[SOLVED] Netflix UK using OpenVPN on IOS

[radiohed 2]

I can't seem to get the UK Netflix working on my iPad. I've successfully got BBC iPlayer working (I'm in Germany at the moment), but Netflix just gets stuck at the loading screen.

I read somewhere that Netflix uses both ports 443 and 80. Is this the problem? I've configured OpenVPN on the iPad for both ports, but it looks like it can only do one at a time.

Any help would be appreciated.

[Staff 9972]

I can't seem to get the UK Netflix working on my iPad. I've successfully got BBC iPlayer working (I'm in Germany at the moment), but Netflix just gets stuck at the loading screen.

I read somewhere that Netflix uses both ports 443 and 80. Is this the problem? I've configured OpenVPN on the iPad for both ports, but it looks like it can only do one at a time.

Any help would be appreciated.

Hello!

Contrarily to BBC iPlayer, UK Netflix is not accessible from our german servers. You can access it only from our UK servers.

Also, we ignore the geographical detection system of Netflix: if the problem persists try to prevent your iOS to send out your real location by disabling location detection (iOS can determine your real location and send it not only from IP address, but also from GPS and surrounding WiFi hot-spots). Additionally, some iOS apps might try (without your consent) to extract your geolocation information from photographs and send them to a 3rd party (example: http://arstechnica.com/apple/2013/02/path-promises-fix-for-new-privacy-liberties-taken-by-ios-app/ ).

Kind regards

[radiohed 2]

Thanks for your response. I didn't make myself very clear. I'm in Germany but I am, in fact, connecting to one of the UK servers. When not connected to a UK server, the Netflix app immediately gives me an error about my location. It is when connected to a UK server that it simply gets stuck on the loading screen.

I tried your suggestion of disabling location services, but that didn't help unfortunately. Perhaps it is one of the other possible reasons you mentioned.

Has anyone else had any success getting the UK Netflix app to work over the VPN? It is just the app that's not working, accessing the UK website works fine.

[radiohed 2]

Managed to solve my problem. I simply had to flick the reset switch in the Netflix settings in the iPad's settings app.