ANSWERED Plex Media server port forwarding issue

[KnightRiderX420 0]

does anyone know how to correctly configure the plex media server so it recognizes the port i created and stays connected to it> i can get it to connect but only for a second then it drops or goes red i cant get the light to stay steady green i also have 2 other ports those both report as open when i click test and work with 2 other programs 1 separate program per port but when i tried to make a port for plex it won't stay connected i am on tmobile 5g cgnat home internet so if this can be fixed please tell me how. thankyou.

[KnightRiderX420 0]

16 hours ago, KnightRiderX420 said:

does anyone know how to correctly configure the plex media server so it recognizes the port i created and stays connected to it> i can get it to connect but only for a second then it drops or goes red i cant get the light to stay steady green i also have 2 other ports those both report as open when i click test and work with 2 other programs 1 separate program per port but when i tried to make a port for plex it won't stay connected i am on tmobile 5g cgnat home internet so if this can be fixed please tell me how. thankyou.

Please note I figured out the issue on my own by reading further threw your forum I changed the public port number of the port i chose for my plex server to 32400 and made the custom port number that was assigned work and stay steady green. your port forwarding page also reports all 3 of my ports are opened 1 for plex 1 for qBitTorrent and 1 for nicotine+ they are all good to go now.

[Staff 10407]

13 minutes ago, KnightRiderX420 said:

Please note I figured out the issue on my own by reading further threw your forum I changed the public port number of the port i chose for my plex server to 32400 and made the custom port number that was assigned work and stay steady green. your port forwarding page also reports all 3 of my ports are opened 1 for plex 1 for qBitTorrent and 1 for nicotine+ they are all good to go now.

Thank you very much. 

For the readers: the key information here and other threads where the problem could be resolved swiftly is that it does not matter how you configure it, Plex will always listen to port 32400 of the VPN interface. Therefore, AirVPN's port "re-mapping" function comes handy. Once you choose a random port for your Plex server on your AirVPN account port panel, fill the "Local" field with "32400". Reach the Plex server from the Internet on the port remotely forwarded and the VPN server will take care to forward the packets to port 32400 of your local VPN interface.

Kind regards