all servers unreachable

[zeroone1zero 0]

v2.20, ipv4, Tap adapter (tunnel adapter would never install)
No recent OS updates.  No active AV.

The vpn worked flawlessly for a long, long time.  5-Star server scores
were bountiful. Then a couple of weeks ago I noticed it bogging down trying to connect to a server and that the server scores were 2-Star at best.

For a week or so there were 2 servers that I could connec to successfully.
Then they too were unreachable.

I have checked and rechecked settings.  Disabled, uninstalled and re-
installed v2.20.  Installed v2.24 and the behaviour was unchanged.  I then
went so far as to restore a 1 year old Macrium image -- to no avail.

Hopefully some kind soul can take a look at the attached log file and help
me sort this out.

TIA

airvpn log.txt

[Staff 10417]

@zeroone1zero

Hello!

Please delete the configuration file C:\Users\User\AppData\Local\Eddie\default.profile while Eddie is NOT running and upgrade again to Eddie 2.24.6, then generate and publish a complete system report according to the instructions available here:
https://airvpn.org/forums/topic/50663-youve-been-asked-for-a-support-filesystem-report-–-heres-what-to-do/

Kind regards
 

[zeroone1zero 0]

Thank you so much!

report attached

report.txt

[Staff 10417]

@zeroone1zero

Hello!

What is the problem? Eddie is ready and waiting for input. Setup seems fine and Eddie can reach the Internet and resolve names. Please generate the system report after the problem has occurred (i.e. log in to AirVPN from Eddie's main window, try a connection to some server, reproduce the problem and only then generate the report).

Kind regards