New broadband provider

[donetello 0]

Just switched from no one/home telecom to toob 900 mbps service and tried it with air vpn to download a file I am only getting 200kbps speeds with the vpn on,never had any issues with home telecom speeds with the vpn on.
is this a known issue with toob as I will be cancelling if it is.
any advice appreciated.

[Staff 10417]

On 1/11/2026 at 12:35 AM, donetello said:

Just switched from no one/home telecom to toob 900 mbps service and tried it with air vpn to download a file I am only getting 200kbps speeds with the vpn on,never had any issues with home telecom speeds with the vpn on.
is this a known issue with toob as I will be cancelling if it is.
any advice appreciated.

Hello!

We are not familiar with toob, let's see whether someone else answers. However, you might need some fine tuning. Can you please add your Operating System name and version, the software you run to connect to AirVPN servers, and publish the log of such software taken while the problem is ongoing?

Kind regards