ANSWERED Port Forwarding problem

[8b752fe00bfa513670da30ef68 0]

Hi,

I have a web server hosted in my home network, and I am trying to access it remotely via my public IP address. However, when I am connected to AirVPN,
I am unable to access the server from outside my network.
I have confirmed that the server is properly set up with port forwarding (ports 80 and 443) on my router, and it is accessible when I disconnect from the VPN.

Here are the details of my setup:
I have mapped Port 8346 on AirVPN’s website to Port 8346 (one of the 5 available ports).
In my ASUS router, I then map Port 8346 to Port 443 (the internal port used by my web server for HTTPS).
The web server is hosted in my local network (on a static IP address).
The issue occurs when I am connected to AirVPN and try to access the web server via my public IP address.
I have already tested that the web server is accessible when I am not connected to AirVPN, confirming that the port forwarding is properly set up on my router.
Could you please assist me in diagnosing the issue? Specifically, I would like to know:
Does AirVPN affect local port forwarding or local network traffic when connected?
Are there any settings or configurations I should be aware of to ensure that traffic to my web server is properly routed while connected to AirVPN?
Is there any way to configure the VPN connection or AirVPN to allow access to my internal web server while connected to the VPN?
I appreciate your help in resolving this issue and look forward to your advice.

Thank you

[Tech Jedi Alex 1543]

Am I right in understanding that the router connects to AirVPN, then?

[Staff 10525]

@8b752fe00bfa513670da30ef68

Hello!

Your web site is reachable from the Internet when your system is connected to any VPN server, therefore your setup is correct.

For the readers:
https://airvpn.org/faq/port_forwarding/

Essential checklist in case of issues:
https://airvpn.org/forums/topic/66388-port-forwarding/?do=findComment&comment=243305

Kind regards
 

[8b752fe00bfa513670da30ef68 0]

The problem has been solved, it was due to an incorrect router setting, i.e. not with AirVPN!
AirVPN port forwarding works very well! :-)
Support gave me a tip that I have to use the tunX interface (virtual VPN port) on the router for port forwarding. That fixed the problem.
Thank you!