ANSWERED Limit connections

[moo1eman 0]

Hello, I have a problem, I only have 2 devices through which I use vpn, but I get an error when connecting! 
“Limit of 5 connections per account reached” 

[OpenSourcerer 1409]

How many sessions are active?

[moo1eman 0]

I am now in the active sessions and trying to close all, I do not understand why there are 5-6 and more, I close and they open again ! 

[OpenSourcerer 1409]

How do you connect to AirVPN? Exclusively via Eddie? How do you close the connection?
Did you share your device key pairs with anyone?

[Staff 9893]

On 8/22/2024 at 6:10 PM, moo1eman said:

I am now in the active sessions and trying to close all, I do not understand why there are 5-6 and more, I close and they open again ! 

Hello!

There are only two active connection from your account, and they are both real and exchanging data, can we consider the problem resolved? If not, please reply to the questions by @OpenSourcerer to let the community help you. Also check your AirVPN account "Client Area" panel and see whether your recognize (according to Operating System and used software) the connections or they seem to come from machines that you don't know (for example if they come from Windows and you don't use Windows then you have a "red alert" telling you that someone else is using your certificate and key).

Kind regards