Able to connect successfully but unable to surf the internet

[jblackg19 0]

Having some weird issues. I am able to connect just fine with the AirVPN client but I am not able to browse any websites via firefox or chrome.

I am able to ping and nslookup google.com and I have disabled windows firewall as well but with no success.

 

Any help would be great!

 

8/10/2013 - 1:08 PM AirVPN client version: 1.8

8/10/2013 - 1:08 PM Reading options from C:\Users\jblack\AppData\Roaming\AirVPN\Air\1.0.0.0\AirVPN.xml

8/10/2013 - 1:08 PM OpenVPN bundle version: OpenVPN 2.3.0

8/10/2013 - 1:08 PM OpenVPN current version: OpenVPN 2.3.0

8/10/2013 - 1:08 PM Ready.

8/10/2013 - 1:08 PM Login...

8/10/2013 - 1:08 PM Login success.

8/10/2013 - 1:08 PM Contacting service...

8/10/2013 - 1:08 PM Connecting...

8/10/2013 - 1:08 PM OpenVPN 2.3.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [PKCS11] [eurephia] [iPv6] built on Jan 8 2013

8/10/2013 - 1:08 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

8/10/2013 - 1:08 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

8/10/2013 - 1:08 PM UDPv4 link local: [undef]

8/10/2013 - 1:08 PM UDPv4 link remote: [AF_INET]46.19.137.114:443

8/10/2013 - 1:08 PM TLS: Initial packet from [AF_INET]46.19.137.114:443, sid=5eebcc24 473fea04

8/10/2013 - 1:08 PM VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org

8/10/2013 - 1:08 PM VERIFY OK: nsCertType=SERVER

8/10/2013 - 1:08 PM VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org

8/10/2013 - 1:08 PM Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

8/10/2013 - 1:08 PM Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

8/10/2013 - 1:08 PM Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

8/10/2013 - 1:08 PM Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

8/10/2013 - 1:08 PM Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

8/10/2013 - 1:08 PM [server] Peer Connection Initiated with [AF_INET]46.19.137.114:443

8/10/2013 - 1:08 PM SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

8/10/2013 - 1:08 PM PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 60,ifconfig 10.4.67.38 10.4.67.37'

8/10/2013 - 1:08 PM OPTIONS IMPORT: timers and/or timeouts modified

8/10/2013 - 1:08 PM OPTIONS IMPORT: LZO parms modified

8/10/2013 - 1:08 PM OPTIONS IMPORT: --ifconfig/up options modified

8/10/2013 - 1:08 PM OPTIONS IMPORT: route options modified

8/10/2013 - 1:08 PM OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

8/10/2013 - 1:08 PM do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0

8/10/2013 - 1:08 PM open_tun, tt->ipv6=0

8/10/2013 - 1:08 PM TAP-WIN32 device [Local Area Connection 2] opened: \\.\Global\{2045E357-D4B6-4DA3-81C3-872E104B5416}.tap

8/10/2013 - 1:08 PM TAP-Windows Driver Version 9.9

8/10/2013 - 1:08 PM Notified TAP-Windows driver to set a DHCP IP/netmask of 10.4.67.38/255.255.255.252 on interface {2045E357-D4B6-4DA3-81C3-872E104B5416} [DHCP-serv: 10.4.67.37, lease-time: 31536000]

8/10/2013 - 1:08 PM Successful ARP Flush on interface [27] {2045E357-D4B6-4DA3-81C3-872E104B5416}

8/10/2013 - 1:08 PM TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up

8/10/2013 - 1:08 PM C:\Windows\system32\route.exe ADD 46.19.137.114 MASK 255.255.255.255 10.10.10.1

8/10/2013 - 1:08 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4

8/10/2013 - 1:08 PM Route addition via IPAPI succeeded [adaptive]

8/10/2013 - 1:08 PM C:\Windows\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.67.37

8/10/2013 - 1:08 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

8/10/2013 - 1:08 PM Route addition via IPAPI succeeded [adaptive]

8/10/2013 - 1:08 PM C:\Windows\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.67.37

8/10/2013 - 1:08 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

8/10/2013 - 1:08 PM Route addition via IPAPI succeeded [adaptive]

8/10/2013 - 1:08 PM C:\Windows\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.67.37

8/10/2013 - 1:08 PM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

8/10/2013 - 1:08 PM Route addition via IPAPI succeeded [adaptive]

8/10/2013 - 1:08 PM Initialization Sequence Completed

8/10/2013 - 1:08 PM Starting Management Interface...

8/10/2013 - 1:08 PM Checking...

8/10/2013 - 1:09 PM Retrieve statistics...

8/10/2013 - 1:09 PM Connected.

8/10/2013 - 1:14 PM Disconnecting...

8/10/2013 - 1:14 PM SIGTERM received, sending exit notification to peer

8/10/2013 - 1:14 PM C:\Windows\system32\route.exe DELETE 10.4.0.1 MASK 255.255.255.255 10.4.67.37

8/10/2013 - 1:14 PM Route deletion via IPAPI succeeded [adaptive]

8/10/2013 - 1:14 PM C:\Windows\system32\route.exe DELETE 46.19.137.114 MASK 255.255.255.255 10.10.10.1

8/10/2013 - 1:14 PM Route deletion via IPAPI succeeded [adaptive]

8/10/2013 - 1:14 PM C:\Windows\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.67.37

8/10/2013 - 1:14 PM Route deletion via IPAPI succeeded [adaptive]

8/10/2013 - 1:14 PM C:\Windows\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.67.37

8/10/2013 - 1:14 PM Route deletion via IPAPI succeeded [adaptive]

8/10/2013 - 1:14 PM Closing TUN/TAP interface

8/10/2013 - 1:14 PM SIGTERM[hard,] received, process exiting

8/10/2013 - 1:14 PM Disconnected.

 

[Staff 10014]

Hello!

 

While your system is connected to a VPN server, can you please open a command prompt and send us the output of the following commands:

 

ipconfig /flushdns

ping 10.4.0.1

ping google.com

tracert google.com

ping 8.8.8.8

 

Kind regards