ANSWERED Linux Mint 22 - connection issue

[Михаил 2]

Good day, I just can not connect to any servers. I try to change to several protocols in the options but Eddie server screen is all red (never had this in the past) and when I click to "connect now", noting happen. 

I just install Linux Mint 22 and I have a fresh Eddie package download. 

[Staff 10691]

3 hours ago, Михаил said:

Good day, I just can not connect to any servers. I try to change to several protocols in the options but Eddie server screen is all red

Hello!

As you may have inferred from the "Login required" string visible on your screenshot you need to log your account in to the infrastructure. You can do it from Eddie's main window. Now, in a few countries (Russia, Iran, Azerbaijan) the login procedure to the servers that have this purpose ("bootstrap servers") may have been blocked. If you see that Eddie throws error messages such as "Login failed" or anything related to bootstrap server you will need to (try to) circumvent the block, probably by not using Eddie. This thread may help you:
https://airvpn.org/forums/topic/59479-block-vpn-in-russia/

You can also open a ticket to get assistance by AirVPN support team. Remember to include a system report generated by Eddie, please see here:
https://airvpn.org/forums/topic/50663-youve-been-asked-for-a-support-filesystem-report-%E2%80%93-heres-what-to-do/

Kind regards
 

[Михаил 2]

In deed, I wasn't connected.
Now everything is working perfectly. Thank you for your help.