Staff

Hi! Please feel free to be specific on those texts: fixing errors is the main purpose of beta testing! Kind regards

Hello! We're very glad to inform you that a new Eddie Air client version has been released: 2.18beta. It is ready for public beta testing. How to test our experimental release: Go to download page of your OS Click on Other versions Click on Experimental Look at the changelog if you wish Download and install Please see the changelog: https://eddie.website/changelog/?software=client&format=html In this release, we changed all source code from the ground up, to separate what needs superuser privileges and what not. PLEASE CONSIDER THIS AS A BETA VERSION. Don't use it for real connection, it's only for those who want to collaborate to the project as beta-tester. We hope to raise now the frequency of feedback replies here and Eddie releases.

Hello! That must be seen and evaluated. While Eddie reconnects traffic leaks are of course expected, unless you have activated the proper options in Android 8 or 9 (or you enable VPN Lock in Eddie). Can you open a ticket and send us a complete log? Kind regards

Hello! @Glockdoc @kbps You have reported the effect of "VPN Lock" option which is the only safe method to prevent leaks in Android 5-6-7 in case of unrecoverable disconnection. Every time you see a lock, Eddie has saved you from traffic leaks outside the VPN tunnel. You can disable "VPN Lock" in "Settings" > "VPN" view. When VPN lock is disabled Eddie will re-connect as soon as possible. Note that traffic leaks become possible, just like it happens in any other OpenVPN based application for Android. If you run Android 8 or 9 you can set proper system options to minimize the likelihood of traffic leaks outside the tunnel, making VPN lock no more necessary. Please check here: https://airvpn.org/forums/topic/44623-eddie-for-android-network-lock/ Kind regards

It works with Hulu and Netflix USA (only USA), provided that you use VPN DNS (default settings with our software). However, HOW to subscribe to Hulu is a problem we can't of course handle. Kind regards

@huckleberrybear88 Hello! Unfortunately, our OpenVPN 3 library, and/or an app based on it, is not planned for iOS currently, as GPL and similar licenses remain incompatible with the Apple store terms. Obviously we can not legally close the source code or provide a binary without source code or modify the license of the source code our apps are based on (not even if we wanted, and we don't), so we can't do anything for iOS in this case. The issue has been brought into light by FSF itself in 2010: https://www.fsf.org/blogs/licensing/more-about-the-app-store-gpl-enforcement and raised a lot of attention again when Apple took down VLC from the store. It is periodically debated, for example here: https://news.ycombinator.com/item?id=12827624 That's also the reason for which openvpn-connect is the only app to use OpenVPN in iOS devices from the Apple Store (as the conditions enforced by OpenVPN Technologies to the commits by anyone is that they can change the license, close the code, redistribute it for their commercial purposes etc). Kind regards

Now and then this eccentric idea comes out. Frankly we can't see any rational reason to understand how from an amount of connections per user which can be stored into single integer variable one should jump to the idea of logging. We operate servers of our property as well as rented servers. That's another bizarre idea, which you use to jump to conclusions. Anyway if you think that a datacenter logs the traffic metadata and/or content of any and each communication to/from the devices using their lines, what is the difference between an owned and a rent server? By the way just apply partition of trust, end of the story. Kind regards

Hello! Yes, we aim to Catalina compatibility with both Eddie and the new software based on OpenVPN3-AirVPN library. Stay tuned. Kind regards

@BrazMan Hello, that's normal (expected) as the server inbound ports are the same (each VPN server has ONE exit-IP address). Kind regards

@jstephen1 @shane_b Hello, can you please mention the server(s) you experience the problem on at your convenience? Kind regards

Please let us know especially when you use exclusively ChaCha20 cipher. Kind regards

Thank you, we will investigate! Maybe we will need your complete profile to make tests (you might create a specific profile for us, with a specific client key/certificate, that you will later delete), can you open a ticket at your convenience? Kind regards

Hello! Understood. Maybe you run OpenVPN for Android on OpenVPN 2.5, while Eddie is based on OpenVPN 3 library: can you please check? Kind regards

Hello, as the data processing responsible person in AirVPN I will gladly answer publicly to your question: 1) We do not collect any personal data. 2) If, intentionally or not, you have entered personal data in any part of your account data I would recommend you ask for deletion, but anyway no data is ever sent to any third-party. 3) Amazon does not get any data, personal or not, at each login attempt or under any other circumstance. It's very singular that you have opened an account specifically to publish a collection of false, fake and bogus information, and you missed to contact us in advance before going public with your smearing. It tells me that you are not in good faith. I call moderators to curb and disrupt such an abusive behavior. They work very well, thank you. Kind regards Paolo (pj)

Hello, the bootstrap servers are contacted in encrypted form over HTTP, and not HTTPS, to try to be more effective against blocks and certificate replacement for nodes behind certain proxies. For encryption details we invite you to consult Eddie Android edition source code (in Eddie desktop edition source code you will not find some parameters in explicit form). The fact that the transport is HTTP does not imply that the stream is unencrypted obviously as explained various times in the past 7-8 years. Amazon EC2 Ireland has been chosen for uptime reasons and is only one of the variety of datacenters where bootstrap servers live. The bootstrap servers do not communicate directly with the backend servers and have no relation with the VPN servers, anyway that's very irrelevant. There are no privacy concerns at all. Do not spread false information and FUD. Why did not you contact us first? Do you REALLY think that such a macroscopic disaster would have been really implemented in AirVPN and kept for so many years? Kind regards

Hello! Eddie Android edition supports any OpenVPN server provider as it accepts totally generic OpenVPN profiles. Note, however, that not all OpenVPN 2 directives are implemented in OpenVPN 3 library: unknown directives will be ignored and not cause an error though. Also please note that pfSense is a FreeBSD distribution, Android has nothing to do with it. Kind regards

Hello! Monero is planned between the ones you have mentioned, yes. Kind regards

Hello! We support connections with IPv4 (with IPv6 over IPv4 supported as well) and IPv6. Maybe you connect in IPv4, can we see the configuration file you use to connect (remember to cut out all the certificates and key)? In the Configuration Generator you can tick "Advanced Mode" to see all the available options. If you want to connect in IPv4 and prevent IPv6 leaks, you can use ip6tables to block outgoing IPv6 packets and prevent IPv6 leaks (the Air client software will do that when "Network Lock" is enabled and IPv4 connection is used). Kind regards

@nzxtd Hello! Download from: https://openvpn.net/community-downloads/ You can let the installer put the files in the default location or you can customize your installation. Tell Eddie where to find OpenVPN in such a case, in "Preferences" > "Advanced" > "OpenVPN custom path". Kind regards

Hello! At this stage we can say that the cause of this specific problem was essentially a ban against IP addresses, a ban which extended on all of our infrastructure to defend Air against attacks. To be banned an IP address has to fail several login attempts in a row in a short time. As the whole matter involved at least 40 persons, probably some more, who did not change IP address in the last days, we can't say how it's possible that their IP addresses were all banned. We are searching for flaws in our anti-flood system. It is the same system that has been working fine with no modifications in the last 18-20 months so if there's some bug it's really well hidden and comes out so rarely. Even if it's a bug, why it did not affect, say 1000, 5000 or 20000 or ALL users, but just a tiny tiny fraction? While a few cases might be explained by infected machines, when the owner is not even aware that the system performs attacks, we can't realistically assume that all of a sudden the machines of more than 40 users were infected all in the last 2-3 days, and all infected with the same peculiar malware which attacked AirVPN (too or exclusively). We will keep you posted if we find anything relevant. In the meantime please keep reporting whether everything is fine or the problem comes back. Kind regards

Hello! Can you please try again and report back? Kind regards

Hello and thank you very much! Can you please try again now? Kind regards

Hello! Can you please try again now? Kind regards

@Tex257 It seems this thread is more appropriate: Kind regards

Sorry. Since I am having to read and post from a small phone, I guess I got confused as to which of several problems were preventing people from using airVPN. No problems, it was to clarify with the readers and to optimize a proper solution search. As usual, do not forget to open tickets. Kind regards