ANSWERED config generator doesn't work

[ciub 2]

the page is empty...

[Staff 9972]

Hello,

 

access to the Configuration Generator is reserved to accounts with a subscription (it is useless for a non subscribed account like yours). Your account subscription has expired.

 

EDIT: your account "ciub" is now active. We're looking into the issue (apparently there's been a delay between your payment and the activation of your account, please see your ticket).

 

Kind regards

[ciub 2]

I'm sorry I bought a month subscription on July 21st (7€) one month is august 21st not july23rd...

[Staff 9972]

I'm sorry I bought a month subscription on July 21st (7€) one month is august 21st not july23rd...

 

Yes, see the edit in previous message.

 

Kind regards

[Staff 9972]

@ciub

 

Hello,

 

ok, the problem has been detected and fixed. It should have caused to you some hours of service interruption when your free trial expired today, we deeply apologize for the inconvenience.

 

Thank for your subscription!

 

Kind regards

[ciub 2]

ok thanks