[SOLVED] Connection problem

[shycum 0]

Hello, I seem to have a problem connecting tonight, here's the log from the openvpn client.

Fri Oct 28 19:50:37 2011 OpenVPN 2.2.1 Win32-MSVC++ [sSL] [LZO2] built on Jul 1 2011

Fri Oct 28 19:50:37 2011 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

Fri Oct 28 19:50:37 2011 LZO compression initialized

Fri Oct 28 19:50:37 2011 Control Channel MTU parms [ L:1560 D:140 EF:40 EB:0 ET:0 EL:0 ]

Fri Oct 28 19:50:37 2011 Socket Buffers: R=[8192->8192] S=[8192->8192]

Fri Oct 28 19:50:37 2011 Data Channel MTU parms [ L:1560 D:1450 EF:60 EB:135 ET:0 EL:0 AF:3/1 ]

Fri Oct 28 19:50:37 2011 Local Options hash (VER=V4): '958c5492'

Fri Oct 28 19:50:37 2011 Expected Remote Options hash (VER=V4): '79ef4284'

Fri Oct 28 19:50:37 2011 Attempting to establish TCP connection with 62.212.85.65:443

Fri Oct 28 19:50:37 2011 TCP connection established with 62.212.85.65:443

Fri Oct 28 19:50:37 2011 TCPv4_CLIENT link local: [undef]

Fri Oct 28 19:50:37 2011 TCPv4_CLIENT link remote: 62.212.85.65:443

Fri Oct 28 19:50:37 2011 TLS: Initial packet from 62.212.85.65:443, sid=1ad6b57f f1a2ec99

Fri Oct 28 19:50:38 2011 VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

Fri Oct 28 19:50:38 2011 VERIFY OK: nsCertType=SERVER

Fri Oct 28 19:50:38 2011 VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

Fri Oct 28 19:50:40 2011 Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

Fri Oct 28 19:50:40 2011 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

Fri Oct 28 19:50:40 2011 Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

Fri Oct 28 19:50:40 2011 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

Fri Oct 28 19:50:40 2011 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

Fri Oct 28 19:50:40 2011 [server] Peer Connection Initiated with 62.212.85.65:443

Fri Oct 28 19:50:42 2011 SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

Fri Oct 28 19:50:42 2011 AUTH: Received AUTH_FAILED control message

Fri Oct 28 19:50:42 2011 TCP/UDP: Closing socket

Fri Oct 28 19:50:42 2011 SIGTERM[soft,auth-failure] received, process exiting

I didn't change my password and it was working fine yesterday, also tried connecting with the macbook/viscosity but same problem.

[shycum 0]

Forget it, it is now working

I would still like to know if there was some kind of problem or interruption of service ?

[Staff 9972]

shycum wrote:

Forget it, it is now working

I would still like to know if there was some kind of problem or interruption of service ?

Hello!

There was no interruption of service. However, it is probable that the AUTH_FAILED you experienced was due to a "dirty" disconnection or an ongoing (but aborted) connection attempt.

When it happens, the account server (which, for additional security reasons, is completely separated from the VPN servers) records that you're still connected, and when the VPN server checks your account for your authorization it gets the response "already connected".

Normally, the situation is fixed with the time-out. If you experience AUTH_FAILED, please wait 1-2 minutes and then retry. If the problem goes on for more than 1-2 minutes, do not hesitate to contact us.

Kind regards

AirVPN admins