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@galbeedee Thank you for your review! We would like to point out some features of our service that you probably missed according to your review, so that you will be able to use them. You can use per-session WireGuard key, to overcome the questionable design of WireGuard under this respect (WireGuard does not offer dynamic address management at all). It's not very important that your private key is held by you when WireGuard demands that, server side, each public key is linked in files to the VPN IP address and to the public IP address of the client. Therefore, thanks to our design, you are able to use a one session key if necessary. You can renew your key either through the web site or through the API in order to patch this problem. On our side, we actively remove WireGuard entries to public IP addresses when a session is over. We do not understand the link you claim between the key and your browser, feel free to clarify if you wish so. File names of the generated profiles are very descriptive and they reflect community requirements. Community majority currently prefers descriptive file names and wants that the system is not tweaked to accommodate terrible WireGuard design under this respect (WireGuard wants to name the virtual interface with the file name regardless of the system limits). This is an understandable point of view and we will respect it. We will change according to community suggestions. Far from being "best practice", in our opinion, and in the current opinion of the community, that would be the practice to lower a service standard to meet the terrible design of somebody else, something reminding the old, awful but widespread, practice to develop flawed web sites to circumvent Internet Explorer bugs and accommodate its non-W3C compliant dialect. That said, we can of course add some options to make life more comfortable for anyone who should be wearied by the exhausting effort of renaming a set of files. The QR code anyway is already available for Android and iOS (in the Configuration Generator), so you don't need renaming in mobility, just shoot the code from inside wg. This is a key which is necessary when you want an additional encryption layer, and this is a great WireGuard feature. Useful for example in a post-quantum world, when a decent cryptographic algorithm is found (as the wg core has ciphers hard coded by design). Read the WireGuard documentation for more details. Currently pre-shared keys are implemented because a significant part of the community insisted that we got prepared to beat powerful quantum computers, not because we strongly believe that a post-quantum world is imminent. Relevant considerations on the topic can be found here: https://airvpn.org/forums/topic/45608-quantum-computing-and-encryption/?do=findComment&comment=218988 It is anyway considered best practice by various experts to get prepared. Since you mention Mullvad as your opinion of service operating in accordance with best practices, then be informed that pre-shared keys have been recently implemented by them too. We offered this option 13 years ago, well before WireGuard or many other VPN companies even existed. Then they were inspired by our CG. You can pick zip, 7zip, tarball, and compressed tarballs (tar.gz, tar.xz, tar.bz2). You can operate either through the API or web site, as you prefer, to generate and download the package(s) containing the profiles. Note that today the button which would let you select all the servers at once is disabled because of work in progress, but it will be re-enabled very soon. It's a good performance in our infrastructure, but you can improve it (check the top user speed table in the server status page and open a ticket to fine tune WireGuard). About the infrastructure, in 2009 the industry standard was between 20 and 100 Mbit/s, and we are very careful to offer an excellent balance between price and service quality. Since you mention iVPN as an example to follow, please compare AirVPN prices with theirs. Lupus in fabula, the following message by one of our fans reminds us of the consequences of an unwise investment policy. https://airvpn.org/forums/topic/56425-two-new-1-gbits-servers-available-us/?do=findComment&comment=223857 Remember that AirVPN is the only one offering a rigorous no overselling commitment shown by a transparent and verifiable server monitor, that's why most users enjoy higher throughput than with any competitor, and after all we are pleased to see that you are an unsatisfied customer but with 600 Mbit/s throughput and with some requirements for features that are already available. Criticisms help us improve our service, except when required features are already available, as in that case we can't implement them twice. Kind regards

Hello! This forum is for the community by the community, so we read just a few messages in suggestions, troubleshooting and reviews. In the last weeks we have tried to focus more on the community forum but it's not possible that we follow everything. Moderators exist, they are from the community itself, they operate for passion and they have no ties or remuneration from AirVPN. If a moderator acts in a way that's considered wrong, any user can contact us. This happened two or maybe three times in 13 years, showing how good the moderators are. Being paid to lie about a VPN is common business in our sector and we have also received ransom requests: pay this or I will write bad things about AirVPN. Or even, pay this and I will delete this negative comment about your VPN and/or I will write a positive one. Needless to say we never pay these parasites and we never paid any review. Bans against IP addresses are only a consequence of a perimeter defense against various attacks (example: an IP address fails dozens of login attempts in a very short time) and anyway they are automatic and temporary. Yes, in so many years we have seen a couple of blatant lies on Reddit about this but they were fabricated, anyway they seem (if we're not wrong) just a couple out of the million customers we have had in 13+ years. Some hidden, or not so hidden, agenda, we guess, maybe just to try and collect a couple of bucks. By the way after 13+ years we're still here, alive and kicking, in spite of their vile lies. Another possible source of ban is when your computer is infected by spamware. In this case your account will post without your knowledge the typical porn, pharma, lottery links and nonsense. In such cases it may happen that the account is prevented from writing on the forum as it's not discernible from the horde of spambots around. A simple ticket or an e-mail will re-enable the account, after the computer has been cleaned. Anyway, don't take this forum as a tool for freedom of expression in general. We offer different tools to express your freedom of expression (we support Mastodon, PeerTube, Tor, XNet, WikiLeaks, we run Tor nodes and so on). Each community forum must not go off-topic after all and flames are not allowed. But we have an "Off Topic" forum which is suitable for many different topics, yes. Exactly, another clue showing that the cited claims are ridiculous. If we really were totally crazy and wanted to act as per the defamatory claims you cite, we would not allow writing by non-customers. Or maybe we would not have created a forum for the community by the community, in the first place! Kind regards

For weeks now, I have (in vain) tried all the above suggestions and thus spent quite some time, trying to fix this problem. Meanwhile doing the work the AirVPN staff should be doing, by properly testing their software or quickly releasing a new version when a grave error like this occurs. I unfortunately see no other option than switching to another provider if this problem isn't taken care of soon.

Like i said i found at least one workaround but this isn't a solution. Seeing that Airvpn is a company selling me a service, I believe I can expect some support so the software it distributes.