Can log in but AirVPN fails to start.....

[russdcm 0]

Hi,

I can log on ok but i am failing to connect, checking the logs you can see it is having a problem with:

CreateFile failed on TAP device: \\.\Global\{00BB1290-674A-4E20-A391-5A3336BDDE8C}.tap

All TAP-Win32 adapters on this system are currently in use.

Im not sure what has changed today or how to fix it if it is a problem at my end.

12/12/2012 - 17:31 AirVPN client version: 1.7

12/12/2012 - 17:31 Reading options from C:\Users\Russ\AppData\Roaming\AirVPN\Air\1.0.0.0\AirVPN.xml

12/12/2012 - 17:31 OpenVPN bundle version: OpenVPN 2.2.2

12/12/2012 - 17:31 OpenVPN current version: OpenVPN 2.2.2

12/12/2012 - 17:31 Ready.

12/12/2012 - 17:31 Login...

12/12/2012 - 17:32 Login success.

12/12/2012 - 17:32 Contacting service...

12/12/2012 - 17:32 Connecting...

12/12/2012 - 17:32 OpenVPN 2.2.2 Win32-MSVC++ [sSL] [LZO2] [PKCS11] built on Dec 15 2011

12/12/2012 - 17:32 NOTE: OpenVPN 2.1 requires '--script-security 2' or higher to call user-defined scripts or executables

12/12/2012 - 17:32 LZO compression initialized

12/12/2012 - 17:32 Control Channel MTU parms [ L:1558 D:138 EF:38 EB:0 ET:0 EL:0 ]

12/12/2012 - 17:32 Socket Buffers: R=[8192->8192] S=[8192->8192]

12/12/2012 - 17:32 Data Channel MTU parms [ L:1558 D:1450 EF:58 EB:135 ET:0 EL:0 AF:3/1 ]

12/12/2012 - 17:32 Local Options hash (VER=V4): '22188c5b'

12/12/2012 - 17:32 Expected Remote Options hash (VER=V4): 'a8f55717'

12/12/2012 - 17:32 UDPv4 link local: [undef]

12/12/2012 - 17:32 UDPv4 link remote: 31.193.12.74:443

12/12/2012 - 17:32 TLS: Initial packet from 31.193.12.74:443, sid=19cd47ca 83aa0260

12/12/2012 - 17:32 VERIFY OK: depth=1, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=airvpn.org_CA/emailAddress=info@airvpn.org

12/12/2012 - 17:32 VERIFY OK: nsCertType=SERVER

12/12/2012 - 17:32 VERIFY OK: depth=0, /C=IT/ST=IT/L=Perugia/O=airvpn.org/CN=server/emailAddress=info@airvpn.org

12/12/2012 - 17:32 Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

12/12/2012 - 17:32 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

12/12/2012 - 17:32 Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key

12/12/2012 - 17:32 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication

12/12/2012 - 17:32 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA

12/12/2012 - 17:32 [server] Peer Connection Initiated with 31.193.12.74:443

12/12/2012 - 17:32 SENT CONTROL [server]: 'PUSH_REQUEST' (status=1)

12/12/2012 - 17:32 PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 10.4.0.1,comp-lzo no,route 10.4.0.1,topology net30,ping 10,ping-restart 60,ifconfig 10.4.16.198 10.4.16.197'

12/12/2012 - 17:32 OPTIONS IMPORT: timers and/or timeouts modified

12/12/2012 - 17:32 OPTIONS IMPORT: LZO parms modified

12/12/2012 - 17:32 OPTIONS IMPORT: --ifconfig/up options modified

12/12/2012 - 17:32 OPTIONS IMPORT: route options modified

12/12/2012 - 17:32 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified

12/12/2012 - 17:32 ROUTE default_gateway=192.168.0.1

12/12/2012 - 17:32 CreateFile failed on TAP device: \\.\Global\{00BB1290-674A-4E20-A391-5A3336BDDE8C}.tap

12/12/2012 - 17:32 All TAP-Win32 adapters on this system are currently in use.

12/12/2012 - 17:32 Exiting

12/12/2012 - 17:32 Failed to start.

[Staff 9972]

Hello!

OpenVPN can't access the TAP-Win32 adapter. Please make sure that it is enabled:

On Windows XP: Open Control Panel-->Network and Internet connections-->Network Connections. Right-click on "TAP-Win32 Adapter V9" and select "Enable".

Windows Vista: Open Control Panel-->Network and Internet-->Network and Sharing Center-->Manage network connections. Right-click "TAP-Win32 Adapter V9" and select Enable.

Windows 7: Open Control Panel-->Network and Internet-->Network and Sharing Center-->Change Adapter Settings. Right-click on "TAP-Win32 Adapter V9" and select Enable.

If you find that the TAP adapter is already enabled, select "Disable", apply the change, then select "Enable".

Please feel free to let us know whether the above solves the problem.

Kind regards

[russdcm 0]

Sorted thanks! worked immediately after enabling the adaptor... that i hadnt realised i must have turned off somehow!

[Staff 9972]

Sorted thanks! worked immediately after enabling the adaptor... that i hadnt realised i must have turned off somehow!

Hello!

Thank you for the information, we're very glad to know that the problem is solved.

It's not your fault, we have dozens of support requests because the TUN/TAP adapter is disabled. It's impossible that all of these requests come from persons who inadvertently switched off the adapter. There must be some condition for which Windows switches it off, however we have been unable so far to determine such condition.

Kind regards