ANSWERED Eddie stuck on trying to connect

[Nitrox 0]

Hey,

After updating the client to the newest version, when I manually start Eddie, sometimes he goes on a loop of trying to connect and disconecting. After that happens it blocks my internet, until i restart my pc. I have no idea why it's happening, and the fact that a simple restart can sometimes fix it, means that there is nothing other than Eddie that is to blame here. 

Attached logs in the file.

Eddie.txt

[Staff 10687]

@Nitrox

Hello!

Thank you for the report, it shows the cause. Your system has two Eddie tunnel adapters, "Eddie" and "Eddie 1". "Eddie 1" was left behind by an earlier session that did not close properly (the log starts with "Recovery. Unexpected crash?"): even after Eddie has disconnected, it is still up with a VPN address and it still holds the VPN routes 0.0.0.0/1 and 128.0.0.0/1.

When Eddie connects, the new tunnel itself works (the WireGuard handshake succeeds), but Windows answers that the VPN routes "already exist", so your traffic goes to the stale adapter instead of the new tunnel. The route check then times out, Eddie disconnects and tries the next server, which is the loop you see. After Eddie gives up, those leftover routes still capture all your traffic, which is why the internet stays blocked until you restart: the restart removes the stale adapter.

To fix it:

1. Close Eddie completely.
2. Restart Windows using Start > Power > Restart, not Shut down followed by powering on. With Windows Fast Startup enabled (the default), a shutdown does not fully reset the system, while Restart always does.
3. If the problem comes back, close Eddie, open Device Manager, select View > Show hidden devices, expand "Network adapters" and uninstall every "Eddie Tunnel" entry (for example "Eddie Tunnel" and "Eddie Tunnel #2"). Then restart Windows (Restart, as above) and start Eddie, which will create a new adapter when it connects.

If the problem persists after these steps, please attach a new system report generated right after a failed connection attempt, before closing Eddie or restarting Windows.

Kind regards

[Nitrox 0]

Steps 1 and 2 fixed my issue, to be safe, I also did step 3. Thanks

Edited ... by Nitrox