ANSWERED Can't connect to any server

[Scaller 0]

Hi,

I am facing issues using the Eddie client. I used to be able to connect to servers freely and I am not sure why that is not the case anymore. If I try to connect to a sever, it goes through the process but gets stuck saying "Connecting to <server name>.

Quote

I 2024.08.05 19:50:05 - Checking authorization ...
. 2024.08.05 19:50:05 - Using WinTun network interface "Eddie (Wintun Userspace Tunnel)"
! 2024.08.05 19:50:05 - Connecting to Hydrus (Netherlands, Alblasserdam)
. 2024.08.05 19:50:05 - Routes, add 213.152.162.12/32 for interface "Radmin VPN (Famatech Radmin VPN Ethernet Adapter)".
. 2024.08.05 19:50:05 - Routes, add 213.152.162.12/32 for interface "Radmin VPN (Famatech Radmin VPN Ethernet Adapter)", already exists.
. 2024.08.05 19:50:06 - OpenVPN > OpenVPN 2.5.5 Windows-MSVC [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Dec 15 2021
. 2024.08.05 19:50:06 - OpenVPN > Windows version 10.0 (Windows 10 or greater) 64bit
. 2024.08.05 19:50:06 - OpenVPN > library versions: OpenSSL 1.1.1l  24 Aug 2021, LZO 2.10
. 2024.08.05 19:50:06 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2024.08.05 19:50:06 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2024.08.05 19:50:06 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2024.08.05 19:50:06 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2024.08.05 19:50:06 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]213.152.162.12:443
. 2024.08.05 19:50:06 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2024.08.05 19:50:06 - OpenVPN > UDP link local: (not bound)
. 2024.08.05 19:50:06 - OpenVPN > UDP link remote: [AF_INET]213.152.162.12:443
. 2024.08.05 19:50:38 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2024.08.05 19:50:38 - OpenVPN > SIGTERM received, sending exit notification to peer
! 2024.08.05 19:50:41 - Disconnecting
. 2024.08.05 19:50:41 - Sending soft termination signal
. 2024.08.05 19:50:44 - OpenVPN > SIGTERM[hard,] received, process exiting
. 2024.08.05 19:50:44 - Routes, delete 213.152.162.12/32 for interface "Radmin VPN (Famatech Radmin VPN Ethernet Adapter)".
. 2024.08.05 19:50:44 - Routes, delete 213.152.162.12/32 for interface "Radmin VPN (Famatech Radmin VPN Ethernet Adapter)", not exists.
. 2024.08.05 19:50:44 - Connection terminated.
I 2024.08.05 19:50:44 - Cancel requested.
! 2024.08.05 19:50:45 - Session terminated.
19:50:06 - OpenVPN > Windows version 10.0 (Windows 10 or greater) 64bit
. 2024.08.05 19:50:06 - OpenVPN > library versions: OpenSSL 1.1.1l  24 Aug 2021, LZO 2.10
. 2024.08.05 19:50:06 - OpenVPN > Outgoing Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2024.08.05 19:50:06 - OpenVPN > Outgoing Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2024.08.05 19:50:06 - OpenVPN > Incoming Control Channel Encryption: Cipher 'AES-256-CTR' initialized with 256 bit key
. 2024.08.05 19:50:06 - OpenVPN > Incoming Control Channel Encryption: Using 256 bit message hash 'SHA256' for HMAC authentication
. 2024.08.05 19:50:06 - OpenVPN > TCP/UDP: Preserving recently used remote address: [AF_INET]213.152.162.12:443
. 2024.08.05 19:50:06 - OpenVPN > Socket Buffers: R=[65536->262144] S=[65536->262144]
. 2024.08.05 19:50:06 - OpenVPN > UDP link local: (not bound)
. 2024.08.05 19:50:06 - OpenVPN > UDP link remote: [AF_INET]213.152.162.12:443
. 2024.08.05 19:50:38 - OpenVPN > [UNDEF] Inactivity timeout (--ping-exit), exiting
. 2024.08.05 19:50:38 - OpenVPN > SIGTERM received, sending exit notification to peer
! 2024.08.05 19:50:41 - Disconnecting
. 2024.08.05 19:50:41 - Sending soft termination signal
. 2024.08.05 19:50:44 - OpenVPN > SIGTERM[hard,] received, process exiting
. 2024.08.05 19:50:44 - Routes, delete 213.152.162.12/32 for interface "Radmin VPN (Famatech Radmin VPN Ethernet Adapter)".
. 2024.08.05 19:50:44 - Routes, delete 213.152.162.12/32 for interface "Radmin VPN (Famatech Radmin VPN Ethernet Adapter)", not exists.
. 2024.08.05 19:50:44 - Connection terminated.
I 2024.08.05 19:50:44 - Cancel requested.
! 2024.08.05 19:50:45 - Session terminated.

I notice it mentions Radmin, but even after killing Radmin in task manager, it will not connect.

Can you assist? Thank you!

[Staff 9968]

Hello!

The "culprit" is the Radmin interface. Even when Eddie picks its own interface and ignores Radmin interface, UDP is blocked (and other problems may arise as well). Please see here (we could even merge this thread):
https://airvpn.org/forums/topic/61009-disconnecting-and-reconnecting-constantly/?do=findComment&comment=236024

When you need to run Eddie, OpenVPN or WireGuard, please consider not only to kill any Radmin related process, but also to disable the Radmin interface.

Kind regards
 

[Scaller 0]

Hi,

Great, thanks, that did resolve my issue. Appreciate the quick support on this!