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KikiCooled

ANSWERED Stuck on disconnection pending

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Hi, having configured AirVPN/Eddie to connect to the internet and integrate qbittorrent, I have had to troubleshoot a couple of issues. One was to renew my device through the client area. I noticed that I had a active connection even after disconnecting from my device when I had a look at connections. I clicked on disconnect now and it is now stuck on that section. I can however use a second connection (because there are 5 available connections for my profile). I am however worried about this, in case it causes issues in the future. I saw one thread where Staff had promised to refund due to all five connection slots being locked due to this error. Any assistance will be appreciated. Thanks!

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@KikiCooled

Hello!

You have no active sessions. When a disconnection is not notified by the client (for example accidental disconnection), please allow at least 2 minutes before the system frees the connection slot.

Kind regards
 

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