ANSWERED Issue with correct IP

[PaulKnauer 1]

Hi, I am having a strange issue. When I connect to the Air VPN using the Mac SW in the air vpn sw i get IP 213.152.162.154 and if I go to the port checker site or my IP site I get a different one 213.152.161.162 this way the port fwding doesn´t work. Can someone help?

[Staff 10126]

3 minutes ago, PaulKnauer said:

Hi, I am having a strange issue. When I connect to the Air VPN using the Mac SW in the air vpn sw i get IP 213.152.162.154 and if I go to the port checker site or my IP site I get a different one 213.152.161.162 this way the port fwding doesn´t work. Can someone help?

Hello!

We are investigating this confirmed malfunction, thanks a lot for the head up. We will keep you posted as soon as possible.

Kind regards
 

[Staff 10126]

Hello!

The issue has been detected, understood and isolated. A fix is ongoing.

Kind regards
 

[Staff 10126]

Hello!

The fix has been applied. Please disconnect and re-connect to check whether the problem is resolved for your own account. Should any issue persist do not hesitate to write again here and/or on a ticket.

Kind regards
 

[PaulKnauer 1]

Thank you , is working now. Thanks for your work