Just purchased AirVPN, now it crashes as soon as I start it.

[Panemon 1]

I installed the OpenVPN software prior to running, and now the program crashes as soon as i start it....

<link removed>

system specs:

win7 ult 64

core i7 980x 6 core

12 gb ram

3 x nvidia gtx 260

128 gb SSD

I also have HMA installed, and would like to run two VPN tunnels at the same time, I have not tried to uninstall HMA yet, and I dont want to, I want to simply run two vpn tunnels. So that HMA sees my AirVPN ip only. I dont trust HMA any more, and can not depend on them, but I would rather double up on vpn security.

However as soon as I run AirVPN it crashes, even when not running any other vpn or proxy service..

[Panemon 1]

Running:

win7 64 bit ult

12 gb ddr3 sdram

6 core i980x

3 x sli nvidia gtx 260

128 gb ssd

All .net framework extensions installed, running program as admin, firewall disabled, antivirus temp disabled.. Program crashes immediately.

Screenshot of fault:

http://prntscr.com/ynx2i

[Staff 9972]

Hello!

Can you please make sure that you're not running the correct Air client version? Check here:

https://airvpn.org/windows

In order to connect over OpenVPN over OpenVPN, the quickest solution is running a host and a virtual machine. The VM must be connected to the host via NAT (VMWare and VirtualBox have a quite complete NAT support). The host connects to the first VPN (VPN 1), the VM to the second VPN (VPN 2). All the applications in the VM will connect over VPN 2 over VPN 1. This setup assumes that both VPN are based on OpenVPN.

Kind regards

[Panemon 1]

I am running the version for windows 7, the latest version right here on the site.

[Staff 9972]

I am running the version for windows 7, the latest version right here on the site.

Hello!

Can you please try OpenVPN GUI?

Kind regards

[Panemon 1]

It's running and is open, program still crashes. I tried the windows 8 version, and it opens up, but doesnt connect. I am running windows 7 and this program crashes as soon as i double click it.

[Staff 9972]

It's running and is open, program still crashes. I tried the windows 8 version, and it opens up, but doesnt connect. I am running windows 7 and this program crashes as soon as i double click it.

Hello!

Sorry for the clarification request, do you mean that OpenVPN GUI crashes as well?

Kind regards

[Panemon 1]

No Open VPN works fine. Air VPN crashes as soon as I open it. I tried the windows 8 version and it actually opened up, but didnt work obviously because i am using windows 7. I really want to use this, i need to know how to report crash information to you so you can find the fault causing the crash.

[Panemon 1]

I had to reformat my pc to get the program to work, and now its not crashing like it did.  It still does not work!

 

Now when I attempt to connect to a sever it says:

 

Connecting.,....Failed to start.

 

I installed everything required.

 

LOGS:

4/14/2013 - 4:54 PM    AirVPN client version: 1.8    
4/14/2013 - 4:54 PM    Reading options from C:\Users\PanemonX\AppData\Roaming\AirVPN\Air\1.0.0.0\AirVPN.xml    
4/14/2013 - 4:54 PM    OpenVPN bundle version: OpenVPN 2.3.0    
4/14/2013 - 4:54 PM    OpenVPN current version: OpenVPN 2.3.0    
4/14/2013 - 4:54 PM    Ready.    
4/14/2013 - 4:54 PM    Login...    
4/14/2013 - 4:54 PM    Login success.    
4/14/2013 - 4:54 PM    Contacting service...    
4/14/2013 - 4:54 PM    Connecting...    
4/14/2013 - 4:54 PM    OpenVPN 2.3.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [PKCS11] [eurephia] [iPv6] built on Jan  8 2013    
4/14/2013 - 4:54 PM    RESOLVE: Cannot resolve host address: localhost: The requested name is valid, but no data of the requested type was found.     
4/14/2013 - 4:54 PM    Exiting due to fatal error    
4/14/2013 - 4:54 PM    Failed to start.    
4/14/2013 - 4:54 PM    Login...    
4/14/2013 - 4:54 PM    Login success.    
4/14/2013 - 4:54 PM    Contacting service...    
4/14/2013 - 4:54 PM    Connecting...    
4/14/2013 - 4:54 PM    OpenVPN 2.3.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [PKCS11] [eurephia] [iPv6] built on Jan  8 2013    
4/14/2013 - 4:54 PM    RESOLVE: Cannot resolve host address: localhost: The requested name is valid, but no data of the requested type was found.     
4/14/2013 - 4:54 PM    Exiting due to fatal error    
4/14/2013 - 4:54 PM    Failed to start.    
4/14/2013 - 4:55 PM    Login...    
4/14/2013 - 4:55 PM    Login success.    
4/14/2013 - 4:55 PM    Contacting service...    
4/14/2013 - 4:55 PM    Connecting...    
4/14/2013 - 4:55 PM    OpenVPN 2.3.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [PKCS11] [eurephia] [iPv6] built on Jan  8 2013    
4/14/2013 - 4:55 PM    RESOLVE: Cannot resolve host address: localhost: The requested name is valid, but no data of the requested type was found.     
4/14/2013 - 4:55 PM    Exiting due to fatal error    
4/14/2013 - 4:55 PM    Failed to start.    
 

[Staff 9972]

Hello!

 

Can you please try a connection with OpenVPN GUI and send us the OpenVPN logs?

 

Kind regards

[Panemon 1]

I don't know how to do this.  Please explain....

[Staff 9972]

Hello!

 

Please go to your "Client Area", click "Config generator" on the left tab, select the server(s) you wish to connect to and download the generated files.

 

Copy and paste those files (if you downloaded a compressed archive, decompress it first) inside the OpenVPN configuration directory. Instead of launching the Air client, launch OpenVPN GUI with administrator privileges, right-click on its dock icon, connect to any Air VPN server and send us the OpenVPN logs you can see in the output window.

 

Kind regards

[Panemon 1]

It appears to be connected to the server now...DNS is leaking all over the place...    I would rather connect via the airvpn client though.

 

Tue Apr 16 18:03:33 2013 OpenVPN 2.3.0 x86_64-w64-mingw32 [sSL (OpenSSL)] [LZO] [PKCS11] [eurephia] [iPv6] built on Jan  8 2013
Enter Management Password:
Tue Apr 16 18:03:33 2013 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:25340
Tue Apr 16 18:03:33 2013 Need hold release from management interface, waiting...
Tue Apr 16 18:03:33 2013 MANAGEMENT: Client connected from [AF_INET]127.0.0.1:25340
Tue Apr 16 18:03:33 2013 MANAGEMENT: CMD 'state on'
Tue Apr 16 18:03:33 2013 MANAGEMENT: CMD 'log all on'
Tue Apr 16 18:03:33 2013 MANAGEMENT: CMD 'hold off'
Tue Apr 16 18:03:33 2013 MANAGEMENT: CMD 'hold release'
Tue Apr 16 18:03:33 2013 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables
Tue Apr 16 18:03:33 2013 Socket Buffers: R=[8192->8192] S=[8192->8192]
Tue Apr 16 18:03:33 2013 UDPv4 link local: [undef]
Tue Apr 16 18:03:33 2013 UDPv4 link remote: [AF_INET]46.19.137.114:443
Tue Apr 16 18:03:33 2013 MANAGEMENT: >STATE:1366157013,WAIT,,,
Tue Apr 16 18:03:34 2013 MANAGEMENT: >STATE:1366157014,AUTH,,,
Tue Apr 16 18:03:34 2013 TLS: Initial packet from [AF_INET]46.19.137.114:443, sid=9d5dde3e a34fd72d
Tue Apr 16 18:03:47 2013 VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, emailAddress=info@airvpn.org
Tue Apr 16 18:03:47 2013 VERIFY OK: nsCertType=SERVER
Tue Apr 16 18:03:47 2013 VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=server, emailAddress=info@airvpn.org
Tue Apr 16 18:03:54 2013 Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
Tue Apr 16 18:03:54 2013 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
Tue Apr 16 18:03:54 2013 Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
Tue Apr 16 18:03:54 2013 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
Tue Apr 16 18:03:54 2013 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA
Tue Apr 16 18:03:54 2013 [server] Peer Connection Initiated with [AF_INET]46.19.137.114:443
Tue Apr 16 18:03:55 2013 MANAGEMENT: >STATE:1366157035,GET_CONFIG,,,
Tue Apr 16 18:03:57 2013 SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)
Tue Apr 16 18:03:57 2013 PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 60,ifconfig 10.4.42.58 10.4.42.57'
Tue Apr 16 18:03:57 2013 OPTIONS IMPORT: timers and/or timeouts modified
Tue Apr 16 18:03:57 2013 OPTIONS IMPORT: LZO parms modified
Tue Apr 16 18:03:57 2013 OPTIONS IMPORT: --ifconfig/up options modified
Tue Apr 16 18:03:57 2013 OPTIONS IMPORT: route options modified
Tue Apr 16 18:03:57 2013 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
Tue Apr 16 18:03:57 2013 do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
Tue Apr 16 18:03:57 2013 MANAGEMENT: >STATE:1366157037,ASSIGN_IP,,10.4.42.58,
Tue Apr 16 18:03:57 2013 open_tun, tt->ipv6=0
Tue Apr 16 18:03:57 2013 TAP-WIN32 device [Local Area Connection 2] opened: \\.\Global\{500627F2-F12C-450F-8E39-6ACF89F44874}.tap
Tue Apr 16 18:03:57 2013 TAP-Windows Driver Version 9.9
Tue Apr 16 18:03:57 2013 Notified TAP-Windows driver to set a DHCP IP/netmask of 10.4.42.58/255.255.255.252 on interface {500627F2-F12C-450F-8E39-6ACF89F44874} [DHCP-serv: 10.4.42.57, lease-time: 31536000]
Tue Apr 16 18:03:57 2013 Successful ARP Flush on interface [14] {500627F2-F12C-450F-8E39-6ACF89F44874}
Tue Apr 16 18:04:02 2013 TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up
Tue Apr 16 18:04:02 2013 C:\Windows\system32\route.exe ADD 46.19.137.114 MASK 255.255.255.255 192.168.1.1
Tue Apr 16 18:04:02 2013 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=20 and dwForwardType=4
Tue Apr 16 18:04:02 2013 Route addition via IPAPI succeeded [adaptive]
Tue Apr 16 18:04:02 2013 C:\Windows\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.42.57
Tue Apr 16 18:04:02 2013 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4
Tue Apr 16 18:04:02 2013 Route addition via IPAPI succeeded [adaptive]
Tue Apr 16 18:04:02 2013 C:\Windows\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.42.57
Tue Apr 16 18:04:02 2013 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4
Tue Apr 16 18:04:02 2013 Route addition via IPAPI succeeded [adaptive]
Tue Apr 16 18:04:02 2013 MANAGEMENT: >STATE:1366157042,ADD_ROUTES,,,
Tue Apr 16 18:04:02 2013 C:\Windows\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.42.57
Tue Apr 16 18:04:02 2013 ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4
Tue Apr 16 18:04:02 2013 Route addition via IPAPI succeeded [adaptive]
Tue Apr 16 18:04:02 2013 Initialization Sequence Completed
Tue Apr 16 18:04:02 2013 MANAGEMENT: >STATE:1366157042,CONNECTED,SUCCESS,10.4.42.58,46.19.137.114
 

 

I would like this Program to WORK.  AND NOT VIA THE OPENVPN.  You guys need to FIX THE AIRVPN CLIENT, so it WORKS!