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Staff

Staff
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Posts posted by Staff

  4. Posted ...

    Hi, well the rules you mentioned that needed changing:

    The one that says allow actually gets turned to block, it's the global rule. (Allow and Log TCP and UDP In/out Mac to Mac). The other ones are just default rules that came with the install and are actually below that global rule so shouldn't be whitelisted per your instructions and would be ignored anyway, no? All the instructions said to put all the other stuff above the global rule. Should I delete all the ones below it, then?

    Hello!

    No, it's not necessary, those rules can never be evaluated.

    Kind regards

  5. Posted ...

    Please note that the GLobal Rule is green in the screenshot because I changed it to "Allow," as if I set it to "Block" I wouldn't even be posting here.

    Hello!

    Yes, that's correct, you must lose connectivity when you're not connected to the VPN. Your computer should be able ONLY to connect to Octantis. That's the purpose, in this way you prevent any leak. Now, if the connection to the VPN is impossible, maybe you did not modify properly your hosts file, can we see it?

    Kind regards

  6. Posted ...

    Oops.

    Hello!

    Thank you.

    The rule:

    Allow And Log TCP or UDP In/Out From MAC Any To MAC Any...

    must be deleted: it allows all TCP and UDP connections from/to anything.

    The blocking rule is wrong, it must be:

    Block IP In/Out From MAC Any To MAC Any Where Protocol Is Any

    This will block anything that does not match the higher allow rules.

    The rule

    Allow All Incoming Requests If The Sender Is In [Home #1]

    must be deleted.

    The Allow rules from/to 69.163.36.106 will allow connections to Octantis.

    Did you modify your hosts file?

    Kind regards

  7. Posted ...

    Please note that the GLobal Rule is green in the screenshot because I changed it to "Allow," as if I set it to "Block" I wouldn't even be posting here.

    Hello!

    Unfortunately you renamed the rules, so it's impossible to see what they really state. You should restore all the original names (re-define the rules and do not rename them) in order to allow us to give you proper support.

    Kind regards

  11. Posted ...

    Thanks for the very quick answer. I feel kinda noob now :), i must have forgotten that piece of news totally. Still it's interesting that they add the tracker also to new torrent files.

    Hello!

    Probably they add some other tracker, not the Pirate Bay one. Do you get connection refused from this/those tracker(s)? If so, can you give us the exact URL(s)?

    Kind regards

  12. Posted ...

    Hello

    I have problems connecting to Pirate Bay tracker with Utorrent. I keep getting the "Connection refused" text. I have tried almost every AirVPN server but it's the same thing despite of the server. My local ISP is blocking the connections to Pirate Bay so could there be a possibility that the torrent connection won't go through the tunnel? Is there a way to check which way the packets go? I have forwarded the port that the client uses and it seems to be working. The piratebay.se site also works fine so at least http traffic uses VPN.

    I'm on Mac OS X Lion using Tunnelblick.

    Thanks in advance!

    Hello!

    It's neither an AirVPN problem nor an issue with your client.

    The Pirate Bay tracker was shut down more than three years ago, on November 17, 2009.

    Your client works because basically trackers are useless, as long as you use DHT (and optionally Peer Exchange as well (PEX)). You can monitor your uTorrent packets with tools like Wireshark, or even with the Comodo network connections monitor (a little tool if compared to Wireshark, but useful for such a task). You can also make sure that there are no leaks from your torrent client with the following, very good service:

    http://checkmytorrentip.com/

    Kind regards

  14. Posted ...

    Hello,

    I would like to subscribe to Real Debrid.

    They ask me the IP addresses that will connect to their services.

    Is it possible to assets and communicate the ip please?

    Hello!

    Each Air server has one unique exit-IP address. So choose a single server (or multiple servers if that service may accept more than one single IP) and communicate to the service the exit-IP of that server. In case of any doubt, please tell us the server(s) you have chosen and we'll give you the IP address.

    Please note that while the exit-IP address usually remains always the same, we don't guarantee that the exit-IP address of a server will forever be the same, and we don't guarantee that a server will continue working forever. For example, at the end of december the entire Omicron datacenter will be dismantled and Omicron exit-IP will be gone forever. In our three years activities, we have lost more than 20 servers for fights against copyright trolls or panicked ISPs. Almost certainly Real Debrid will accept sporadic IP addresses changes (if not it would not deserve any consideration).

    And congratulations for the quality of your services.

    Thank you!

    Kind regards

  15. Posted ...

    Ok, I've gone back to "TCP/UDP" and, as I had before, got the client listening to the correct port, but my client is still "not connectable"

    Hello!

    Please make sure that no antivirus or firewall is blocking it or incoming connections to it. Also programs like PeerGuardian and PeerBlock can block it if you use a blocklist which includes Air servers IP addresses.

    Kind regards

  17. Posted ...

    So why is it showing red?

    Kind regards

    Hello!

    Probably the client is not listening to the same remotely forwarded port. On our side we checked that the ports are correctly forwarded and that the packets are forwarded properly, and we confirm you that it's all right for your account in the server it is currently connected to.

    [EDIT]

    Please note that one of your ports is forwarded only "in UDP", while the other only "in TCP". If you use one of them for uTorrent, you might like to set it to "TCP/UDP", since uTorrent, as far as this admin knows, uses both protocols for the check and the display of the token.

    Kind regards

  18. Posted ...

    I've changed my Protocol to UDP, generated a new port and I seem to be seeding again.

    But in the bottom right hand corner my client is still showing as Red - Not Connectable.

    Is this normal?

    Kind regards

    Hello!

    No, uTorrent should show a green token.

    Kind regards

  20. Posted ...

    Hi,

    I'm new to AirVPN and so far I have been impressed with the speed of the service, but after about 15 minuets of use, my internet connection stops and I get disconnected from the server. I have run into this problem before with Time Warner Cable, they disconnect me every time I am using the internet and it is extremely frustrating. Is there anyway I can stop this from happening? Do I need to change my ports or how can I cause this problem to not happen anymore. Any advice is really appreciated

    Hello!

    Thank you for your nice words!

    If your ISP disconnects you, there's nothing we can do unfortunately, you should contact your ISP customer service.

    If it's a stability problem, due for example to packet loss, please try a connection to port 80 TCP. Feel free to send us your client logs when you suffer a disconnection, they might help to troubleshoot the issue.

    Kind regards

  23. Posted ...

    sudo ipfw add 05000 allow ip from 10.4.0.0/8 to any

    sudo ipfw add 05100 allow ip from 10.5.0.0/8 to any

    sudo ipfw add 05200 allow ip from 10.6.0.0/8 to any

    sudo ipfw add 05300 allow ip from 10.7.0.0/8 to any

    sudo ipfw add 05400 allow ip from 10.8.0.0/8 to any

    sudo ipfw add 05500 allow ip from 10.9.0.0/8 to any

    sudo ipfw add 65534 deny log ip from any to any

    sudo ipfw add 65535 allow ip from any to any

    Hello!

    Just a glitch, the above must be 10.x.0.0/16, for example

    sudo ipfw add 05100 allow ip from 10.5.0.0/16 to any

    Kind regards

  24. Posted ...

    I opened up the Network Applet as mentioned in the thread then restarted AirVPN and looks like it must have connected this time as I'm locked out of RDP again :( Either a hard shutdown or connect up a monitor again!

    I knew I should have left Windows 7 on the server.

    Any suggestions for the dropping of RDP once the OpenVPN connection is working?

    Hello!

    Is the RDP listening to a port which has been remotely forwarded on our servers? This is necessary to allow incoming connections. You can then reach your remote desktop behind the VPN to :

    You can also remap the remote port to a different local port for your convenience from your web control panel (menu "Member Area"->"Forwarded Ports").

    Kind regards

  25. Posted ...

    Thanks for the quick reply!

    I am indeed setting it up as a OpenVPN client, not server. On the router's certificate manager I have the CA and Certificate set up (when setting up the cert, it asks for both the CRT and KEY info).

    As for the server mode, the options are "Peer to peer (SSL/TLS)" and "Peer to Peer (Shared Key).

    I can turn on "enable authentication of TLS packets", and the option to input a TLS authent key opens up. I used user.key when importing the certificate earlier (when it asks for cert data and private key data I used user.crt and user.key, respectively).

    Does this help any?

    Hello!

    About TLS auth: leave it inactive.

    You imported both the server certificate (ca.crt) and the client certificate (user.crt), right?

    Do you have the (attempted) connections logs?

    Kind regards

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