Unable to login to any servers. Authorization failed, maybe you are connected from another machine?

mordants

When I try to login, it say's unable to login, I maybe logged in via another machine

I have no other machine.

I came home and notice my connection had dropped so i tried to reconnect and am having issue. Do I have a Ghost account/ip idling...is there a way to kill this?

So currently, I cannot connect. Anything I can do to fix this.

It does not matter which server I try to use, i get the same error on all of them

Thanks

2/16/2013 - 2:17 AM AirVPN client version: 1.7

2/16/2013 - 2:17 AM Reading options from C:\Users\xxxx\AppData\Roaming\AirVPN\Air\1.0.0.0\AirVPN.xml

2/16/2013 - 2:17 AM OpenVPN bundle version: OpenVPN 2.2.2

2/16/2013 - 2:17 AM OpenVPN current version: OpenVPN 2.2.2

2/16/2013 - 2:17 AM Ready.

2/16/2013 - 2:17 AM Login...

2/16/2013 - 2:17 AM Login success.

2/16/2013 - 2:18 AM Contacting service...

2/16/2013 - 2:18 AM Connecting...

2/16/2013 - 2:18 AM OpenVPN 2.2.2 Win32-MSVC++ [sSL] [LZO2] [PKCS11] built on Dec 15 2011

2/16/2013 - 2:18 AM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

2/16/2013 - 2:18 AM LZO compression initialized

2/16/2013 - 2:18 AM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

2/16/2013 - 2:18 AM Socket Buffers: R=[8192->8192] S=[8192->8192]

2/16/2013 - 2:18 AM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

2/16/2013 - 2:18 AM Local Options hash (VER=V4): '22188c5b'

2/16/2013 - 2:18 AM Expected Remote Options hash (VER=V4): 'a8f55717'

2/16/2013 - 2:18 AM UDPv4 link local: [undef]

2/16/2013 - 2:18 AM UDPv4 link remote: 95.211.191.33:443

2/16/2013 - 2:18 AM TLS: Initial packet from 95.211.191.33:443, sid=0e6dfd15 ab39cefd

2/16/2013 - 2:18 AM VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

2/16/2013 - 2:18 AM VERIFY OK: nsCertType=SERVER

2/16/2013 - 2:18 AM VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

2/16/2013 - 2:18 AM Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

2/16/2013 - 2:18 AM Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

2/16/2013 - 2:18 AM Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

2/16/2013 - 2:18 AM Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

2/16/2013 - 2:18 AM Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

2/16/2013 - 2:18 AM [server] Peer Connection Initiated with 95.211.191.33:443

2/16/2013 - 2:18 AM SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

2/16/2013 - 2:18 AM AUTH: Received AUTH_FAILED control message

2/16/2013 - 2:18 AM Authorization failed. Maybe you are connected from another machine?

2/16/2013 - 2:18 AM Failed to start.

2/16/2013 - 2:18 AM Disconnecting...

2/16/2013 - 2:18 AM SIGTERM received, sending exit notification to peer

2/16/2013 - 2:18 AM SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

2/16/2013 - 2:18 AM TCP/UDP: Closing socket

2/16/2013 - 2:18 AM SIGTERM[soft,exit-with-notification] received, process exiting

mysticroots

Since this morning i am unable to connect to any server using the client. I always get;

Login - Enter (various servers) - Connecting - Checking - Disconnecting (popup saying offline)

Thanks for any help.

kittyberry

About an hour ago I disconnected from the AirVPN client, and when I tried to reconnect a few minutes ago, something strange happened. I'm able to connect to servers regularly, however, immediately after the connection is made, a notification pops up saying "Offline", and immediately the service starts to disconnect. I've tried exiting and restarting the program to no avail. Here is my log:

2/16/2013 - 3:09 AM AirVPN client version: 1.7

2/16/2013 - 3:09 AM Reading options from C:\Users\Katie\AppData\Roaming\AirVPN\Air\1.0.0.0\AirVPN.xml

2/16/2013 - 3:09 AM OpenVPN bundle version: OpenVPN 2.2.2

2/16/2013 - 3:09 AM OpenVPN current version: OpenVPN 2.2.2

2/16/2013 - 3:09 AM Ready.

2/16/2013 - 3:09 AM Login...

2/16/2013 - 3:09 AM Login success.

2/16/2013 - 3:09 AM Contacting service...

2/16/2013 - 3:09 AM Connecting...

2/16/2013 - 3:09 AM OpenVPN 2.2.2 Win32-MSVC++ [sSL] [LZO2] [PKCS11] built on Dec 15 2011

2/16/2013 - 3:09 AM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

2/16/2013 - 3:09 AM LZO compression initialized

2/16/2013 - 3:09 AM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

2/16/2013 - 3:09 AM Socket Buffers: R=[8192->8192] S=[8192->8192]

2/16/2013 - 3:09 AM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

2/16/2013 - 3:09 AM Local Options hash (VER=V4): '22188c5b'

2/16/2013 - 3:09 AM Expected Remote Options hash (VER=V4): 'a8f55717'

2/16/2013 - 3:09 AM UDPv4 link local: [undef]

2/16/2013 - 3:09 AM UDPv4 link remote: 31.193.12.98:443

2/16/2013 - 3:09 AM TLS: Initial packet from 31.193.12.98:443, sid=f02edd42 57e8e9a4

2/16/2013 - 3:09 AM VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

2/16/2013 - 3:09 AM VERIFY OK: nsCertType=SERVER

2/16/2013 - 3:09 AM VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

2/16/2013 - 3:09 AM Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

2/16/2013 - 3:09 AM Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

2/16/2013 - 3:09 AM Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

2/16/2013 - 3:09 AM Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

2/16/2013 - 3:09 AM Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

2/16/2013 - 3:09 AM [server] Peer Connection Initiated with 31.193.12.98:443

2/16/2013 - 3:09 AM SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

2/16/2013 - 3:09 AM PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 60,ifconfig 10.4.30.34 10.4.30.33'

2/16/2013 - 3:09 AM OPTIONS IMPORT: timers and/or timeouts modified

2/16/2013 - 3:09 AM OPTIONS IMPORT: LZO parms modified

2/16/2013 - 3:09 AM OPTIONS IMPORT: --ifconfig/up options modified

2/16/2013 - 3:09 AM OPTIONS IMPORT: route options modified

2/16/2013 - 3:09 AM OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

2/16/2013 - 3:09 AM ROUTE default_gateway=10.102.0.1

2/16/2013 - 3:09 AM TAP-WIN32 device [Local Area Connection 4] opened: \\.\Global\{B9DBFA46-4D40-4754-9155-16E5D609FDBB}.tap

2/16/2013 - 3:09 AM TAP-Win32 Driver Version 9.9

2/16/2013 - 3:09 AM TAP-Win32 MTU=1500

2/16/2013 - 3:09 AM Notified TAP-Win32 driver to set a DHCP IP/netmask of 10.4.30.34/255.255.255.252 on interface {B9DBFA46-4D40-4754-9155-16E5D609FDBB} [DHCP-serv: 10.4.30.33, lease-time: 31536000]

2/16/2013 - 3:09 AM Successful ARP Flush on interface [18] {B9DBFA46-4D40-4754-9155-16E5D609FDBB}

2/16/2013 - 3:09 AM TEST ROUTES: 2/2 succeeded len=1 ret=1 a=0 u/d=up

2/16/2013 - 3:09 AM C:\WINDOWS\system32\route.exe ADD 31.193.12.98 MASK 255.255.255.255 10.102.0.1

2/16/2013 - 3:09 AM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4

2/16/2013 - 3:09 AM Route addition via IPAPI succeeded [adaptive]

2/16/2013 - 3:09 AM C:\WINDOWS\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.4.30.33

2/16/2013 - 3:09 AM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

2/16/2013 - 3:09 AM Route addition via IPAPI succeeded [adaptive]

2/16/2013 - 3:09 AM C:\WINDOWS\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.4.30.33

2/16/2013 - 3:09 AM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

2/16/2013 - 3:09 AM Route addition via IPAPI succeeded [adaptive]

2/16/2013 - 3:09 AM C:\WINDOWS\system32\route.exe ADD 10.4.0.1 MASK 255.255.255.255 10.4.30.33

2/16/2013 - 3:09 AM ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=30 and dwForwardType=4

2/16/2013 - 3:09 AM Route addition via IPAPI succeeded [adaptive]

2/16/2013 - 3:09 AM Initialization Sequence Completed

2/16/2013 - 3:09 AM Starting Management Interface...

2/16/2013 - 3:09 AM Checking...

2/16/2013 - 3:09 AM Offline.

2/16/2013 - 3:09 AM SIGTERM received, sending exit notification to peer

2/16/2013 - 3:09 AM TCP/UDP: Closing socket

2/16/2013 - 3:09 AM Disconnected.

2/16/2013 - 3:09 AM C:\WINDOWS\system32\route.exe DELETE 10.4.0.1 MASK 255.255.255.255 10.4.30.33

2/16/2013 - 3:09 AM Route deletion via IPAPI succeeded [adaptive]

2/16/2013 - 3:09 AM C:\WINDOWS\system32\route.exe DELETE 31.193.12.98 MASK 255.255.255.255 10.102.0.1

2/16/2013 - 3:09 AM Route deletion via IPAPI succeeded [adaptive]

2/16/2013 - 3:09 AM C:\WINDOWS\system32\route.exe DELETE 0.0.0.0 MASK 128.0.0.0 10.4.30.33

2/16/2013 - 3:09 AM Route deletion via IPAPI succeeded [adaptive]

2/16/2013 - 3:09 AM C:\WINDOWS\system32\route.exe DELETE 128.0.0.0 MASK 128.0.0.0 10.4.30.33

2/16/2013 - 3:09 AM Route deletion via IPAPI succeeded [adaptive]

2/16/2013 - 3:09 AM Closing TUN/TAP interface

2/16/2013 - 3:09 AM SIGTERM[hard,] received, process exiting

Staff

Hello!

At the time of your writing we had approx. 15 "tormented" minutes caused by db lack of sync. The problem was solved, please feel free to let us know if it's all right now.

Kind regards

mordants

Just tried this now and its working...

Thx

kittyberry

I can connect now, but it doesn't actually connect. My IP address doesn't change at all, according to the AirVPN statistics, along with a few other IP detecting sites. So, it says I am connecting, but in reality I'm not - and this is with any server/options. Here is one log:

2/16/2013 - 7:27 PM AirVPN client version: 1.7

2/16/2013 - 7:27 PM Reading options from C:\Users\Katie\AppData\Roaming\AirVPN\Air\1.0.0.0\AirVPN.xml

2/16/2013 - 7:27 PM OpenVPN bundle version: OpenVPN 2.2.2

2/16/2013 - 7:27 PM OpenVPN current version: OpenVPN 2.2.2

2/16/2013 - 7:27 PM Ready.

2/16/2013 - 7:27 PM Login...

2/16/2013 - 7:27 PM Login success.

2/16/2013 - 7:27 PM Contacting service...

2/16/2013 - 7:27 PM Connecting...

2/16/2013 - 7:27 PM OpenVPN 2.2.2 Win32-MSVC++ [sSL] [LZO2] [PKCS11] built on Dec 15 2011

2/16/2013 - 7:27 PM NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

2/16/2013 - 7:27 PM LZO compression initialized

2/16/2013 - 7:27 PM Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

2/16/2013 - 7:27 PM Socket Buffers: R=[8192->8192] S=[8192->8192]

2/16/2013 - 7:27 PM Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

2/16/2013 - 7:27 PM Local Options hash (VER=V4): '22188c5b'

2/16/2013 - 7:27 PM Expected Remote Options hash (VER=V4): 'a8f55717'

2/16/2013 - 7:27 PM UDPv4 link local: [undef]

2/16/2013 - 7:27 PM UDPv4 link remote: 31.193.12.74:443

2/16/2013 - 7:27 PM TLS: Initial packet from 31.193.12.74:443, sid=c88e7370 15d9ce40

2/16/2013 - 7:27 PM VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

2/16/2013 - 7:27 PM VERIFY OK: nsCertType=SERVER

2/16/2013 - 7:27 PM VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

2/16/2013 - 7:27 PM Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

2/16/2013 - 7:27 PM Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

2/16/2013 - 7:27 PM Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

2/16/2013 - 7:27 PM Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

2/16/2013 - 7:27 PM Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

2/16/2013 - 7:27 PM [server] Peer Connection Initiated with 31.193.12.74:443

2/16/2013 - 7:27 PM SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

2/16/2013 - 7:27 PM PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 60,ifconfig 10.4.25.150 10.4.25.149'

2/16/2013 - 7:27 PM OPTIONS IMPORT: timers and/or timeouts modified

2/16/2013 - 7:27 PM OPTIONS IMPORT: LZO parms modified

2/16/2013 - 7:27 PM OPTIONS IMPORT: --ifconfig/up options modified

2/16/2013 - 7:27 PM OPTIONS IMPORT: route options modified

2/16/2013 - 7:27 PM OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

2/16/2013 - 7:27 PM ROUTE default_gateway=10.102.0.1

2/16/2013 - 7:27 PM TAP-WIN32 device [Local Area Connection 4] opened: \\.\Global\{B9DBFA46-4D40-4754-9155-16E5D609FDBB}.tap

2/16/2013 - 7:27 PM TAP-Win32 Driver Version 9.9

2/16/2013 - 7:27 PM TAP-Win32 MTU=1500

2/16/2013 - 7:27 PM Notified TAP-Win32 driver to set a DHCP IP/netmask of 10.4.25.150/255.255.255.252 on interface {B9DBFA46-4D40-4754-9155-16E5D609FDBB} [DHCP-serv: 10.4.25.149, lease-time: 31536000]

2/16/2013 - 7:27 PM Successful ARP Flush on interface [18] {B9DBFA46-4D40-4754-9155-16E5D609FDBB}