can't connect

[hellophia 0]

hello,
I can't get online at all with or without eddie. I ran into an issue where the client was timing out on "checking authorization." I tried to quit and restart the client, but it wouldn't quit, just stalled on quitting indefinitely. I force quit, restarted my laptop, no luck. I looked up possible solutions online and tried things I found on these forums. I tried deleting DNS servers from the network settings and put 8.8.8.8 instead. I tried renewing the DHCP lease. I tried flushing DNS cache. I tried deleting my profile, now the client times out on login. even with eddie closed I can't connect (error: dns_probe_finished_no_internet), so I can't reinstall it because I have no internet access. I can't get the logs off my computer. I'm posting this from my phone. please help!!!

macbook pro 13 inch 2016
monterey 12.7.6

[Staff 10232]

Hello!

Please make sure that Eddie is not running, check your system DNS settings and set publicly reachable DNS servers. We usually recommend Quad9:
9.9.9.9
149.112.112.112
2620:fe::fe

for their commitment to privacy and neutrality. 

How to change DNS settings on macOS:
https://support.apple.com/guide/mac-help/change-dns-settings-on-mac-mh14127/mac

Kind regards
 

[mello-hello 0]

33 minutes ago, Staff said:

Hello!

Please make sure that Eddie is not running, check your system DNS settings and set publicly reachable DNS servers. We usually recommend Quad9:
9.9.9.9
149.112.112.112
2620:fe::fe

for their commitment to privacy and neutrality. 

How to change DNS settings on macOS:
https://support.apple.com/guide/mac-help/change-dns-settings-on-mac-mh14127/mac

Kind regards
 

Thank you for replying. I tried this, but no luck. 

FYI, when I do scutil —dns I see 
Edited ... by mello-hello
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