ANSWERED connectivity issues..

[Guest]

I am using Viscocity client and everytime i try to connect to VPN i receive the following message:

 

A valid network to the remote server does not exist. Please make sure your computer has a valid network connection and try again. Viscosity can leave this connection disconnected, or it can automatically connect it when a valid network becomes available.

 

 

The logs are:

 

Aug 14 17:21:48: Viscosity Mac 1.4.4 (1138)

 

Aug 14 17:21:48: Viscosity OpenVPN Engine Started

Aug 14 17:21:48: Running on Mac OS X 10.8.4

Aug 14 17:21:48: ---------

Aug 14 17:21:48: Checking reachability status of connection...

Aug 14 17:21:49: Connection is not reachable. Disconnecting.

Aug 14 17:24:15: Viscosity Mac 1.4.4 (1138)

Aug 14 17:24:15: Viscosity OpenVPN Engine Started

Aug 14 17:24:15: Running on Mac OS X 10.8.4

Aug 14 17:24:15: ---------

Aug 14 17:24:15: Checking reachability status of connection...

Aug 14 17:24:16: Connection is not reachable. Disconnecting.

Aug 14 17:34:04: Viscosity Mac 1.4.4 (1138)

Aug 14 17:34:04: Viscosity OpenVPN Engine Started

Aug 14 17:34:04: Running on Mac OS X 10.8.4

Aug 14 17:34:04: ---------

Aug 14 17:34:04: Checking reachability status of connection...

Aug 14 17:34:05: Connection is not reachable. Disconnecting.

Aug 14 17:38:26: Viscosity Mac 1.4.4 (1138)

Aug 14 17:38:26: Viscosity OpenVPN Engine Started

Aug 14 17:38:26: Running on Mac OS X 10.8.4

Aug 14 17:38:26: ---------

Aug 14 17:38:26: Checking reachability status of connection...

Aug 14 17:38:27: Connection is not reachable. Disconnecting.

 

 

any help??

[Staff 9973]

Hello!

 

It might perhaps be a problem with host names.

 

Please try to re-generate your configuration files in the following way:

 

- in the Configuration Generator tick "Advanced Mode"

- tick "Resolved hosts in .ovpn files"

- tick "All servers for area or region"

 

Re-download and try again with Viscosity.

 

We're looking forward to hearing from you.

 

Kind regards

[Guest]

Apparently it worked! May i ask why out of the blue i had a problem with the hosts??

Oh and how is Eddie development progressing??

[Staff 9973]

Hello!

 

Difficult to say, we're investigating as well. At the moment, we have noticed that intermittently some OpenNIC DNS (and perhaps Verizon DNS, but we're not sure) claim that airdns.org domain name (the domain name used in the configuration files for countries, continents and planet) does not exist or they are not reachable from some networks. Since the problem is intermittent, it's difficult to investigate.

 

It might be something related to this:

 

http://en.wikipedia.org/wiki/Domain_Name_System#Broken_resolvers

 

or something we have not yet figured out.

 

For the records, which DNS servers were your system sending queries to, when the problem occurred?

 

Eddie development is taking longer than expected, because we have decided to insert (or try to insert) additional features. We are evaluating to dedicate more persons to the development in order to speed up the release.

 

Kind regards

[Guest]

For some reason the problem keeps coming back.. Out of the blue the connection goes so slow that pages don't load, as soon as i disconnect the vpn the speed is fine, so there is no problem with my ISP connection.. help??

[Staff 9973]

Hello!

 

Does it happen with every and each Air server?

 

Kind regards

[Guest]

i am using United Kingdom as i am based in uk... 

[Staff 9973]

Hello,

 

we currently have 6 servers in the UK, in 3 different datacenters. Please try them all to make a comparison and detect the one that can give you the best performance. If you get the very same performance from each of them, chances are that you're using the maximum bandwidth cap allowed by your ISP, in which case you might like to get informed about their traffic shaping/capping policies. Also, in this case, try different ports to try to bypass traffic shaping.

 

Kind regards