New User and MacOS X Settings

[wolfgang12 0]

hallo,

yesterday i sent you a support ticket and i've got no answer from you and so try it here again:

like in Setup descriptor i installed tunnelblick and created a configuration,but one question is for me: how are the settings

in the System/Network ? Do i have to got a new setting for your service ?

Cause when i'm asking my ip the area where I'm living was shown correctly :-(

please give me a message.

thank you wolfgang

[Staff 9972]

hallo,

yesterday i sent you a support ticket and i've got no answer from you and so try it here again:

like in Setup descriptor i installed tunnelblick and created a configuration,but one question is for me: how are the settings

in the System/Network ? Do i have to got a new setting for your service ?

Cause when i'm asking my ip the area where I'm living was shown correctly :-(

please give me a message.

thank you wolfgang

Hello!

This admin has verified that the support team had sent a proper answer to you, we're sorry that you did not receive it (maybe you can check your inbox spam folder?).

Anyway, the answer is quick: no, you don't need to modify any System Setting. If your real IP is detected, please send us your Tunnelblick logs (just after you have established a connection) at your earliest convenience, they may be very useful for troubleshooting. A general advice: please keep in mind that Tunnelblick 3.2.8 is NOT compatible with Mountain Lion (Mac OS X 10.8.x) so if it's your case you need to upgrade to Tunnelblick 3.3beta21b.

Kind regards

[wolfgang12 0]

ok, thank you for your answer,in the attachments i sent you the log file from tunnelblick

greets Wolfgang

[wolfgang12 0]

sorry your mails to me where going in the Junk-Folder,but now i change the settings :-)

thanks and greets wolfgang