ANSWERED Eddie 2.24.6 Debian problems

[misam 9]

Eddie 2.24.6 deb version does not connect anymore to any server as of today. It prompts a "wireguard handshake timeout" error. Switching to another protocol (openVPN) does not help because it starts connecting/disconnecting loop until I exit it. 
Strangely enough, no issues with the Fedora version and the Arch (AUR) version, they both work perfectly. 

[Staff 10691]

 Hello!

Can you please send us a system report generated by Eddie just after connection attempts with OpenVPN and WireGuard have failed? Please see here:
https://airvpn.org/forums/topic/50663-youve-been-asked-for-a-support-filesystem-report-–-heres-what-to-do/

Kind regards
 

[misam 9]

1 hour ago, Staff said:

 Hello!

Can you please send us a system report generated by Eddie just after connection attempts with OpenVPN and WireGuard have failed? Please see here:
https://airvpn.org/forums/topic/50663-youve-been-asked-for-a-support-filesystem-report-–-heres-what-to-do/

Kind regards
 

shall I attach them here or send by email?

 

 

[Staff 10691]

Hello!

From your ticket, we post the reply here according to your request and for readers' comfort.

Thank you, we see the problem. You forced Eddie to connect over IPv6 but there is no IPv6 gateway in your system.
 

Quote

network.entry.iplayer: ipv6-ipv4

 

but

 

Quote

. 2025.01.16 16:31:05 - Routes, skipped for 2001:ac8:20:2a:818d:602e:cf31:f199 : IPv6 Net gateway not available.

 

Either your router or your ISP are not offering IPv6 support, or were not offering it when you generated the report. You should be able to solve the problem by switching back to IPv4 connection, the default setting. You can do it in Eddie's "Preferences" > "Networking" window, on the "Internet Protocol used for connection" combo box. Set it to "IPv4, IPv6" (currently you switched to "IPv6, IPv4").

Kind regards