ANSWERED Stripe: Trying to renew sub, but failing....

[Nasheayahu 2]

I keep getting payment failed, just called my bank and the card is active, Strip gives no details as to why is failing.  Any idea?

[Staff 9764]

7 hours ago, Nasheayahu said:

I keep getting payment failed, just called my bank and the card is active, Strip gives no details as to why is failing.  Any idea?

Hello!

Thank you for your choice. Please open a ticket at your convenience and send the support team the ID of the failed transaction(s) for additional investigation.

Kind regards
 

[Nasheayahu 2]

16 hours ago, Staff said:

Thank you for your choice

Your welcome, I have not had a pleasant experience until I discovered AirVPN. 😂 I believe I found the problem was with the Bank I was a member off, it not only was with Strip but multiple vendors, so I closed my account and open a new one with another establishment, so when I get my new card (5 - 7 business days), I'll give it another try....

[Staff 9764]

We see you managed to solve the problem, welcome back!
Kind regards