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bdr

Old session still "connected"; can't manually disconnect in Client Area

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Looking at my sessions in the Client Area (https://airvpn.org/sessions/), there is an old session from about 12 hours ago listed that is no longer connected on my end. I have clicked the "Disconnect" button , but not only does it not disconnect that old session and continues saying "Disconnect".... it disconnects a completely different active session! (It seems to disconnect my most recently-connected device session.)

I have reproduced this consistently and repeatedly over the past hour.

I don't think this is an issue on my end, and I don't know if it's the VPN servers or if it's the airvpn.org website that is the problem.

I'm not sure it matters, but the session in question was connected to Turais (Prague, Czech Republic) from Eddie v2.21.8 on Ubuntu 22.04.4 LTS. I have tried rebooted that machine, just in case, but that didn't change anything.

If someone could please look into this, I'd greatly appreciate it. Thank you.
 

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22 hours ago, bdr said:

I have reproduced this consistently and repeatedly over the past hour.

I don't think this is an issue on my end, and I don't know if it's the VPN servers or if it's the airvpn.org website that is the problem.


Hello!

Unexpected indeed. Can you please try to (when you don't mind being disconnected):
  • renew your key (on your AirVPN account "Client Area" > "Device" > "Details" panel click "Renew")
  • disconnect all of your sessions
  • re-connect with the new key (you will need new configuration files, or just logout/login on Eddie)
  • check whether the problem persists or not and update this thread
Kind regards
 

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