Mac and Windows various cryptocurrencies accepted without any intermediary no obligation to use our free and open source software to enter AirVPN infrastructure. Interoperability is an AirVPN priority. perfectly clear and easy to read Privacy Notice and Terms https://airvpn.org/privacy
No tricks, only treats!

We witch you a spooktacular Halloween
AirVPN Staff

@Nitrox

Hello!

Thank you for the report, it shows the cause. Your system has two Eddie tunnel adapters, "Eddie" and "Eddie 1". "Eddie 1" was left behind by an earlier session that did not close properly (the log starts with "Recovery. Unexpected crash?"): even after Eddie has disconnected, it is still up with a VPN address and it still holds the VPN routes 0.0.0.0/1 and 128.0.0.0/1.

When Eddie connects, the new tunnel itself works (the WireGuard handshake succeeds), but Windows answers that the VPN routes "already exist", so your traffic goes to the stale adapter instead of the new tunnel. The route check then times out, Eddie disconnects and tries the next server, which is the loop you see. After Eddie gives up, those leftover routes still capture all your traffic, which is why the internet stays blocked until you restart: the restart removes the stale adapter.

To fix it:

1. Close Eddie completely.
2. Restart Windows using Start > Power > Restart, not Shut down followed by powering on. With Windows Fast Startup enabled (the default), a shutdown does not fully reset the system, while Restart always does.
3. If the problem comes back, close Eddie, open Device Manager, select View > Show hidden devices, expand "Network adapters" and uninstall every "Eddie Tunnel" entry (for example "Eddie Tunnel" and "Eddie Tunnel #2"). Then restart Windows (Restart, as above) and start Eddie, which will create a new adapter when it connects.

If the problem persists after these steps, please attach a new system report generated right after a failed connection attempt, before closing Eddie or restarting Windows.

Kind regards

Hello!

Please ignore our previous message in this thread: it was meant for another topic. Deleted.

This error is caused by a bug of Eddie 2.26.2 (and earlier) on macOS. To check the application's integrity, Eddie stores a small file in the system folder /Library/PrivilegedHelperTools. On Macs where that folder does not exist yet, because no other application has created it, the file cannot be saved and Eddie refuses to start with exactly this message.

The bug is fixed in Eddie 2.27.2 beta. Please download it from here:
https://airvpn.org/forums/topic/81340-eddie-desktop-edition-227-beta-released/

Select the right package for your Mac (Apple Silicon or Intel), quit Eddie, copy the new Eddie into your Applications folder replacing the old one, then open it from Applications. Your settings are kept.

If the error still appears with 2.27.2, please post the complete message: this version also prints the reason of the failure in parentheses, which tells us what is going wrong.

Kind regards
 

@after_lunch

Hello!

Thank you for the complete report, it shows what is happening.

Your Wi-Fi adapter gets its DNS servers from your router: 194.168.4.100 and 194.168.8.100, which are your ISP's resolvers. Eddie 2.26.2 sets the AirVPN DNS (10.128.0.1) only on its own adapter, and in some circumstances its DNS leak protection fails to block queries sent to the resolvers of the other adapters. This is a known bug of 2.26.2, and your report matches it: Network Lock is active and the log says "DNS leak protection with packet filtering enabled", yet Windows still reaches your ISP's resolvers.

You can solve it in one of two ways:
1. Stay on 2.26.2 and apply a workaround: open Eddie's Preferences > DNS, enable "Force all network interfaces for DNS", save, then disconnect and reconnect.
OR
2. Upgrade to Eddie 2.27.2 beta, which contains the fix:
https://airvpn.org/forums/topic/81340-eddie-desktop-edition-227-beta-released/ 

Then repeat the test on ipleak.net while connected: only AirVPN DNS servers should be listed. If your ISP's resolvers still appear after the workaround, please switch to 2.27.2, and if they persist there too, post a new system report.

About hiding long text: the forum does not convert spoiler tags typed by hand. Use the Spoiler button in the editor toolbar and paste the text inside the box that appears, or simply attach the report as a .txt file. 

Kind regards
 

Hello!

For AirVPN WireGuard connections, the IPv4 gateway and DNS server address is 10.128.0.1. WireGuard uses a single IPv4 subnet, and this address remains the same regardless of which AirVPN server you connect to.

Please keep 10.128.0.1 as your DNS DNAT target. 10.4.0.1 is an OpenVPN DNS address, and its availability through some WireGuard connections should not be relied upon. Your observation that it works through a German endpoint does not change the address to use with WireGuard. The reported difference alone does not establish a DNS outage on Dutch servers.

You are also right about the documentation: our Specs page describes 10.4.0.1 as reachable from any virtual subnet without explicitly restricting that statement to OpenVPN. That wording is misleading for WireGuard users, and we apologize for the confusion. We will assess the situation and either clarify the Specs page or make 10.4.0.1 consistently reachable for DNS queries through WireGuard on all servers (not recommended anyway, see below).

In any case, we recommend using the VPN gateway address as the DNS server address, as AirVPN supports this configuration, with both OpenVPN and WireGuard. We recommend using 10.128.0.1 for WireGuard DNS and ensuring that DNS traffic can only leave through the VPN tunnel. Route-injection attacks on hostile networks can otherwise divert DNS queries outside the tunnel, exposing the requested domain names and potentially enabling forged DNS replies. This class of attack can also affect WireGuard deployments, depending on the operating system’s routing and firewall configuration.

For your OPNsense setup, redirect the selected clients’ DNS traffic, both UDP and TCP port 53, to 10.128.0.1, ensuring that the redirected traffic is routed through the WireGuard tunnel. Firewall rules should prevent those clients from falling back to WAN when the VPN is unavailable. Port 53 redirection alone does not control applications using DNS over HTTPS or DNS over TLS.

Your interpretation of the successful dig @10.4.0.1 test with DNAT targeting 10.128.0.1 is correct: it does not demonstrate that 10.4.0.1 itself answered.

Kind regards
 

@after_lunch

Hello!

Thank you for the complete report, it shows what is happening.

Your Wi-Fi adapter gets its DNS servers from your router: 194.168.4.100 and 194.168.8.100, which are your ISP's resolvers. Eddie 2.26.2 sets the AirVPN DNS (10.128.0.1) only on its own adapter, and in some circumstances its DNS leak protection fails to block queries sent to the resolvers of the other adapters. This is a known bug of 2.26.2, and your report matches it: Network Lock is active and the log says "DNS leak protection with packet filtering enabled", yet Windows still reaches your ISP's resolvers.

You can solve it in one of two ways:
1. Stay on 2.26.2 and apply a workaround: open Eddie's Preferences > DNS, enable "Force all network interfaces for DNS", save, then disconnect and reconnect.
OR
2. Upgrade to Eddie 2.27.2 beta, which contains the fix:
https://airvpn.org/forums/topic/81340-eddie-desktop-edition-227-beta-released/ 

Then repeat the test on ipleak.net while connected: only AirVPN DNS servers should be listed. If your ISP's resolvers still appear after the workaround, please switch to 2.27.2, and if they persist there too, post a new system report.

About hiding long text: the forum does not convert spoiler tags typed by hand. Use the Spoiler button in the editor toolbar and paste the text inside the box that appears, or simply attach the report as a .txt file. 

Kind regards
 

Hello!

The problem seems completely resolved.

Kind regards
 

Update: restrictions lifted

Hello!

The PHP project released the fixed versions earlier than scheduled, and we have installed them on every system of our infrastructure.

The temporary restrictions described above have now been removed: The forum is writable again: you can post new topics and replies, edit posts, upload attachments,date your profile. The support ticket area works normally: you can open new tickets and reply to existing ones from the website. Password recovery works again. The customer API (https://airvpn.org/api/) accepts multipart/form-data requests again. If you wrote to support@airvpn.org in the meantime, there is no need to open a ticket as well: we will answer you there. If any of the functions above still fails for you, please clear your browser cache and try again; if the
problem persists, open a ticket or write to support@airvpn.org.

VPN connections, Eddie and the AirVPN Suite were not affected at any time.

Thank you for your patience and understanding.

AirVPN Staff
 

Hello!

We're very glad to inform you that a new 10 Gbit/s full duplex server located in New York City, USA, is available: Hiisi.

The AirVPN client will show automatically the new server; if you use any other OpenVPN or WireGuard client you can generate all the files to access it through our configuration/certificates/key generator (menu "Client Area"->"Config generator").

The server accepts connections on ports 53, 80, 443, 1194, 2018 UDP and TCP for OpenVPN and ports 1637, 47107 and 51820 UDP for WireGuard.

Hiisi supports OpenVPN over SSL and OpenVPN over SSH, TLS 1.3, OpenVPN tls-crypt and WireGuard.
Full IPv6 support is included as well.

As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses.

You can check the status as usual in our real time servers monitor , by clicking the server name. Direct link: https://airvpn.org/servers/Hiisi

Do not hesitate to contact us for any information or issue.

Kind regards & datalove
AirVPN Staff
 

Photo by John Dillenbeck (Public Domain)
 

Update: restrictions lifted

Hello!

The PHP project released the fixed versions earlier than scheduled, and we have installed them on every system of our infrastructure.

The temporary restrictions described above have now been removed: The forum is writable again: you can post new topics and replies, edit posts, upload attachments,date your profile. The support ticket area works normally: you can open new tickets and reply to existing ones from the website. Password recovery works again. The customer API (https://airvpn.org/api/) accepts multipart/form-data requests again. If you wrote to support@airvpn.org in the meantime, there is no need to open a ticket as well: we will answer you there. If any of the functions above still fails for you, please clear your browser cache and try again; if the
problem persists, open a ticket or write to support@airvpn.org.

VPN connections, Eddie and the AirVPN Suite were not affected at any time.

Thank you for your patience and understanding.

AirVPN Staff
 

Hello!

We're very glad to inform you that a new 10 Gbit/s full duplex server located in New York City, USA, is available: Hiisi.

The AirVPN client will show automatically the new server; if you use any other OpenVPN or WireGuard client you can generate all the files to access it through our configuration/certificates/key generator (menu "Client Area"->"Config generator").

The server accepts connections on ports 53, 80, 443, 1194, 2018 UDP and TCP for OpenVPN and ports 1637, 47107 and 51820 UDP for WireGuard.

Hiisi supports OpenVPN over SSL and OpenVPN over SSH, TLS 1.3, OpenVPN tls-crypt and WireGuard.
Full IPv6 support is included as well.

As usual no traffic limits, no logs, no discrimination on protocols and hardened security against various attacks with separate entry and exit-IP addresses.

You can check the status as usual in our real time servers monitor , by clicking the server name. Direct link: https://airvpn.org/servers/Hiisi

Do not hesitate to contact us for any information or issue.

Kind regards & datalove
AirVPN Staff
 

Photo by John Dillenbeck (Public Domain)
 

Update: restrictions lifted

Hello!

The PHP project released the fixed versions earlier than scheduled, and we have installed them on every system of our infrastructure.

The temporary restrictions described above have now been removed: The forum is writable again: you can post new topics and replies, edit posts, upload attachments,date your profile. The support ticket area works normally: you can open new tickets and reply to existing ones from the website. Password recovery works again. The customer API (https://airvpn.org/api/) accepts multipart/form-data requests again. If you wrote to support@airvpn.org in the meantime, there is no need to open a ticket as well: we will answer you there. If any of the functions above still fails for you, please clear your browser cache and try again; if the
problem persists, open a ticket or write to support@airvpn.org.

VPN connections, Eddie and the AirVPN Suite were not affected at any time.

Thank you for your patience and understanding.

AirVPN Staff
 

Update: restrictions lifted

Hello!

The PHP project released the fixed versions earlier than scheduled, and we have installed them on every system of our infrastructure.

The temporary restrictions described above have now been removed: The forum is writable again: you can post new topics and replies, edit posts, upload attachments,date your profile. The support ticket area works normally: you can open new tickets and reply to existing ones from the website. Password recovery works again. The customer API (https://airvpn.org/api/) accepts multipart/form-data requests again. If you wrote to support@airvpn.org in the meantime, there is no need to open a ticket as well: we will answer you there. If any of the functions above still fails for you, please clear your browser cache and try again; if the
problem persists, open a ticket or write to support@airvpn.org.

VPN connections, Eddie and the AirVPN Suite were not affected at any time.

Thank you for your patience and understanding.

AirVPN Staff
 

Update: restrictions lifted

Hello!

The PHP project released the fixed versions earlier than scheduled, and we have installed them on every system of our infrastructure.

The temporary restrictions described above have now been removed: The forum is writable again: you can post new topics and replies, edit posts, upload attachments,date your profile. The support ticket area works normally: you can open new tickets and reply to existing ones from the website. Password recovery works again. The customer API (https://airvpn.org/api/) accepts multipart/form-data requests again. If you wrote to support@airvpn.org in the meantime, there is no need to open a ticket as well: we will answer you there. If any of the functions above still fails for you, please clear your browser cache and try again; if the
problem persists, open a ticket or write to support@airvpn.org.

VPN connections, Eddie and the AirVPN Suite were not affected at any time.

Thank you for your patience and understanding.

AirVPN Staff
 

Update: restrictions lifted

Hello!

The PHP project released the fixed versions earlier than scheduled, and we have installed them on every system of our infrastructure.

The temporary restrictions described above have now been removed: The forum is writable again: you can post new topics and replies, edit posts, upload attachments,date your profile. The support ticket area works normally: you can open new tickets and reply to existing ones from the website. Password recovery works again. The customer API (https://airvpn.org/api/) accepts multipart/form-data requests again. If you wrote to support@airvpn.org in the meantime, there is no need to open a ticket as well: we will answer you there. If any of the functions above still fails for you, please clear your browser cache and try again; if the
problem persists, open a ticket or write to support@airvpn.org.

VPN connections, Eddie and the AirVPN Suite were not affected at any time.

Thank you for your patience and understanding.

AirVPN Staff