ANSWERED Unable to Connect Unknown error code 10065

[darthvatrayen 0]

Hello,

For the past week I have been unable to connect to AirVPN. I am receiving error code 10065, see attached. I have gone into Protocols, disabled Automatic, and I have tried several different ports including WireGuard 4107, and OpenVPN 443. I have also tried to log out and log back in to refresh my certificates.

Thank you for your assistance,
M.

Eddie_20240610_150516.txtFetching info...

[Staff 10118]

Hello!

It's possible that this interface

  Quote

Hamachi (LogMeIn Hamachi Virtual Ethernet Adapter)

or its related software is causing some trouble. Can you please test again with that interface completely disabled and Hamachi software not running?

Kind regards
 

[darthvatrayen 0]

  On 6/11/2024 at 9:40 AM, Staff said:

Hello!

It's possible that this interface

or its related software is causing some trouble. Can you please test again with that interface completely disabled and Hamachi software not running?

Kind regards
 

Hello,

I uninstalled Hamachi and I am now able to connect to AirVPN. This issue is resolved. Thank you again for your assistance.

Best Regards,
M.